HalloweenTime at DLR Superthread #4

[Sherry E]

Hi there. What number are you guys calling? When I log in to the online account, it give me an error for a different AP member even though I have repeatedly associated my AP number with my account. And I try to call the number it gives me and it is busy.

• This pass or ticket is already linked to an account. Please enter a different ID number or call (714) 520-6222 for assistance. Guests under 18 years of age must have parent or guardian permission to call.

To order tickets over the phone, everyone has been calling 714-781-4400.

 

[TACK]

Got on-line this morning through the AP website at 7:00 mountain time - no problem with purchasing, September 25th. I had already booked the flights, hotel, etc. so I was hoping for the party. This is the first Disneyland party I have ever been to. I have been to the Disneyworld MNSSHP many times so I'm looking forward to the one at Disneyland.

Hi there. What number are you guys calling? When I log in to the online account, it give me an error for a different AP member even though I have repeatedly associated my AP number with my account. And I try to call the number it gives me and it is busy.

• This pass or ticket is already linked to an account. Please enter a different ID number or call (714) 520-6222 for assistance. Guests under 18 years of age must have parent or guardian permission to call.

I had this very same problem when I was testing the site a few weeks ago in anticipation of the tickets going on sale. Turns out that they had to open a ticket for me with their IT department because it would not accept my A/P number. They did verify that it was my pass and the correct number. In a couple of days it was fixed but it did take a couple of days. I was also called back from a cast member making sure my account was okay.

I went on this morning with my log in and no problem with purchasing my ticket. Even if you get your tickets on the phone you will want to fix that problem with your AP because it is a hassle if you can't access the website.

 

[Drnifer]

I was able to purchase tickets for both Oct. 27 and 31 with no problems with availability. The whole process took about an hour including hold time. We're doing Halloween parties at both WDW and DL this year and I'm so excited!

 

[JessieD]

I hope my date isn't sold out by the time they go onsale to everyone next week!!!!!

 

[DisneyloverinWA]

I had to call in because the tickets for the 31st weren't available on the website. I waited about 1 hour and 15 minutes and got the tickets I wanted. So excited. This is our first party. We usually got in mid-September and the parks are decorated but there aren't any parties. Can't wait!!

 

[paul16451]

We all hope that. Does this same franticness with long hold times happen every year? Or is it just the fact that they waited so long to announce the sale dates?

 

[Sherry E]

I hope my date isn't sold out by the time they go onsale to everyone next week!!!!!

I think so. They don't put all of the tickets up for grabs right when they go on sale today. They hold some back for the general public. Look at the sell out dates for last year (in the MHP post on page 1). You can see that a lot of dates stayed available for a while.

I had to call in because the tickets for the 31st weren't available on the website. I waited about 1 hour and 15 minutes and got the tickets I wanted. So excited. This is our first party. We usually got in mid-September and the parks are decorated but there aren't any parties. Can't wait!!

I think the 10/31 online purchase glitch is temporary. Hopefully people will be able to buy those tickets online soon, instead of having to buy over the phone.

I just wanted to clarify, so no one gets the wrong idea from your comment. Disneyland is decorated (well, Main Street and Frontierland are decorated for Halloween; New Orleans Square is just decorated with "Nightmare Before Christmas"-specific touches) -- but California Adventure has next to nothing in terms of Halloween décor. It did have some decorations in the immediate Mad T Party area, but I don't know if the Halloween version of Mad T Party s coming back this year. And I think there were a couple of Halloween displays inside a couple of shops. Otherwise, nada on the décor front. Not even any orange bunting in DCA. Maybe that will change this year. Of course, there are Halloween treats and fall foods available in DCA (pumpkin-shaped bread and what not).

We all hope that. Does this same franticness with long hold times happen every year? Or is it just the fact that they waited so long to announce the sale dates?

Every year... though I imagine the wait times may vary from year to year. People get frantic and excited, all at once, along with the fact that they have waited so long to get information and are just bursting at the seams to get their tickets. A lot of folks think that they won't have another chance to get tickets if they don't get them immediately.

 

[pixey-d]

Hello

I apologize if this has been asked recently, however, I am not able to get through wit that phone number ro even wt into rhe que to hold. Do you think there may just be too many people already holding?

Than you for all the help

 

[Sherry E]

Hello

I apologize if this has been asked recently, however, I am not able to get through wit that phone number ro even wt into rhe que to hold. Do you think there may just be too many people already holding?

Than you for all the help

Yes -- too many people flooding the phone lines at the same time. It happens every year. Just give it some time. The tickets are not going to disappear right away.

 

[Serial]

October 31 tickets are now AVAILABLE through the DL website!

 

[haileymarie92]

Just ordered our tickets for Sept 30!!! So excited!!

I did notice that Oct 31 seems available to purchase online now.

 

[DisneyloverinWA]

When I was on the phone with Disney they did say they were close to resolving the October 31st ticket issue. Glad it's fixed!!

 

[Canadian Harmony]

Would I be able to purchase the general tix online next week or is that only for AP holders?

 

[hollykinzzz]

Does anyone know what time the phone lines close for the day? I was thinking 5 pm EST but not too sure. Didn't want to stay on hold and not have anybody ever pick up lol.

 

[Sherry E]

Would I be able to purchase the general tix online next week or is that only for AP holders?

You will be able to buy your tickets online when they go on sale to the GP next week -- or over the phone. Whichever you prefer.

Does anyone know what time the phone lines close for the day? I was thinking 5 pm EST but not too sure. Didn't want to stay on hold and not have anybody ever pick up lol.

Drat! I remember a phone Cast Member telling me the closing time for phone calls at one point, and now I have completely blanked out on what that time was. It's the same time year-round, of course (or at least the same time every summer), not just on MHP sale days. For the life of me I cannot recall if she told me that the closing time was 7 p.m., 8 p.m. or 9 p.m. PST.

 

[kkmcan]

WOW! This is exciting over here in this thread! I will be buying tickets for Oct 2nd with my Disney Rewards card. But I think I will try tomorrow. Hopefully the wait won't be that long.

 

[Sherry E]

WOW! This is exciting over here in this thread! I will be buying tickets for Oct 2nd with my Disney Rewards card. But I think I will try tomorrow. Hopefully the wait won't be that long.

Yep! Things are hopping on the Halloween front! Tickets are on sale, Halloween things are slowly sneaking into stores (or at least into Walgreens), and Halloween Time begins in under 2 months!

 

[Djscarlette]

I just bought tix to October 27th party!!

I only waited 25 minutes for holding time and purchase time. Now seems to be a good time to call!

 

[tkitty]

On hold now. Tried earlier but only got a busy signal. Buying for the Sept 30th party. At least I'm listening to Disney music!

 

[wendyt_ca]

Just bought ours for Oct 12th!! Wait time was 22 mins