Guests who can't transfer out of wheelchairs

birdiesunshine

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My cousin is going to Disney for the first time in her life she is 41. She has been in a wheelchair since she was 19 when diagnosed with a rare form of MD. It is hard for her to transfer out of the wheelchair but she can do it but it takes time. What rides will she definitely not be able to go on as she is has no feeling from her hips down. I've heard terrific stories of cast members going out of their way to accomadate everyone but I never thought about the people in the parks who can't transfer out of wheelchairs. Any help I have been to disney many times and I would like her to have a great experience. we are going May 24th - May 30th and staying at CSR.
 
My b/f has CP and is in a motorized wheelchair. Here is what we know from going to the parks together. I am sure others can give you more info but I wanted to reply to you.

Epcot

Rides he would have had to transfer into their seats:
-Spaceship Earth
-Mission Space
-Test Track
-Soarin

Rides he stayed in his wheelchair:
-Ellen's Energy Adventure
-The Seas with Nemo and friends (has great wheelchair loading!!)
-Living with the Land (although that was a couple of years ago, he is not sure if you still can stay in the chair)

MGM

Rides he would have had to transfer into their seats:
-Star Tours (although I have heard they have a non motion version)
-Rockin Roller Coaster
-Tower of Terror

Rides he stayed in his wheelchair:
-Studio Backlot Tour
-The Great Movie Ride

Magic Kingdom

Rides he would have had to transfer into their seats:
-Pirates of the Caribbean
-Big Thunder Mountain Railroad
-Splash Mountain
-The Haunted Mansion
-Dumbo
-Tomorrowland Indy Speedway
-Space Mountain

Rides he stayed in his wheelchair:
-Walt Disney World Railroad
-Jungle Cruise
-Liberty Square Riverboat

Animal Kingdom

Rides he would have had to transfer into their seats:
-Kali River Rapids
-Primeval Whirl
-Dinosaur

Rides he stayed in his wheelchair:
-Kilimanjaro Safaris
-Wildlife Express Train


All the shows have wheelchair sections if I am not mistaken. I advise getting there early to get a good spot.

I am sure others will post to you about things I am not sure about. I hope your cousin has a magical Disney experience. pixiedust:
 
This site might be of some help:
http://www.themouseonwheels.com/index.htm
It has information on each attraction, which ones you can stay in the chair for and a description of the transfer for those you can't.

Also Allears.net has pictures of the ride vehicles, but I can't find the right page at the moment. Hopefully someone else can help with that.

I've heard that some rides have cars out of the way for you to practice transfers on, before you actually attempt it on the real thing, but I've never used them, so can't say for certain.

Hope she has a great trip, and feel free to post any more questions you or she may have!:thumbsup2
 
Is she in a power wheelchair? If so that changes things even more since most rides with a wheelchair car are made for manual chairs.
 

Is she in a power wheelchair? If so that changes things even more since most rides with a wheelchair car are made for manual chairs.

True if the powerchair is of the larger variety with a high captain's seat, headrest and assorted accoutrements. Mine is a plain foldable PWC shaped like a manual. Only ride I had to transfer to a manual chair was Aladdin's Magic Carpet Ride, and for that the CM greeter found me a Disney chair and pushed me onto the ride so I could go with my 6 yr old niece. (I cannot propel a manual chair by the wheel.)
 
I am not sure what the official WDW policy is, but I am no suret if the CM's are allowed to assist in helping somebody transfer between their wheelchair and a ride and visa versa.

I say this because my DH and DD had just finished riding Splash Mountain and there was a guy who rode with them who could not move from the waist down. DH cannot recall how he got on the ride, but he quite obvioulsy could not get out. The CM's all just stood around and watched and pretty much ignored the fact that this poor guy could not get out.

Finally my DH and another rider (the ride was getting backed up now because this guy could not get out) struggled to get him out. He was a heavy guy and his lower body was actually getting stuck under the structure of the ride as they were trying to lift him out. They did finally get him out, and he was very gracious and appreciative.

I am not passing judgement on the CM's, but I would GUESS from what happend with this scenario, that they must not be permitted to physically help transfer a guest to ride or back to their wheelchair. I am sure its a liability issue.
 
The written (and strictly enforced) rules are that a CM may not touch a Guest to assist in any way. About the only things a CM can do to assist is to steady a wheelchair or assist in moving the chair.

Any transfers between a wheelchair and ride vehicle can only be done by the Guest or non-CM assisting the Guest.
 
