Man-DeLorean
Earning My Ears
- Joined
- Mar 2, 2023
- Messages
- 46
The issue with your analogy is that Disney doesn’t provide the transparency you’re suggesting. If BMW sold a car with Toyota parts, it would disclose that upfront. In contrast, Disney markets Grand Floridian’s transportation as follows:If you buy a BMV and they tell you it is using Toyota parts, and you buy it anyways, are you not accepting the BMV is part Toyota.?
I think someone who bought X, knowing it included Y should be willing to accept they are getting X with Y.
Nothing wrong with coming up with ideas to help a GF guest have a better experience, but the reality is there is a 99% chance Disney is not going to close down the GF…so if you chose to stay there, then you have to take some responsibility that you are going to see and experience crowds, until that changes.
And that is not pandering….and not being tone deaf….its being able to accept reality of what is currently there.
IMO, it’s silly to not even be willing to accept that you aren’t going to get the experience you want at GF as long as Disney keeps their open door policy.
Many guests, including cash ones, do choose GF knowing they will face this in the holidays because they are advised as such when they book…
If you want to keep going, go…but it sounds like it’s not to be a good experience for you during the holidays…until the system changes….so why put yourself through that until it does.
The big area we are different is that if I end up in an unexpected horrible situation, I don’t choose to do it again…if I had a really bad experience at a resort like you did, I would avoid it until the situation changed.
“Here are some of the fun, complimentary and convenient ways that Guests staying at Disney’s Grand Floridian Resort & Spa can use to get around Walt Disney World Resort.”
There’s no mention of potential inconvenience during peak times or how overcrowding might impact the experience. Is it the fault of the guest if Disney doesn’t deliver on what it advertises?
Guests paying premium rates understandably expect a premium experience. While it’s true that crowds are a reality, Disney’s lack of upfront communication means many guests only discover these issues after arrival. Blaming guests for booking under these conditions feels dismissive, especially when Disney sets the expectation of sophistication and convenience in its marketing materials.
Yes, guests can choose not to return, but voicing concerns is a valid way to advocate for improvements Disney should make for its high-paying customers. Accepting reality doesn’t mean settling for subpar service when Disney could do more to align its product with its promises.