Has Check-In Room Guaranteed Time Changed to 5pm?

[tjkraz]

If they are that precise about getting everyone out of their rooms at 11:00am, they should have absolutely no problem making sure rooms are ready for a 4:00om check-in.

Depends upon how cooperative the guests are. There was a huge thread about this a few months back but IIRC there is very little the resorts can do to evict people who stay beyond the posted time. Even if a guest leaves his stuff in the room and heads to the parks, they cannot simply lock the doors and remove luggage. And there are further complications if the guest is physically in the room and refuses to leave.

What they CAN do is start charging additional fees to individuals who do not leave promptly. That would at least serve as a deterrent.

I can understand them being a little lax on the hotel side because Disney doesn't want to remove all traces of being guest-friendly. But I do think the DVC side of the business could benefit from some stricter penalties associated with late departures. Seems like a no-harm, no-foul policy if members are adhering to the guidelines to begin with.

 

[Kickapoo Joie Juice]

On our last trip we stayed at AKV concierge and at 10:55am, the concierge manager was knocking on doors making sure everyone leaving that day had their bags ready to go, room was cleared of people and were ready to check out. It was pretty rude, in my opinion. I had never seen that before anywhere I stayed.

If they are that precise about getting everyone out of their rooms at 11:00am, they should have absolutely no problem making sure rooms are ready for a 4:00om check-in.

I'm not sure how I feel about this. On the one hand, I think you SHOULD be out of your room at 11 am. It's the late checker-outers who screw up the system and cause the late check in's.

Actually, now that I type this, I am sure how I feel about it. I'm fine with the 10:55 knock.

I think it's a good thing.

I'm so NOT fine with the 8:55 knock, the 9:20 knock, the 9:45 knock, the 10:15 knock, you get the picture.

 

[edk35]

Depends upon how cooperative the guests are. There was a huge thread about this a few months back but IIRC there is very little the resorts can do to evict people who stay beyond the posted time. Even if a guest leaves his stuff in the room and heads to the parks, they cannot simply lock the doors and remove luggage. And there are further complications if the guest is physically in the room and refuses to leave.

What they CAN do is start charging additional fees to individuals who do not leave promptly. That would at least serve as a deterrent.

I can understand them being a little lax on the hotel side because Disney doesn't want to remove all traces of being guest-friendly. But I do think the DVC side of the business could benefit from some stricter penalties associated with late departures. Seems like a no-harm, no-foul policy if members are adhering to the guidelines to begin with.

I just don't understand why people can't follow the rules?? If we are supposed to check out at 11:00 then that means 11:00. I mean I guess in an extreme situation of some sort ( I mean extreme too)......maybe the guest requests an extra hour, but then I could see that being abused too. I just think people need to follow the dang rules. Disney included......they should compensate guests whose rooms are not ready on time. Then maybe they will see how many rooms are REALLY not ready when they see how many guests are being compensated with gift cards or what have you...... and start hiring more people to clean them in a timely manner.

 

[Kickapoo Joie Juice]

Oooh, a $100 gift card for every hour past 4 pm that I don't get my room!

That would be AWESOME.

I'd happily sit in the VWL lobby for that

I vote that that's the new DVC perk. I'd take that over 10% off lunch at Tutto Italia any day.

 

[edk35]

Oooh, a $100 gift card for every hour past 4 pm that I don't get my room!

That would be AWESOME.

I'd happily sit in the VWL lobby for that

I vote that that's the new DVC perk. I'd take that over 10% off lunch at Tutto Italia any day.

really!!!

I mean really.....give us some fast passes to use all day at a park, a gift card, a free meal somewhere...something. Like most have said here....we pay dues and therefore we should be able to check in on time.