Here's what it says in the WDW Guidebook for Guests with Disabilities:
Certain attractions require Guests to transfer from their wheelchairs to ride a system either by themselves or with the assistance of a member of their party. Walt Disney World® Resort hosts and hostesses are not permitted to physically assist Guests in transferring from their wheelchairs.

If you check out the disABILITIES FAQs near the top of this board, there is a link to the WDW Guidebook for Disabilities. It's kind of very basic information about each park and the ride access for each.
 
Funnest things for my 24 year old dd that can't transfer are :

Magic Kingdom :

Buzz Light year
Aladdins Magic Carpet
It's A Small World
Jungle Cruise
The Many Adventures Of Winnie The Pooh
All the shows

If you transfer out of the chair DO NOT DO :

Tomorrowland Indy Speedway

FUN STAY IN YOUR WHEELCHAIR RIDES AT Epcot:

Finding Nemo
The ride in Mexico ( forgot the name )
Ellen's Energy Adventure
All the shows
These are all my dd personal favorite and you can stay nice and comfortable in your chair. I know most, if not all of this has been said ,but just wanted to let you guys know that you are not alone !:grouphug:
 
Thanks for alll the comments I think she will be using a manual wheelchair because they won't let me pay for a ecv. Why I don't know but if they need one I will give it...money is tight for my 2 cousins traveling with us.


On a seperate note are the cast members good about giving you enough time to get into the rides especially the ones on belts like peter pan. If she wants to do some rides we can get her in and out but it takes some time. Not more than a minute but she just can't get right on? Thanks again to all who responded.
 
Most rides with moving belts can be stopped for as long as you need, but Peter Pan cant, for heath and safety reasons (due to the suspended carts). It's a fairly fast loading, even for those who can walk, but are unsure on their feet. Every other ride that I can think of with a moving floor, such as Haunted Mansion, can be stopped for loading.

Have a great trip:thumbsup2 !
 
You will find some helpful links in post #3 of the disABILITIES FAQs thread (located near the top of this board. One of the links is to a past thread about boarding rides.

The rides like Pirates, Small World, Maestrom, Test Track, Spalah Mountain that don't have a moving walkway and involve stepping down into a boat or ride car stop for everyone to board. For those attractions, a CM acts as the 'ride dispatcher' and does not move the ride car until everyone is in and sitting down.
For attractions with moving walkways, the walkway can be slowed down or stopped, except for Peter Pan and Tomorrowland Transit Authority. There is more detail in the link in the disABILITIES FAQs thread.
 
I went to Disney World last July (currently writing a trip report) Disney World. There were some rides that I couldn't go on that I thought I could. I also have some viewing/ride access tips.

When the map says ECVs must transfer-it is talking about the 3 wheeled scooters or the chairs Disney rents NOT electric wheelchairs. You can ride the fewest rides in an ECV.

Epcot jostle

Ellen's Energy Adventure: New rule only allows manual chairs

Turtle Talk with Crush:
There is a separate wheelchair line. It is to the left of the long line. You might be given a return time. A girl in a wheelchair was allowed to sit up front with the kids (towards the back) but the parent had to ask.

Soarin':
Cast Members request that you park by the pole and walk (or are carried) the few feet to your seat. They will allow you to park right next to the seat and move your chair if you request it. Since I have breathing problems, I pulled the seatbelt all the way out looped it around the armrest (a tip I got from the Pooh sized thread). I was completely secure. The second time I rode a cast member made me unloop the seatbelt but I left it slack and was fine. I also used the strap between the legs for extra security. Grandma held my right arm and Dad was on my left with an arm in front and an arm in back. I was very secure-no problems-and I cannot sit up in any chair or surface (besides my wheelchair) without being held up. DO NOT ask if you can have a family member support you on the ride (made this mistake at DL).

Living with the Land:
Two wheelchair boats with one spot each. No FP needed-separate wheelchair entrance. You may be given a return time. We had a slight problem being allowed on this ride. At first the cast member said they only allowed Hoveraround chairs (???) but after my mom explained that experienced drivers of electric wheelchairs can make very tight turns, he let us on. You may have problems depending on the CM. Those who have problems using steps can walk down the ramp in the wheelchair boat.

Journey Into Your Imagination with Figment:
2 wheelchair cars with one spot each. The easiest wheelchair slot. Drive forward, the CM twists a platform and you face forward. At the end, the CM twists the platform and you drive off facing forward down a ramp. My chair was a tight fit. I took off my footplates. At the end, there is an effect that may cause a startle reflex.

