Help! How can I cancel my Be Our Guest Fastpass?

[SaratogaShan]

I can't figure out how to cancel my fastpass for Be Our Guest for June 7th. When I log in, the site does not give me an option to cancel. It just offers me another fasspass time. What am I missing?

Thanks!

 

[jaysmom4285]

I obviously don't know what you're seeing, but after I do the username and password log in, I get a screen with four choices - Select or Replace selection, View selection, Modify selection, or Cancel selection . Do you not get that screen?

 

[SaratogaShan]

Sorry for the late reply. I do get the screen but everything is "grey" and I can't click on it. Someone gave me a link to the confirmation page and I was able to modify. Thanks again for your response!

 

[Mom2darlingboys]

Sorry for the late reply. I do get the screen but everything is "grey" and I can't click on it. Someone gave me a link to the confirmation page and I was able to modify. Thanks again for your response!

Yup, me too. I think I now have 3 FPs for lunch for BOG, and I can't cancel any online. I will be calling to cancel something else so will see if there is something they can do over the phone at that time.