in my stays, i have not had a lengthy time at a check in line unless i arrived there late afternoon. at hrh, you will get all the time you need when checking in at the counter.
they try to be thorough with all guests when they check in.
when the crowds start to back up at the counter area, they usually add more staff at the counter.
the waits i endure are the length of time it takes to get the room once you have checked in.
no balconies at hrh.........just answering one of the above questions with this one.