Honey I Shrunk the Audience:
Separate wheelchair entrance-no FP needed. You will probably be given a return time. Unless you transfer to a seat, you will not get all the effects.

El Rio Del Tiempo (Mexico):
2 wheelchair boats-one spot per boat. The seats are pretty low if you transfer. There is a separate wheelchair entrance. But if you have trouble walking do NOT park your chair outside because you will not be allowed in the wheelchair entrance. We got separated from my Grandma this way. She was fine but walking the cue would have been bad for mom because the line is on a sloped surface. There is space to park about 4 chairs by the ride and you can transfer from that point.

The American Adventure:
You will be directed to seating in the very back unless you request the handful of seats up front (we sat in the back)

Illuminations:
Several of the wheelchair seating areas have trees blocking the view. The seating area by the Refreshment Port and by bathrooms (including Companion) does not and has a great view.

Epcot has good Companion Restrooms. You can get a list of the locations at allearsnet.com and First Aid at the park

Magic Kingdom

Tomorrowland
Buzz Lightyear’s Space Ranger Spin:
I did not fit even though I fit SueM's wheelchair measurements. My midline control was in the way. My sister almost fit but not quite. She might have fit without her desk.

Stitch’s Great Escape:
Only manual chairs are allowed on this ride. The batteries and different style backs prevent the electric wheelchair from getting into the proper position. She also specifically mentioned my headrest. So if you have a bulky headrest or one with a long support backing you may have a problem.

Carousel of Progress
Wheelchairs are parked on a slope.

Fantasyland
“it’s a small world”:
2 wheelchair boats with spots each. Enter through the exit.

Mickey’s Philharmagic:
:)!! The wheelchair spots experience all the special effects!

Many Adventures of Winnie the Pooh
1 wheelchair car with one spot. I thought backing in was easier. Request the bounce button be switched on for more affects.

Adventureland
Magic Carpet’s of Aladdin
Only accommodates manual wheelchairs. The device that secures the wheelchair goes between the front and back wheels and is about 6 inches tall. Batteries get in the way.

Accessible stations for the railroad are Main Street, Mickey's Toontown, and Frontierland. Two wheelchair spots.

Spectromagic & Wishes viewing tip:
If you plan to watch both use the Spectromagic wheelchair viewing area by the partner statue. Then you are situated for a great view of Wishes-just turn around. They do make two rows of wheelchairs for the parade...

Disney's MGM Studios

Star Tours:
There is a nonmotion ride available! I was thrilled to know this. There is a separate wheelchair entrance so no FP is needed.

Indiana Jones Epic Stunt Spectacular:
Ask to sit up front for a better view...stay after to meet Indiana Jones.

Backlot Tour:
2 wheelchair spots...I don't know how many accessible trams there are. Mom walked up the ramp to transfer.

Journey Into Narnia:
3 or 4 wheelchair spots-depending on the CM. We fit four (barely).

The Great Movie Ride
2 wheelchair trams with one spot each. I took off my footplates and extra bags and fit (barely) by backing in.

Beauty and the Beast:
Ask to sit up front for an excellent view. Those in ECVs may be asked to transfer.

Tower of Terror:
If you can't ride, you can still watch the pre-show.

Fantasmic!
CMs will direct you to where to sit (you can't pick). Wheelchair spots are marked and have a comfortable amount of space between them.

I had a hard time locating the Companion bathrooms. One of the best bathrooms (female) is the one located just outside the entrance to the park. The stall is as big as a companion restroom and has a sink. It's usually empty or has very few people.

Animal Kingdom

Kilimanjaro Safaris:
2 wheelchair vehicles with one spot each. I find it easier to back in.

Festival of the Lion King:
This show has some of the best wheelchair seats. I also happened to be at the sign language shows. I found my self watching the interpreters because they were so good. There expressions and body language showed the emotion of the music...


Remember that all shows in all the theme parks have wheelchair seating.
 
Epcot jostle

Ellen's Energy Adventure: New rule only allows manual chairs
I've got a few comments because some things have changed recently or I have explantion to add.

