Heads up - Don't reallocate or modify right now if you dont absolutely have to!

[VGCgroupie]

Just a heads up. I called to reallocate points from one reservation to another. Pretty straight forward. Well when checking my points after we hung up it did not add up I was missing more than the reservations was for and I had banked points available. Which I shouldn't have. So I called back. I was told "yada, yada" is why it looks like Im missing points so I broke down the numbers and also said okay where did these banked points come from? The way DVC shows how and where points are used is confusing even for most CM's after 30 minutes of not being able to figure it out she went to a super. Another 15-20 minutes and I was told yes there are missing points and they dont know why so they have to talk to IT to get it figured out. She said maybe it was the updates that caused the problem.

I wish I had just waited since the trip is not until January. But here I am.

If you do modify or reallocate TAKE NOTES and screenshots.

 

[RuntheMouse]

Thanks for the heads up! I was going to drop a day off a January reservation but I’ll wait.

 

[supercarrie]

Thanks for the heads up! I was debating reallocating some of my points around a couple reservations (pulling 2026 into 2025, and then 2027 into 2026) but I'll hold off.

 

[VGCgroupie]

Thanks for the heads up! I was debating reallocating some of my points around a couple reservations (pulling 2026 into 2025, and then 2027 into 2026) but I'll hold off.

I will update here when it gets resolved and if they give an explanation of why it happened

 

[supercarrie]

I will update here when it gets resolved and if they give an explanation of why it happened

It might be the best for me. If I don't reallocate, we are going to stay offsite on this last minute trip, and my future 2027 self may thank me for not getting into a borrowing hole.

 

[Sandisw]

I did modify a June trip today and it all worked out like it should.

I’ll consider myself lucky!