we loved SWA too, until i last week when i had a business class ticket, which allowed me to pass through the airport security lines and check-in very quickly, but did NOT result in having a seat on the plane for me when i arrived at the gate (i had been given a "security" slip instead of a ticket at check-in). didn't get to board until after the blue slips, the entire A section, and most of the families.
they had to BEG customers to give up a seat. as they were loading the families, a few people came forward to get the later flight and travel vouchers. then, once i boarded the plane, and everyone else had boarded, there were still about 4 empty seats, so the guy who gave up his seat for me, as well as several standbys, all got to get on the flight in the end. under other circumstances, i would have just waited for the next plane, which was about 3 hrs later, but i had connecting travel and a border to cross, just couldn't do it. then, nearly didn't get my drink (i didn't get one on my first flight, also business class, they gave me a voucher as i left the plane). nearly didn't have room for my carry-on in the overhead bins because i was so late getting on (lots of finagling there and asking people to be nice since it was only a 50 minute flight).
i should really ask for a refund of the $20. all that stress for nothing.
otherwise, usually have no problems. but with a paid Business Class ticket, I really should have been guaranteed a seat. so that was a big notch for the "no" pile for SWA. but really, with cheap flights, free bags, no change fees, this day in age, you can't afford to fly anyone else.
We're celebrating with a trip to WDW and have plans to be at MK for early opening followed by breakfast at Chef Mickey's. In the evening we're headed to Epcot with dinner at Coral Reef.
The wristbands sound great. Looking forward to wearing one.