For Ellen's Energy Adventure, the ride car is a 'moving theater' car; there are 2 sets of theater cars in the attraction for each show. There is a wheelchair spot at the back of the row of the back car of each set.
Because this attraction was made many years ago, the wheelchair space is small and the ramp (which folds out of the back of the car) is steep. Someone with a power wheelchair tipped on the ramp, so power wheelchairs were no longer allowed.
We don't have any recent reports of whether that has changed or not.
Turtle Talk with Crush:
There is a separate wheelchair line. It is to the left of the long line. You might be given a return time. A girl in a wheelchair was allowed to sit up front with the kids (towards the back) but the parent had to ask.
Turtle Talk recently moved to a new theater. There are many marked wheelchair spots and most are in the front. That is different than the 'old' theater, which had just a few spots.
The old theater had a sloped floor; the new one has a flat floor, but the bench seats have higher and higher legs as you go back in the theater.
When we went with DD in her manual wheelchair before the theater change, she was seated right behind the children at then end of a row (the children are all sitting on the floor). We didn't ask, that's just where they put her.
It did not appear that they have a separate wheelchair line, but DD with the wheelchair was not with the members of our party who went to EMH at Epcot the night we went to Turtle Talk. The reason for the separate wheelchair line in the old theater was that they had a very limited number of wheelchair spaces (we got a number once when all the spots were already taken when we came). It appears they have a lot of wheelchair spots now, so there might not be a need for a separate entrance.
Soarin':
Cast Members request that you park by the pole and walk (or are carried) the few feet to your seat. They will allow you to park right next to the seat and move your chair if you request it.
The 'pole parking' is mostly for people who can walk so that they don't have to take time moving the wheelchair after they got out.
We've ridden probably 20 times with DD. Once or twice, we've been asked to park by the pole. We said DD can't walk and the CM said 'park as close as you need to and we'll move the chair.' If my DH is putting DD in, he parks right in front of her seat about 4 feet away and lifts her in. If it's me, I park the wheelchair touching the seat and have her do an easy stand and pivot. We've found Soarin one of the easiest attractions to transfer DD to because the seat is chair height and you have a lot of open space so have room to position the wheelchair where it works best.
We don't ask, we just park the chair where we need it. DH or I go get it when the ride is finished (when the CM wheels it away, it is parked in the area between the sets of rows of ride cars). Some people have reported that the CM will get it, others have reported the CM didn't bring it. It's not been a problem for us to get it, but if it would be for someone, I'd suggest asking the CM when you board if he/she will bring it back to you.

Additional note: The attraction loads in 'shows' of many people at once. This means the line doesn't move at all for a while. As the CMs take people for the next preshow, the line suddently moves forward very fast while those people go thru. When they have enough for the next preshow, the line stops suddenly. The entrance path is long and has some fairly steep areas (up and down) whether you are using the regular line or the Fastpass line. It is wide, which is nice, but, if you have a manual wheelchair or an ECV, plan that you will sometimes be parked on a slope.
Living with the Land:
Two wheelchair boats with one spot each. No FP needed-separate wheelchair entrance. You may be given a return time. We had a slight problem being allowed on this ride. At first the cast member said they only allowed Hoveraround chairs (???) but after my mom explained that experienced drivers of electric wheelchairs can make very tight turns, he let us on. You may have problems depending on the CM. Those who have problems using steps can walk down the ramp in the wheelchair boat.
The ramp is rather steep because it is short. It also has a sharp turn at the end. One of my DD's manual wheelchair tires actually was just on the edge of the ramp when she made her turn, so it is definately a tight boat.
Honey I Shrunk the Audience:
Separate wheelchair entrance-no FP needed. You will probably be given a return time. Unless you transfer to a seat, you will not get all the effects.
There is a limited number of wheelchair seats in the theater. We have not gone recently, but have always waited in the regular line until the line enters the building. At that point, there is a separate wheelchair area (so they can keep the wheelchairs together to enter the theater in the area where wheelchairs park.
It is listed in the current Disney Guidebook for Guests with Disabilities as a Mainstream attraction (which means that guests using wheelchairs and ECVs wait in the same line with everyone else). Mainstream Attractions will usually not let someone using a wheelchair into the Fastpass line without a Fastpass or a specific GAC (Guest Assistance Card) that allows it.
It often has a long line early in the day, but by late afternoon (at least in our experience during Spring break) there is a very short line, so no need for Fastpass.
El Rio Del Tiempo (Mexico):
2 wheelchair boats-one spot per boat. The seats are pretty low if you transfer. There is a separate wheelchair entrance. But if you have trouble walking do NOT park your chair outside because you will not be allowed in the wheelchair entrance. We got separated from my Grandma this way. She was fine but walking the cue would have been bad for mom because the line is on a sloped surface. There is space to park about 4 chairs by the ride and you can transfer from that point.
When they recamped this attraction recently to a 3 Caballaros theme, they changed the wheelchair access.
Now, you enter the regular line with everyone else. The wheelchair entrance (which was using the exit) has been elimiated. If you go into the exit like you did before, you will be told you can't board there and will be sent back into the regular line. (Happened to us on our last trip).
The American Adventure:
You will be directed to seating in the very back unless you request the handful of seats up front (we sat in the back)
The floor is VERY steeply sloped.
When we first started coming to WDW with a wheelchair in 1988, we were able to sit in the front row a few times with DD. We have asked a few times since then and were told we could not because the slope to go down to the front is not a 'legal' slope for a wheelchair. The 'wheelchair lane' in the theater lobby is roped off so that you can only access the last few theater rows.