 

[mvc1997]

I expect I might see a few flames for this opinion BUT I'm gonna say it anyway. I realize that the mousekeeping comes out of our dues BUT IMO having enough staff to meet the demand is something that should be budgeted and planned for. Nothing has changed in that respect. We still pay our dues. The amount of rooms to be cleaned per resort has not altered. They know how many staff they need to keep up with cleaning the units in 5 hours. 5 hours is still 5 hours. I realize that Disney is cutting crap all over the place but they didn't reduce my dues, so I don't feel that this is a legitimate cut if they're cutting staff and that's why they're changing it. If they cut staff and lengthen the time required to clean the units then I expect an adustment in my dues. Period. That IMO is another cut in benefits. But they are PAID for benefits not ammenities.

Also, I don't think a studio should take any longer to clean than a regular room. They're roughly the same size. I'll give it an extra 10-15 min. to wipe down the kitchenette area.

I agree 100% !

And I don't want $100.00 gift card. I want my room on time.
The members leaving late should be fined. Also if you leave a huge mess, ie dishes not done, spills not cleaned up, stove, microwave, & fridge a mess add a fee for extra cleaning.
Honestly do people leave their homes like that??
This is your home away from home, it should be treated well. JMHO!

 

[DVCGeek]

I want my room on time.
The members leaving late should be fined. Also if you leave a huge mess, ie dishes not done, spills not cleaned up, stove, microwave, & fridge a mess add a fee for extra cleaning.

I kinda' like that idea but I'd have to think on it a bit. Not 100% sure how to get it to work or what fees should be, etc.

 

[goofygal1975]

I agree 100% !

And I don't want $100.00 gift card. I want my room on time.
The members leaving late should be fined. Also if you leave a huge mess, ie dishes not done, spills not cleaned up, stove, microwave, & fridge a mess add a fee for extra cleaning.
Honestly do people leave their homes like that??
This is your home away from home, it should be treated well. JMHO!

I agree...I just want my room at a decent hour!!!

Also, I thought they had a charge for not cleaning up the kitchen yourself?! I'd clean up anyways, but I always make sure there isn't a spot left on anything in the kitchen when we leave for fear of being charged.

 

[tjkraz]

I just don't understand why people can't follow the rules?? If we are supposed to check out at 11:00 then that means 11:00. I mean I guess in an extreme situation of some sort ( I mean extreme too)......maybe the guest requests an extra hour, but then I could see that being abused too. I just think people need to follow the dang rules.

It is a dilemma, and that may be exactly why Disney has never formalized anything. They probably don't want to be the "bad guy" and automatically bill someone extra for staying in the room a couple of hours with a member of their family who has taken ill.

Some people may just be acting out of ignorance. I've seen posts from a few people over the years--renters in particular--who are not happy to hear that they cannot get a late checkout at a DVC. How many more don't even realize that the DVC policy is rigid and simply stay over?

And then you've got the group who just doesn't care. Perhaps they feel they have been wronged by Disney during their trip and are entitled to a few more hours. Perhaps they feel they have paid enough and will stay in the room as long as they please.

Oooh, a $100 gift card for every hour past 4 pm that I don't get my room!

That would be AWESOME.

Let DVC know about it, then. Whenever DVC says that policy changes are partially driven by "member request", they are being sincere. I wouldn't count on them automatically adopting a fine/reward system just because a handful of people write in now--unless it's already on their radar--but sending them feedback can only help your cause.

 

[connorlevismom]

How about this policy - if you don't get into your room until 5 or 6, you are allowed to stay on check out day an equal amount of time after 11? So when my room isn't ready until 6, I can stay on departure day until 1???

How about if your not in your room by 5, they refund you 1/2 a days points? I mean seriously, why do we have to pay an entire days points when we are not even in the room for 1/2 the day?

Kristine

 

[tjkraz]

How about if your not in your room by 5, they refund you 1/2 a days points? I mean seriously, why do we have to pay an entire days points when we are not even in the room for 1/2 the day?

Kristine

Points refunds would never fly because the points don't exist in the system to permit it. DVC has been known to dip into its developer inventory in extreme cases, but they would never commit to doing that on a recurring basis--especially for a mere one hour delay.

