HARD ROCK HOTEL information

[lindalinda]

You get credit for AAA rates, but not AP rates or FLO rates or ENT rates. (some ppl have gotten credit, but I think they are the exception). I doubt if you can get back credit. You could call and ask what your level is...just call and say you dont know if you got credit for your last stay and wanted to know if you were gold or platinum or whatever, and they will send a new card but it takes a couple of weeks. If you booked the FLO rate this time, you officially wouldnt get the loews perks, but sometimes they give them anyway. I would make sure your loews number is on the reservation, and when you check in tell them you are loews, but dont expect the perks, just consider it a bonus if you get them.

 

[macraven]

I'm only up to page 16 on this thread, but wanted to ask a few questions concerning the Loews First program before I forget. If they've been answered, I apologize.

We've had a Loews First membership for awhile. We've stayed at all 3 resorts, but I don't think my DH ever gave them our card or number.

1. Is there a way to get back credits? Also, how can I find out if he did show them the card & get the credits?

back credit, yes it is possible but not easy to get.

there was a problem with my loews card. i have been at gold now for a couple of years and should be at platinum.
i called loews about this in february this year and inquired about my card status.
due to a computer glitch, i did not get credit for many of my stays.
i requested to be given credit for those 24 months as i showed my card and it ws noted when i booked i was a loews member.

reader digest version: you can get 12 months back credit but that is the max allowed. anything past that is lost forever.

if yu have the loews card, call once a year to verify you are receiving the credits of your stays.

 

[tarheelmjfan]

Thanks to both of you for the info. It looks like none of our stays would qualify anyway. We never pay rack rate for our room there. Unfortunately, we cancelled our AAA membership a couple years ago, & haven't renewed it. Oh well, I'd rather have the discounted rate than the perks. BTW, do you happen to know if they give credit & perks with the seasonal rates? Thanks again

 

[macraven]

Thanks to both of you for the info. It looks like none of our stays would qualify anyway. We never pay rack rate for our room there. Unfortunately, we cancelled our AAA membership a couple years ago, & haven't renewed it. Oh well, I'd rather have the discounted rate than the perks. BTW, do you happen to know if they give credit & perks with the seasonal rates? Thanks again

i'm not sure if i follow your question correctly. so if my answer doesn't met your need, repost it for me.

if you are using Loews first card membership, you might encounter that. there are some black out dates where you do not get the amenities. last year i was at hrh for 4 nights during hhn time period. the first 3 nights were black outs, but the 4th night wasn't. i received my gifts on that night.

as far as the fan club or AAA, i do not know of any black out time periods.
there are black out periods for the AP/seasonal one. meaning, no discounts available on certain dates.

i use AAA and Loews and the stays are credited even with the discounted rate.
if you use AP (& loews) for a discounted room rate, you do not get the credit on the loews card.

 

[tarheelmjfan]

i'm not sure if i follow your question correctly. so if my answer doesn't met your need, repost it for me.

if you are using Loews first card membership, you might encounter that. there are some black out dates where you do not get the amenities. last year i was at hrh for 4 nights during hhn time period. the first 3 nights were black outs, but the 4th night wasn't. i received my gifts on that night.

as far as the fan club or AAA, i do not know of any black out time periods.
there are black out periods for the AP/seasonal one. meaning, no discounts available on certain dates.

i use AAA and Loews and the stays are credited even with the discounted rate.
if you use AP (& loews) for a discounted room rate, you do not get the credit on the loews card.

That's what I thought you meant. We always book with a discount other than AAA (i.e. FLO). I guess being a member of Loews 1st is of no use to us really. We'll never have a qualifying stay. Oh well, at least we'll have a great hotel that we can take our 4-legged baby girl to. I really appreciate all your help.

 

[shelby72]

If you get the AP Room Rate, do you still get the other perks for being a Lowes First member? I'm planning to use the AP discounts, but if I could get some free gifts it might add to the experience. My kids are 13 and 16 and this is our first "luxury" vacation, so anything I can do to impress them works for me.

 

[tarheelmjfan]

I'm pretty sure you don't. The AP rate is similar to the FL Res. rate. The only discount code that gets the Loews 1st perks is AAA.

If this is your family's 1st time in a deluxe hotel, the hotel alone will impress them. There's no need for anything else. If you want to add a special touch, you could always pick up a few things at home & bring them with you. They'll never know where they came from.

 

[disneyfan67]

I just got done booking a pool view room at the HRH for August a few minutes ago and I'm looking forward to the trip. We're staying at the HRH for only 2 nights at the end of our Disney vacation and the more I see of the hotel, the more I like it. I think it will be a nice way to end our summer vacation and I won't be as sad as I usually am when we leave Disney to go home.

 

[Fan2CSkr]

I just got done booking a pool view room at the HRH for August a few minutes ago and I'm looking forward to the trip. We're staying at the HRH for only 2 nights at the end of our Disney vacation and the more I see of the hotel, the more I like it. I think it will be a nice way to end our summer vacation and I won't be as sad as I usually am when we leave Disney to go home.

