firsttimer2007
DIS Veteran
- Joined
- May 10, 2007
- Messages
- 1,043
After reading so much about giordanos here on dis I convinced my dh to go there. Big mistake! I will be paying for that choice for a long time to come I'm sure.
I, after reading here on dis, went to sign up for there b-day club since it was my dh birthday (well week not day). They gave a coupon for a free app or dessert. I went to the website, selected the location and then signed up.
When we go there on Labor Day weekend Sunday night we expected the place to be packed. Outback (in the same parking lot) had people waiting for tables out side. We were immediately seated in a restaurant that was half full. The waiter was great, very friendly and very helpful or so it seemed.
I ordered a sangria, dh ordered water and kids ordered soda. Everything came out but the sangria. No worries because drinks from the bar typically take longer. Then my dh showed the server the coupon. The server said, I've never seen that coupon before let me go ask. He came back after approx 10 mins to say that the manager said we can't use it.
We said, why not? So he offered to get the manager. We accepted this so 15 or so minutes later the manager came over to basically say tough luck. She was very short and unaccommodating.
I asked my dh if he wanted to leave and he said no, I'd already ordered a drink....
We never saw our waiter again, well we saw him but he was helping other tables. Another waiter came to help us...we got dumped. This only made a bad situation worse.
I ordered the pizza, the reason I wanted to come here in the first place. The waiter proceeded to tell me that EVERYONE else would get their food in 10 mins but mine would not be done for 35 mins so did I want to order something else. I ordered chicken Parmesan. My dh ordered a sandwich, oldest ordered spaghetti and youngest ordered thin crust pepperoni.
Everyone's food arrived in approx 20 mins, except my youngest pizza and my sangria still was not there. About 10 mins later my youngest pizza arrived --I could have had what I wanted and eaten it with my child.
Needless to say we won't ever eat there again. The kids meals tasted good but mine was a large plate of spaghetti with a very small thin piece of dry chicken. No salad or anything for $12. My dh said the au'jus was tasty but the sandwich was tasteless.
My sangria well I'm home now and I never got it.
I, after reading here on dis, went to sign up for there b-day club since it was my dh birthday (well week not day). They gave a coupon for a free app or dessert. I went to the website, selected the location and then signed up.
When we go there on Labor Day weekend Sunday night we expected the place to be packed. Outback (in the same parking lot) had people waiting for tables out side. We were immediately seated in a restaurant that was half full. The waiter was great, very friendly and very helpful or so it seemed.
I ordered a sangria, dh ordered water and kids ordered soda. Everything came out but the sangria. No worries because drinks from the bar typically take longer. Then my dh showed the server the coupon. The server said, I've never seen that coupon before let me go ask. He came back after approx 10 mins to say that the manager said we can't use it.
We said, why not? So he offered to get the manager. We accepted this so 15 or so minutes later the manager came over to basically say tough luck. She was very short and unaccommodating.
I asked my dh if he wanted to leave and he said no, I'd already ordered a drink....
We never saw our waiter again, well we saw him but he was helping other tables. Another waiter came to help us...we got dumped. This only made a bad situation worse.
I ordered the pizza, the reason I wanted to come here in the first place. The waiter proceeded to tell me that EVERYONE else would get their food in 10 mins but mine would not be done for 35 mins so did I want to order something else. I ordered chicken Parmesan. My dh ordered a sandwich, oldest ordered spaghetti and youngest ordered thin crust pepperoni.
Everyone's food arrived in approx 20 mins, except my youngest pizza and my sangria still was not there. About 10 mins later my youngest pizza arrived --I could have had what I wanted and eaten it with my child.
Needless to say we won't ever eat there again. The kids meals tasted good but mine was a large plate of spaghetti with a very small thin piece of dry chicken. No salad or anything for $12. My dh said the au'jus was tasty but the sandwich was tasteless.
My sangria well I'm home now and I never got it.
. Maybe the first waiter was covering for yours? Also, the pizza there does take a LONG time since it's stuffed pizza. That's what we order there so I don't have to think that I'm making the rest of the family wait. I do think it totally stinks that the manager didn't take your coupon. I would email Giordano's about that. That's not right. My guess is that your sangria was lost in the waiter shuffle. Did you ask for it again?
. Over an hour later, we finally get our food. The fish was the best of it! Kids meal was COLD, our pizza crust was undercooked (still doughy and "raw") and toppings were congealed and cool to the touch. I think we all ate about 2 bites. Sis ordered the sangria too, and just recently reminded me that they never brought hers out either!
. So were the appies. More pics and my full review will come in my trip report (which I hope to start within the next few days, so stay tuned).
.
Your poor DD. Yep, this place would NOT be for anyone with lactose issues. Or for anyone watching their weight!! (I threw the diet out the window for this trip......but let me tell ya, I'm paying for it now 
). 
).