I'd say the best odds would lie with:

1. A fine system for those who stay late with proceeds being credited to annual dues. At least that's a deterrent.

2. A fine system where outbound guests are fined and inbound guests are rewarded. In theory that could be a zero-cost system...except for the instances where Disney is truly at fault.

Hard telling if DVC would ever consider either approach, though.

 

[BWV Dreamin]

So what are "reasonable" check in times, and what times are "unacceptable"? At what point does a manager need to get involved?

 

[Laurabearz]

So what are "reasonable" check in times, and what times are "unacceptable"? At what point does a manager need to get involved?

At my school they charge $5 a minute you are late in picking up your child. It works wonders

 

[mvc1997]

How about if your not in your room by 5, they refund you 1/2 a days points? I mean seriously, why do we have to pay an entire days points when we are not even in the room for 1/2 the day?

Kristine

Really!!!!!
As it is we ARE getting only a 1/2 day when we get checked in at 4:00, & 1/3 of a day the day you check out!
If you combine the two days we should have to pay points for just 1 full day!
Oops! I forgot...... we really are paying ONLY for the nights!
Oh well, it was worth a try!

 

[connorlevismom]

Really!!!!!
As it is we ARE getting only a 1/2 day when we get checked in at 4:00, & 1/3 of a day the day you check out!
If you combine the two days we should have to pay points for just 1 full day!
Oops! I forgot...... we really are paying ONLY for the nights!
Oh well, it was worth a try!

That is what I thought, worth a try!

I just think it is crazy that we cannot check in until so late and it seems to be getting later. Last time we waited until 5 and my room was a mess anyway.

Kristine

 

[Mom B]

OK, I have an idea that will save a bunch of money and you'll have your room pronto.

OK, here you go! You can have your room anytime after the person in that room checks out, the only caveat is you have to clean the room yourself. You can clean the room as much or as little as you want. Upon check-in, you'll be given a new set of sheets to use on the beds. In the rooms, next to the vacuums (located conveniently in the "magical cleaning closet) you'll find an array of official Disney cleaners, as well as a bunch of official Brawny paper towels. Clean and vacuum til you are content and you can't complain about it being dirty since you're the one doing it!!

Just what I was thinking! The ultimate solution...after all we don't have daily mousekeeping so this is just continuing it to the next step...OR even better...you can't check out until you clean your OWN room! No, I guess that wouldn't work...

 

[Dean]

So what are "reasonable" check in times, and what times are "unacceptable"? At what point does a manager need to get involved?

Check out at 10 or 11 and check in at 3 or 4. It should be a rare event and special circumstance to be anything after about 4 pm. They should enforce the check out and charge those that are clear violators. With the current rule of NO late checkouts, anyone in the room by 12 noon (1 hour) should be charged in all circumstances except where Disney was the cause of them having to be there or natural disasters affecting WDW and the resorts NO matter the personal circumstance. IF they can't get the rooms cleaned routinely by 4, they need to change checkout to 10 and enforce it similarly. They do need the staff to do the job right and those costs should be shared by the members at that resort.

 

[SamSam]

They use the words, after 4 PM. I've waited as late as 6:30 at SSR before.

Exactly. They do not state that the room will be ready at 4pm, but rather that check-in is after 4PM. I would like it to be a guaranteed, no later than 4pm check-in.

We seldom are able to get our room before 3pm, and, like you, it was 6:30 one time at AKV. I was actually running in the Minnie 15K the next morning and really wanted to be in my room getting settled in much earlier.

I really would not want an earlier check out time, as I try to time our flights so we can sleep in the last morning, relax, and pack before heading to the airport.

 

[BostonDisneyKid]

DVC News reported the following in their news letter this morning...

Recently some rumors popped-up on line suggesting that Disney Vacation Club resorts were moving the published arrival time from "after 4pm" to "after 5pm." DVCNews.com contacted a DVC executive who confirmed that there is no truth to this rumor.

No changes have been made to the listed arrival times. DVC resort staff will continue to make every effort to get members into their rooms as early as possible, with the goal being to accommodate all guests by 4pm daily.

Just thought I would pass the info to those interested.