Asnell
Mouseketeer
- Joined
- May 30, 2013
- Messages
- 332
I spend all last night working on our FP+ selections and I had a really bizarre experience with system glitches. Some of our days are showing quite different FP+ arrangements on the My Plans/My Experiences section vs. in the FP+ planning/reservation section. I would really appreciate the help of more experienced DISers on this one!
During the process of reserving our FP+es, there were a couple of days where I reserved a ride/experience and then later went back in the system and changed the time to what I actually wanted. I believe this is where the problem is stemming from. Please note I was very careful while doing this that all four members of our party were checked each time, and while I was doing it, the system was showing that all four of us had the same FP+ for the new selected times.
But when I was finished and went to review the whole thing in the My Itinerary section, on several days it showed FP+ for both the original ride and the new ride, with 1 FP+ per person on each of 1 for one person, and 3 people at the other time. So I clicked through to Modify/Change FP+ to fix that ... and when I got into that section of the website, it showed all of the FP+ (four of them at this point) as being assigned to all four of us. I tried numerous times to re-request the FP+ (both the ones at the right time and the ones at the wrong time) but within the FP+ modification page, we are always shown as all having four FP+, (of which it lets me modify the times but not the experience). When I'm on the My Itinerary page, it still shows messed up passes.
My biggest worry is that on one day I got MSEP FP+ but they aren't showing right and I'm too nervous to cancel and start over in case I lose those FP+! I originally had the second parade, but wanted the first, so I changed our times to the first. In the FP+ modification pages it shows that we all have FP+ for the earlier parade, but on My Itinerary it shows 1 FP+ for the early parade and 4 FP+ for the later parade. Again, when I try to click on either reservation and modify it, it displays that I have 4 FP+ for the early parade (what I want and think is correct).
On that same day, inside the Modify FP+ section, it shows us as each having 4 total FP+ (two different times on 7DMT). Since the parade is our final FP+ of the day, I'm worried about it getting dropped. I'm not sure whether we should ride it each of those times or skip one of them so we only use three FP+.
Has anyone had something like this happen to them? I am not sure what to do next and how to verify what we actually have!
During the process of reserving our FP+es, there were a couple of days where I reserved a ride/experience and then later went back in the system and changed the time to what I actually wanted. I believe this is where the problem is stemming from. Please note I was very careful while doing this that all four members of our party were checked each time, and while I was doing it, the system was showing that all four of us had the same FP+ for the new selected times.
But when I was finished and went to review the whole thing in the My Itinerary section, on several days it showed FP+ for both the original ride and the new ride, with 1 FP+ per person on each of 1 for one person, and 3 people at the other time. So I clicked through to Modify/Change FP+ to fix that ... and when I got into that section of the website, it showed all of the FP+ (four of them at this point) as being assigned to all four of us. I tried numerous times to re-request the FP+ (both the ones at the right time and the ones at the wrong time) but within the FP+ modification page, we are always shown as all having four FP+, (of which it lets me modify the times but not the experience). When I'm on the My Itinerary page, it still shows messed up passes.
My biggest worry is that on one day I got MSEP FP+ but they aren't showing right and I'm too nervous to cancel and start over in case I lose those FP+! I originally had the second parade, but wanted the first, so I changed our times to the first. In the FP+ modification pages it shows that we all have FP+ for the earlier parade, but on My Itinerary it shows 1 FP+ for the early parade and 4 FP+ for the later parade. Again, when I try to click on either reservation and modify it, it displays that I have 4 FP+ for the early parade (what I want and think is correct).
On that same day, inside the Modify FP+ section, it shows us as each having 4 total FP+ (two different times on 7DMT). Since the parade is our final FP+ of the day, I'm worried about it getting dropped. I'm not sure whether we should ride it each of those times or skip one of them so we only use three FP+.
Has anyone had something like this happen to them? I am not sure what to do next and how to verify what we actually have!
I've read on other posts of this sort of thing happening. Hopefully once the IT team goes back to work bright and early Monday morning they'll sort it all out! If not, looks like I'll be riding TOT 5 times!!
