HARD ROCK HOTEL information

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It can be a real walk to the elevators from your room, but that is nothing, it was amazing, brill, wish I was going back this year!!
 
We stayed at HRH for the first time Feb. 15 - 18. A great place with tons of fun and interesting paraphinalia. Will definitely stay there again (likely October of this year). We did have a dreadful time checking in: 40-45 minutes at the counter with no explanation offered. Anyone else have similiar issues at check-in?
 

in my stays, i have not had a lengthy time at a check in line unless i arrived there late afternoon. at hrh, you will get all the time you need when checking in at the counter.
they try to be thorough with all guests when they check in.

when the crowds start to back up at the counter area, they usually add more staff at the counter.


the waits i endure are the length of time it takes to get the room once you have checked in.


no balconies at hrh.........just answering one of the above questions with this one.
 
Hi, can I ask what sort of food is served in the HRH club lounge for breakfast and dinner? Is it just snack type or are there hot foods served also?
 
The check in at HRH is the only issue I had there. We had travelled for 9 hours, an hour in the airport, then had to wait 45 mins to check in.
 
Hi, can I ask what sort of food is served in the HRH club lounge for breakfast and dinner? Is it just snack type or are there hot foods served also?

continental breakfast

hot foods for the "dinner hour"

with a family of 5 we were able to save on breakfasts and dinners this way - we ate lunch at the parks or citywalk

they have a "SweetTreat" every night as well - IIRC its 8:30-9:30

I put the lounge offerings in my trip report.....just buzz through really fast if you want to see:thumbsup2
 
The check in at HRH is the only issue I had there. We had travelled for 9 hours, an hour in the airport, then had to wait 45 mins to check in.

Kevin, I'm curious about this. Did you wait 45 minutes just to get someone at the check in desk because it was busy? Or did you spend 45 minutes with an agent once you got to the desk?

We had a similar experience: 40 minutes with an agent at the counter (not in the line). Strange.
 
Kevin, I'm curious about this. Did you wait 45 minutes just to get someone at the check in desk because it was busy? Or did you spend 45 minutes with an agent once you got to the desk?

We had a similar experience: 40 minutes with an agent at the counter (not in the line). Strange.

There was a huge line and only two people dealing with it.
 
Hi, We will be staying at the HRH in May.With Loews Gold I have been upgraded to a DELUXE room. There are only 4 of us but my two teen boys need seperate beds. Do all DELUXE rooms have 2 queen beds and a pull out sofa?? Or do I need to have this info put on my reservation?? Thanks, Joan
 
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