Get a loews first card and ask for a deluxe room upgrade at check in. HRH is great. I hope you really like it too.

 

[disneyfan67]

Get a loews first card and ask for a deluxe room upgrade at check in. HRH is great. I hope you really like it too.

I applied for a Loews First card awhile back and I just checked my profile on the website. They still have all my information but do you recieve a plastic card in the mail? I used my Loews first number when I made the ressie so they should have it in the system when I check in, I hope. Do you think the chance of a free upgrade is pretty good when I check in around noon time? I really think Disney should do something along this line and have a Disney First program of some kind that works about the same.


I'm looking forward to this trip and my wife and I are excited about staying there and she's already talking about what Hard rock shirts she wants to buy! LOL!!

 

[Sleepy]

........do you recieve a plastic card in the mail?

Yes, it is a plastic card. Mine took several weeks.

 

[Motherfletcher]

Found a thread on room assignments that should be a sticky:
http://disboards.com/showthread.php?t=669203

 

[Debs Hill]

We stayed at PBH last time and are thinking of trying Hard Rock for our next trip........my only concern is, is the resort full of teens and will I feel very old?!! Also, is it very noisy?! My worst vision is of being trapped in a spring break type situation when we're looking for a fun family trip! ha! ha!

Also, can anyone post a link to menus at Hard Rock and PBH restuarants?
Many thanks!!
Debsx

 

[kevin harrison]

We stayed at PBH last time and are thinking of trying Hard Rock for our next trip........my only concern is, is the resort full of teens and will I feel very old?!! Also, is it very noisy?! My worst vision is of being trapped in a spring break type situation when we're looking for a fun family trip! ha! ha!

Also, can anyone post a link to menus at Hard Rock and PBH restuarants?
Many thanks!!
Debsx

Debs, I stayed for a fortnight in September and it was fantastic. The weekends are very busy, but the pool is huge and there are more than enough sunbeds. It's not really a spring break situation at all, there was a bit of noise one night, but that happens at all hotels...I didn't see any bad behaviour.

They treated my 4 year old like royalty and she still talks about it to this day, we have made friends with a lady who worked in the Ice cream parlour.

If laying in the pool hearing The Beatles, U2, The Stones blaring out is not to your liking, don't stay there, for me it was heaven.

The moment I can get the reddies together again, I'll be there.

 

[Debs Hill]

That sounds great......I did have worries about lots of teenagers in beads and little else!!!!! ha !ha!
Does anyone have a link for pictures of the rooms at Hard Rock and also for a link to menus there and at Portofino?
Thanks
Debsx

 

[tarheelmjfan]

That sounds great......I did have worries about lots of teenagers in beads and little else!!!!! ha !ha!
Does anyone have a link for pictures of the rooms at Hard Rock and also for a link to menus there and at Portofino?
Thanks
Debsx

This is a link to most of the menus at UO:
http://allearsnet.com/uni/menu/menus.htm

This is a link to the menu for Bice @ PBH (The above link doesn't include a menu for Bice.) :
http://biceorlando.com/orlando/MENU/menu_dinner.htm

I'm not sure where you would find pics of HRH rooms. I'm sure someone around here knows. I'll look for some.

Our DS(14) loves HRH. We also really like PBH. HRH is very teen friendly, but they don't run wild or anything. We'll be staying there again next month, & can't wait.

 

[Debs Hill]

Thanks for the link to the menus, that's great! Does anyone have a link to pictures of the different room types?!
Debsx

 

[minijeanie]

can anyone give me the link to tell me the menu on club level at HRH?

Also, approx what is the price differential between a club leve room and a deluxe room?

Sorry guys, I have not been on in an while and I cannot find this in the search forum

Thanks in advance

 

[macraven]

can anyone give me the link to tell me the menu on club level at HRH?

Also, approx what is the price differential between a club leve room and a deluxe room?

Sorry guys, I have not been on in an while and I cannot find this in the search forum

Thanks in advance

i have stayed at club/conceirge level on many occassions. there is not set menu. breakfast is continental, snacks in the daytime in the lounge, soda and water available at all times, hor doveours / mini dinner items 5 to 7:00, sweet hour 8:30-10 was the format last year i believe. the menu changes.

beer and wine available in the evening hours.

i will tell you that last year was the most disappointing food selectons i have ever had. afternoon snack was a bag of potatoe chips in a bowl. period, that was it.
i was there for 4 nights....left on columbus day.

about the rooms, deluxe accomodates more guests than the standard room.
the couch is a pull out in the deluxe rooms and they are larger.
on the club level, there are standard, deluxe, suite, hospitality suite which is what i stayed at last year. if you go to the hrh website, you will get the details and dimensions for each room.

hth you

 

[sch5916]

Just reserved at HRH with APH and Lowe's # planned on staying 8/13-8/19 rate of 179. When I took off the Friday rate came down to 149.00. Yeah. Hope this helps. Susan