GAD FP report - minor glitch at EE

[enn]

We used GAD FPs on Monday and Tuesday at Epcot and AK, respectively. All went extremely well, with one glitch which I thought I'd report in case it can save anyone else some trouble. When we first tried to use our GAD FP cards at Expedition Everest, the tickets the FP machine gave us were time-stamped as normal FPs would be (in our case, for about six hours later) rather than for immediate entry. At first we didn't even look at the tickets before heading for the entry, since the GAD FP cards had worked perfectly up until then. Of course the person handling the fast past entrance turned us back, saying "yeah, these will be good in about six hours." When we explained the GAD FP thing and showed our cards, he sent us back to the FP ticket area. We then checked with a CM there, who consulted with two others. None of them thought that the GAD FP was supposed to provide immediate entry instead of a regular FP. They were clearly unfamiliar with GAD FPs, but said they couldn't control what the machine gave us in any case. We considered going to Guest Relations to try to get it straightened out, but decided to just try a different FP machine. The machine we tried the second time worked fine and gave us the immediate entry tickets (in case it is helpful, the one that worked for us was the second from the left as you look at the bank of FP machines; the one that gave us the bad tickets was further to the right by a couple of machines). What I don't know is whether the first machine deducted a ride from our passes; we were short on time at that point and left the park without trying to use our third Donald ride.

Despite the EE glitch, we had a really great time using the GAD FPs. Our time in the parks was so short and the parks so busy that they really made all the difference.

 

[doconeill]

Interesting...just to be certain, you didn't accidentally use your park tickets, did you?

It's probably too late, but there would have been two interesting things to look at:

1) At the very bottom of the Fastpass is the ID info of the ticket used to get the Fastpass. It would match your park ticket if that is what you used. I'm not sure what the code looks like for a FPXC.

2) The time it tells you you can get another Fastpass.

I'm wondering if one of the kiosks became "disconnected" as they say, and in the absence of being able to verify the park ticket/FPXC, did it just default to giving out the next available time...in which case, it wouldn't have cost you your Donald credit...

 

[enn]

Interesting...just to be certain, you didn't accidentally use your park tickets, did you?

It's probably too late, but there would have been two interesting things to look at:

1) At the very bottom of the Fastpass is the ID info of the ticket used to get the Fastpass. It would match your park ticket if that is what you used. I'm not sure what the code looks like for a FPXC.

2) The time it tells you you can get another Fastpass.

I'm wondering if one of the kiosks became "disconnected" as they say, and in the absence of being able to verify the park ticket/FPXC, did it just default to giving out the next available time...in which case, it wouldn't have cost you your Donald credit...

Alas, we don't have the tickets anymore, so I can't say about the codes or the next FP time. But I am sure that we used the GAD FP cards, and not our park tickets. My husband did the transaction and when I saw the time on the tickets, I immediately wondered whether he might have used park tickets by mistake. But it just wasn't possible. I was in the restroom when he got the tickets, and I had my park ticket with me in my purse. There's no way he could have gotten two regular FPs for the same ride at the same time with his one park ticket, at least as I understand how regular FP works. He is also 100% certain he used the GAD FPs and not his park ticket. He had just those cards out and had been using them all day to get us passes. Our park tickets had been stowed in our wallets since we entered the park; we had only been using the GAD FPs all day. So I think your disconnect theory is the most likely.