That is not an attack. It is pointing out that there are complaints about all kinds of things related to WDW all the time. Everything from paid fastpasses to ADR cancellation fees to closing parking to deluxe Extra Hours. Constant complaints. And yet, WDW is busier than ever. There are plenty of people spending lots of money. A single guest who decides they’ve had enough is hardly even noticed.
That is the major part, maybe just not the whole story going in to 2025.
WDW had a few peak demand years there where the big money rolled in no matter how good or bad some decisions were. When I look at the plethora of changes happening across LL,
DAS, DVC, JN, dining, park offerings, the conclusion I get is they’ve finally become more concerned again about guest spending commensurate with experience.
LL now has 3 pre-books, 3 rolling and the ability not to wake 7am every time
DAS impact has been curtailed
JN extended 1 hr, HS gap extended to clear day guests, shows/characters/fireworks added
DVC added MM Beyond program geared toward level of guest engagement
Dining has become easier to manage with other upsells since 2 hour cancellation policy
Park tickets more expensive but lines have become more manageable and live entertainment continues to increase
Across the board they seemed more concerned about guest experience than during the revenge travel period, where I honestly think they did not seem to care if extra spending resulted in a worse experience lol. They just didn’t need to care as much. Epic Uni is around the corner. Travel patterns continue changing. I think they are newly focused on not taking their park popularity for granted with uncertainty looming for 2025 and beyond. Sure they are not going anywhere but Disney also can’t afford risking the parks taking too much of a dive in revenue either. People have spent more than ever per capita in recent years. No guarantee that continues though. Closing off some of the common pitfalls and making sure guests see value improve in relation to spending looks to be gaining importance - at least going by the differences 2022/23 vs 2024.