When you enter the building, you will enter a large rotunda area where a group of singers presents a show several times a day. There are some benches in the edges of the rotunda area. The usual access from the rotundo to get into the theater is up a very steep, long flight of stairs or escalator.
There is an elevator on your right as you first enter the building (It is cleverly disguised with paneling, so you may not see it). People using wheelchairs, ECVs or trouble climbing stairs will be sent up the elevator by a CM. You should come at least 15 minutes before the scheduled show time to allow enough time to be taken upstairs. If you are not taken up right away, stay in the general elevator area or the CM might not know you are there in order to take you up.
Fantasyland
“it’s a small world”:
2 wheelchair boats with spots each. Enter through the exit.
If you see a CM at the entrance, ask before entering thru the exit. (some will make you wait in the regular line until you reach the wheelchair 'pull off' point). The wheelchair lane is the right half of the exit ramp from the ride. Most of the time, no one will be in it, but you will encounter a 'stray' person here and there.
Adventureland
[Accessible stations for the railroad are Main Street, Mickey's Toontown, and Frontierland. Two wheelchair spots.
Toontown is the easiest to get on because it is level. The other spots include a long steep ramp to get to the second floor level where the train boards.
Wheelchairs and power wheelchairs can go on the train. ECVS can't; some small ECVs might be OK on an individual basis, but the WDW park rental ones and any oversize ones can't.
Star Tours:
There is a nonmotion ride available! I was thrilled to know this. There is a separate wheelchair entrance so no FP is needed.
The non-motion ride involves running one of the simulator theaters with only the movie, no motion. They may not have staff (or a theater) available to do this, especially when it is busy.
Ask the CM at the entrance; you may be given a 'come back' time when it would be available.

Star Tours is listed as a Mainstream Queue, so wheelchair users will usually be expected to wait in the regular line unless they have a Fastpass or a specific GAC that allows that. (It's possible that the OP was taken in a back way without a Fastpass because the CMs were able to do a non-motion ride for her family right then.)
Backlot Tour:
2 wheelchair spots...I don't know how many accessible trams there are. Mom walked up the ramp to transfer.
The front row of each tram has wheelchair spots.
During the walking part of the tour, keep to the right. The other rows have steps.
The waiting area for the show is a quite steep ramp and you may be waiting there for a while. The waiting area 'loads' people into a standing show area, so it's an attraction where you will be waiting in one spot on the ramped are without moving until the CM opens the show area for your tour to enter.
The Great Movie Ride
2 wheelchair trams with one spot each. I took off my footplates and extra bags and fit (barely) by backing in.
The very back row of each set of trams has a wheelchair spot. It is a tight fit though (and a sharp turn)
I had a hard time locating the Companion bathrooms. One of the best bathrooms (female) is the one located just outside the entrance to the park. The stall is as big as a companion restroom and has a sink. It's usually empty or has very few people.
There are not that many Companion Restrooms in the Studio, but most of the regular handicapped stalls are very large as the one described.
We can't use them because DD has too much trouble with all the noise and activity in the regular bathroom, but for someone who just needs the space for an assistant, the regualr restrooms may do nicely.
Kilimanjaro Safaris:
2 wheelchair vehicles with one spot each. I find it easier to back in.
Check with your wheelchair manufacturer/in the manual about backing. DD's old power wheelchair was a back wheel drive and was not a problem backing. Some midwheel drive wheelchairs have cautions on the instructions against backing up a ramp because the wheelchair may tip.
 














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