Free waterpark on day of arrival

[abner1776]

Come January, guests staying at Disney resorts get free access to a water park on their day of arrival. My question is I still have unexpired water park days on my "no expiration" passes. When I scan my magic band at the water park on the day of my arrival, how will Disney account for that day ?

 

[Flash_Sloth]

Excellent question. And with Disney IT, don't expect it to be smart or do what you assume or want it to do. I don't think that there is anything in MDE where you can see or change the priority. Maybe somebody in Disney customer support or ticketing could help you out? I don't know when their systems will be able to account for waterpark-tap-in-on-resort-arrival-day.

Last year, I had an activated AP with water park option. Due to a gap in planned trips, I was planning on letting that one expire, and I bought another AP with water park option with the intention of activating it multiple months after the previous one expired. Though I didn't get the AP renewal discount, I could lock in today's prices, have a new AP that expired multiple months later vs. renewal, and I'd still be within the 1 year window to activate the new AP.

And then I tapped into Typhoon Lagoon with my magicband. And guess what? It didn't use my currently active AP with waterpark option, but it activated my new AP. A few days later when I noticed the problem, I called up Disney AP support. I thought that they had straightened it out, but in reality, they just added a little bit of time to my new AP. Then when I took my trip that should have activated my new AP, it didn't give me 1 year from that date. I spent an hour or two at guest services in Magic Kingdom trying to get that straightened out.

Set your expectations very low when it comes to Disney IT and their assumptions of ticket priority. Very, very low. It is probably something that they can see and control on their side. But if it does the wrong thing, it will take a very long time to try and get it straightened out.

 

[gottalovepluto]

Can you visit guest relations before entering the park and have them prioritize the free ticket before you tap in?

 

[summerlvr]

Guest Services moved my 10 day non-expire park hopper to an "alternate me" so that it wouldn't get used accidentally. Perhaps they can do that for your unexpired water park tickets. Definitely talk to them before you enter the water park.

 

[Gentry2004]

Guest Services moved my 10 day non-expire park hopper to an "alternate me" so that it wouldn't get used accidentally. Perhaps they can do that for your unexpired water park tickets. Definitely talk to them before you enter the water park.

This is the safest option. Or just do it yourself. Add a fake person with your middle name or something to your account. Move the ticket you don’t want to use to them. Then move it back when you are ready.

 

[lanejudy]

Guest Services moved my 10 day non-expire park hopper to an "alternate me" so that it wouldn't get used accidentally. Perhaps they can do that for your unexpired water park tickets. Definitely talk to them before you enter the water park.

This is the safest option. Or just do it yourself. Add a fake person with your middle name or something to your account. Move the ticket you don’t want to use to them. Then move it back when you are ready.

If the ticket has already been used -- which it sounds like OP has entitlements left on an old partially-used non-expiring ticket -- they may not be able to transfer the ticket even just for holding. A fully unused ticket can be transferred to an alternate profile.

OP -- I'm not sure anybody yet can answer your question fully. I certainly hope this is something WDW has planned so that nobody ends up using any ticket entitlement (old non-expiring, current ticket, etc.) for that arrival day waterpark entry. They will have to put some process in place for this.