disneyholic family~You are going to LOVE the PBH Concierge! We always stay here each summer, since the resort initially opened. The first summer, there was Concierge & full Butler service available for the Villa suites. Then, the following year...the resort nixed the service unexpectedly. We still enjoyed the Villa suites, but missed the service.
NOW...it's back!! This resort has wonderful & plush accomodations, a FAB spa (a MUST do), and loads of fun things to do/experience. We love staying in the same VILLA BAY BUTLER SUITE, on the 5th floor of the wing. It's so close to the elevators, and the boat launch. We also play Bocce ball, and rent a poolside cabana for a treat. This year, I purchased annual passes to US & IOA. We always take in a movie in Citywalk (Spiderman II) and love Dining at Emeril's while watching the fireworks over IOA through the patio window.
It is truly one of our favorite resorts...and the most relaxing. I request air purifiers for the rooms & some chenille blankets for the sofa/chairs. Makes it even more cozy, and I love the soothing sound of the purifier running throughout the eve. There is always a CD of portofino music whispering through the suite as it emanates from the stereo, and red/white wine, fresh fruit and cheese awaiting in the pantry area. The Fax in the office area welcomes/greets me by name, and alerts me to any messages, etc.
When we order breakfast, the associate arrives and quietly sets a fresh & soft white linen cloth upon the massive mahogany dining table, meticulously arranges the silver, etc., fresh flowers and deliciously prepared food, before gently summoning us out of our sleep/beds. This process is repeated for any meal, and constitutes the "full treatment," leaving us satisfied and indulged beyond our dreams. Now...if only I could get this associate to come and do this each morning (actually, all day) at my OWN home!! (LOL).
Hope you have a memorable time in this heavenly retreat!
