GROUPON for ORGANIC ACRES???

[pannm]

Did anyone buy the Organic Acres groupon back a few months ago??? Like April/May/June sometime?

If so, or if you use organic acres...have you ever actually received a shipment from them?

I ordered the groupon and understand that the Oregon growing season was difficult at the beg. of the year because LOTS of rain/cold.

My first scheduled shipment was supposed to be back in the beg. of July. I did not receive it, "because of the poor start to the growing season" is what Organic Acres is saying.

My second scheduled shipment was for beg. of Aug, my THIRD was for mid-end Aug...I AM NOW ON MY FOURTH different date change. Back in Aug, they told me my shipment would go out first week of Sept. and that an e-mail would be sent to me when it was shipped.

I have gotten NO RESPONSE from them for a few weeks now, no e-mail stating that anything has shipped, no 'updates' or anything!

I can understand the poor weather, and things being delayed. What I cannot understand is the POOR COMMUNICATION that this company has with their customers.

Maybe it's just me? Have others received their boxes? Have you HEARD from them?

I've not been able to find a phone number on their website.

 

[budbeerlady]

Wow, that is horrible. I would contact Groupon to see if they will issue you a refund or see if there has been any chatter on their message boards about the group? Good luck!

 

[Plumeria9]

Contact Groupon, they will give you a refund no problem. I have had to do it a few times and have never had any issue w/ them.

 

[pannm]

I will give them until Monday to respond to me, I just sent them ANOTHER e-mail today. If I give them until Monday, at least I know I've done my part to work with them respectfully.

After that though, I am contacting groupon to let them know what's going on. I've never had a problem with places from Groupon, Eversave or those types of places before, usually they have reputable buisnesses that they participate with.