xiphoid76
DIS Veteran
- Joined
- Jul 6, 2011
Just got off the Dream for a wonderful three day cruise and had a great time. First time at Palo and loved it. This was our 12th Cruise and first time we were really overwhelmed with the requests to fill out excellents on the guest satisfaction survey. A little too much. These must mean so much to the workers that they are stressed so much about them. It makes us feel pressure to much to give all excellents even if not fully deserved because we don’t want to hurt anyone. I wish it wasn’t this way and we could be more honest and give some criticism when we feel appropriate.
Our waiter told us to hand the survey in to him or the box by the restaurant at breakfast and our room steward told us to leave it on the fish hook outside our door so he could take care of it. I felt uncomfortable doing either as I don’t want them reading it (even though we gave them a great review). Instead we drop ours in the box when we disembark from Deck 3.
I wish they could have us do this only online or that it wouldn’t affect the staff so much as they work so hard.
Our waiter told us to hand the survey in to him or the box by the restaurant at breakfast and our room steward told us to leave it on the fish hook outside our door so he could take care of it. I felt uncomfortable doing either as I don’t want them reading it (even though we gave them a great review). Instead we drop ours in the box when we disembark from Deck 3.
I wish they could have us do this only online or that it wouldn’t affect the staff so much as they work so hard.