GM at the Poly still the same as GF?

[Jennygt]

I am just wondering, after listening to Pete and Walters review I can't imagine they are still the same. I am a die hard Poly fan, but I don't always get that same experience that Pete described at the GF. I stayed at the Poly at the end of June and found the rooms to be a little worn down, clogged shower heads, patio doors that were almost impossible to open in 2 different rooms. All of my issues were addressed without a problem, however I should have wrote a letter when I got home but time got away from me. Who could I drop a line to about my issues? I would hate to go back and have the same broken door issues, perhaps they don't realize that they are in need of matinance? Anyhow does anyone know who the gm is and how can I contact his/her office? I am not looking for anything or to get anyone in trouble I just want to help to keep up my favorite resort.

 

[Jennygt]

Does anyone know who it is? Iam having some issues from our stay this past week at the poly and I would like to contact the gm.

 

[eeyorethegreat]

I would use this and note that you would appreciate it being directed to the GM.
Walt Disney World Guest Relations
P.O. Box 10000
Lake Buena Vista, FL 32830


This is the universal address! For example, if you want to write to the General Manager of GF, or any other resort, address the envelope to the person and use the P.O. Box 10000 address.

Disney Guest Relations - 407-824-4321

wdw.guest.communications@disneyworld.com


Were you able to get any of the issues addressed while you were at WDW?

 

[Jennygt]

I thought that my issue was resolved but sadley no.