They are very good at predicting the number of no shows
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Judging by the amount of complaints from people saying there was no car for them when they got, there...they aren't good enough at predicting. When I questioned last night why the rates are so much higher now, than when I originally booked (I had to call, because when checking my on line price, it showed counter..and I was aisle..and when I tried to put in another ressie, the price was outrageous)..I got the old "supply and demand" answer. We have a lot of people booking that do not pick up, but since we show we are pretty booked up..our prices now rise, for limited cars.
They changed my old ressie from counter while I was on the phone (and on line..I could see the change!) back to aisle and my original price, but I instantly saw what happens if they get short of cars. The gal I talked to said last night, it's getting so rampant in Orlando, that soon they would be taking non refundable deposits. Same as rooms, as I mentioned earlier..we just now were able to add nights on our original stay (we were spending some of our stay elsewhere and something came up that made it more important we stay right in Orlando). Up til now, they were all booked where we wanted to stay..but as people release their double reservations, rooms free up...but it's a pain to keep calling and get one night at a time.
Think about it..you (not you per se) book two cars, because you don't want to take a chance you won't have one..the car rental places, going on what has happened in the past, figure 20% of you aren't showing up..only you do..so someone doesn't get a car. If they were that good at prediciting no shows, no one would have to get two ressies LOL!