FP problems

[Lori77]

I was able to finishing booking most of mine, but all good times and rides were gone. Now on our second day, it says we've used up our allotment, when I don't even have any confirmed. I sent an email with a screen shot including my frustration. I hope they make it right.

 

[friendoffigment]

I just wanted to come back and update. I used the chat feature and the very kind rep helped me book all my remaining FP's. I did have to ask for her to help with that but she was very gracious.

my chat rep said he couldn't do it because he has to use the same system. you got a much better cm

 

[SaintsManiac]

It's working fine for me now. I was able to correct my error from earlier. Hooray!

 

[meremac]

All booked. No more problems booking/modifying. I couple of times things started to freeze up again, so I just pressed refresh.

 

[KT0191]

Seems to all be good now!

 

[ashleyann31]

Got everything I planned to get for now. Have a few times I need to tweak (Looking at you, FOP...) but goodness, that was rough!

 

[Lori77]

I keep going back in for Sept. 2 since it says we've used all of ours, then now I get a message stating all FP's distribution has concluded. I guess that means, they are out? or no longer doing FP's for that day?

 

[mamapenguin]

I keep going back in for Sept. 2 since it says we've used all of ours, then now I get a message stating all FP's distribution has concluded. I guess that means, they are out? or no longer doing FP's for that day?

Nope, it likely means technical difficulties. Don't give up.

 

[Elle :)]

I keep going back in for Sept. 2 since it says we've used all of ours, then now I get a message stating all FP's distribution has concluded. I guess that means, they are out? or no longer doing FP's for that day?

I was getting that error earlier. Which park are you doing that day?

 

[SaintsManiac]

It's being glitchy again, but I am almost done. Lots of times were back up once it started working again. I'm guessing the "disappearing availability" I panicked about earlier was also a glitch.

Good luck, everyone! Thanks for the group therapy lol!!!

 

[Elle :)]

I have been able to make quite a few FastPasses in the last hour or so by clicking "refresh" on my browser IMMEDIATELY after I click the "confirm" button for the FastPass. No melting Olaf! I've even been able to modify some that way.

I was able to modify some this way before the website stopped being so glitchy. Thanks for the heads up on that little trick.

 

[Elle :)]

It's being glitchy again, but I am almost done. Lots of times were back up once it started working again. I'm guessing the "disappearing availability" I panicked about earlier was also a glitch.

Good luck, everyone! Thanks for the group therapy lol!!!

A mere 3.5 hours after we all began this nightmare. lol

 

[DisneyRunner2009]

This had to be my worst experience with booking FP. It took over two hours with all the glitches. I think I was able to get what I wanted near the days I planned. I've made some adjustments with less popular rides, but even trying for those was frustrating. It was all a whirlwind. This is suppose to be one of the lowest attendance weeks. If this is any indication, it's going to be packed.

 

[joyjoy]

Dang, what a mess! I think I got them all. Can I not schedule FEA and Soarin' on the same day? Are they both top tier?

 

[SandyinMonterey]

trying to make FP but site is all screwed up. anyone else having problems

I had nothing but problems making my ADR's and FP+ for our last vacation. When I was doing ADR's, the first one worked okay but after that the calendar wasn't coming up and when it did, I couldn't click on it. Ended up calling MS for the rest of our ADR's. For FP+, Olaf kept popping up with his head off saying "Oops, long on later or something like that." I had to keep logging in and out over and over again. Also had problems getting more FP even though we used the ones we booked. It kept saying "have to use up FP" but the time clearly expired....by hours. When asking for help, whether it be in the park or hotel, you can ask 10 people and get 10 different answers. I even had someone at WL front desk tell me just because I had park hopper tickets, didn't mean I could park hop? WHAT?! I can't believe that with all the money and resources Disney has, that I still find so many IT complaints.

 

[jormom1030]

Dang, what a mess! I think I got them all. Can I not schedule FEA and Soarin' on the same day? Are they both top tier?

Yes, they are both Tier 1.

 

[SaintsManiac]

This had to be my worst experience with booking FP. It took over two hours with all the glitches. I think I was able to get what I wanted near the days I planned. I've made some adjustments with less popular rides, but even trying for those was frustrating. It was all a whirlwind. This is suppose to be one of the lowest attendance weeks. If this is any indication, it's going to be packed.

It doesn't have anything to do with crowd levels. The system was up and down for almost 3 hours. There's plenty of availability for the week. I've been playing with it for a while.

 

[seeingstars]

What a morning! I was able to get everything I wanted at least and modify times after booking too. I'm glad I wasn't alone in this crazy journey!

 

[DisneyRunner2009]

I hope it was the more common than not IT department screw up. Can't they schedule updates at 2 am. I'll tweet, also.

 

[mcred1973]

I'm glad you guys posted all of this. I too tried starting at 7am and kept getting frustrated. I even tried chat with a CM who told me the site was down even for them. After like three hours of getting tired of seeing Olaf, I got everything I wanted at good times, EXCEPT I could not get a time for Slinky Dog Dash on any of the times I was going to go to DHS (Sat, Sun, or Mon). Did anyone have luck getting an SDD FP+ during the week? I figure I will constantly check while I am in the park- or make a mad run for it at rope drop (probably like everyone else)...