I originally ordered everything (12 Q&C, 12 adult breakfast, 2 child) on the same day-I recieved my 12 adult breakfast vouchers and 2 child on 10/23. When I opened the envelope I was quite mad that they had not sent the Q & C vouchers. I just knew that I had been taken for a ride. So I remember when I had placed the order I would hear the lady saying "ok it is authorizing now-ok authorized" meaning she entered each order separately on my credit card. Which is good since I didn't recieve the Q&C initially, I could easily dispute this with my CC co. So, first thing on 10/24 I called and of course they tell me they shipped everything out on the same day.WRONG!... I just explained that I did not get them and if I didn't recieve them I would just dispute it. They were very helpful and even had someone call and ask what day did I need the vouchers by. Of course I told them in a few days! (We are not leaving until Nov.11) I didn't want to risk it! If you know what I mean since Connections/Hotwire has not had a great rep. So far I think I will continue the membership with Hotwire, they have lots of great discounts for restaurants and stores for only 7.95 a month-good Christmas gifts for those hard to please people!