We’ve used FL 4 times. Our last trip for pickup from PC did not go well though.
It may have been a fluke.
The drivers had always been good before this. I really like Kenny in particular.
In our case Kenny covered for his colleague driver, who had shirked his preset 8:30 pickup time arrangement. That particular driver also had made a less than classy play at a prepayment for a bigger tip on a shorter leg of the 3-leg package (the irony is: I am a generous tipper and would’ve taken care of him anyway). I won’t bore you with the details too much. I wish I could always have Kenny or at least avoid the driver who turned us off without naming him to his company. His behavior was off-putting and his pickup “mistake” resulted in an unnecessary long delay.