Hi,
I ordered a gift basket for my brother and sister-in-law who were staying at the Dolphin over New Years. I just called the hotel directly and asked for the concierge service. I told them I wanted to get the a surprise basket and, sure enough, they had a few choices for me to pick from. I got them a deluxe snack basket (which my brother said was absolutely great) and it was waiting for them in their room on the afternoon that I had picked (new years eve). It cost $50
which was expensive but my brother and sister-in-law were really pleased.
Go for it!