FP+ poll

[Mickey&Mouse]

Of course, polls like this are totally unscientific for a variety of reasons. Comparing one poll to another is also difficult because the question isn't always presented the same way.

I don't think anyone has ever said that people who prefer paper FP over FP+ are a tiny vocal minority of all people on the Dis. I think I have said that the Dis represents a tiny minority of all WDW guests. I also agree with a PP who said the Dis is disproportionately populated with the type of guests who were able to take maximum advantage of paper FP and who would be likely to prefer paper FP to a system that spreads out FPs more evenly to all guests.

But, if you are going to try to read anything significant into these results, I am puzzled by the conclusion that over 40% of Dis respondents saying they prefer paper FP does not paint a glowing picture. If the results do not paint a glowing picture of FP+, they paint an even less glowing picture of paper FP, since more of the respondents would be disappointed to see a return to the old system.

So with this post it appears that you're acknowledging that it isn't a small vocal minority disliking FP+, and that it is in fact a more significant number of people. With that said, a glowing picture for FP+ would clearly be a much lower number of dislikes overall. My guess is that Disney would prefer the numbers to be that *small minority*, particularly because of the amount of money spent on it and the intensive marketing over the last year. At this point the weight really does fall on the FP+ system to successfully pull people over into supporting it, which clearly is still a struggle- about a year into it.

 

[wisblue]

So with this post it appears that you're acknowledging that it isn't a small vocal minority disliking FP+, and that it is in fact a more significant number of people. With that said, a glowing picture for FP+ would clearly be a much lower number of dislikes overall. My guess is that Disney would prefer the numbers to be that *small minority*, particularly because of the amount of money spent on it and the intensive marketing over the last year. At this point the weight really does fall on the FP+ system to successfully pull people over into supporting it, which clearly is still a struggle- about a year into it.

As I said before, I have never said that only a small minority of people on the Dis prefer paper FP over FP+.

But, you are misinterpreting the results of this poll by referring to "dislikes" because that isn't what was asked. As Shaden said, preferring one system over another does not equate to disliking the other one. I put myself in that category. I didn't "dislike" paper FP and I don't "love" FP+ because neither system has or had a significant impact on our trips. But, I do prefer FP+ over paper FP.

I'm sure Disney is much more interested in the reaction to FP+ from its guests as a whole, not just from the slice of its guests represented on the Dis.

 

[Mickey&Mouse]

As I said before, I have never said that only a small minority of people on the Dis prefer paper FP over FP+.

But, you are misinterpreting the results of this poll by referring to "dislikes" because that isn't what was asked. As Shaden said, preferring one system over another does not equate to disliking the other one. I put myself in that category. I didn't "dislike" paper FP and I don't "love" FP+ because neither system has or had a significant impact on our trips. But, I do prefer FP+ over paper FP.

I'm sure Disney is much more interested in the reaction to FP+ from its guests as a whole, not just from the slice of its guests represented on the Dis.

OK, the percentage of people that prefer Legacy FP over FP+ is surprisingly high given the time frame that FP+ has been around, IMO. And just focusing on the DIS polls since that's what's really specific to this thread, as well as the others referenced- the consistency throughout the DIS polls over the last year is remarkable. Right or wrong, the dislike/like/love/hate/prefer language is often used interchangeably in these FP+ threads; however, I think that most people get the general idea. For me personally, I definitely dislike the level of planning involved with FP+.....as well as the loss of the clean slate, the tiers at EP & DHS, and the negative effect FP+ has had on secondary attraction lines. I would have much preferred that Disney focus first on adding attractions to accommodate the ever increasing crowds, rather than trying to more evenly spread the ever increasing crowds around the status quo- while very s-l-o-w-l-y addressing capacity at the parks after the fact.

 

[Shaden]

OK, the percentage of people that prefer Legacy FP over FP+ is surprisingly high given the time frame that FP+ has been around, IMO. And just focusing on the DIS polls since that's what's really specific to this thread, as well as the others referenced- the consistency throughout the DIS polls over the last year is remarkable. Right or wrong, the dislike/like/love/hate/prefer language is often used interchangeably in these FP+ threads; however, I think that most people get the general idea. For me personally, I definitely dislike the level of planning involved with FP+.....as well as the loss of the clean slate, the tiers at EP & DHS, and the negative effect FP+ has had on secondary attraction lines. I would have much preferred that Disney focus first on adding attractions to accommodate the ever increasing crowds, rather than trying to more evenly spread the ever increasing crowds around the status quo- while very s-l-o-w-l-y addressing capacity at the parks after the fact.

Indeed I think a lot of people would agree with you.

It is quite clear, looking at all the polls, even if they aren't representative of the real world (and we can argue which way, more positive, less positive) ... but lets take worse case scenario, Lets take the 40% here then assume its twice as negative as the general public, so only 20% of the general public dislike FP+ ... That's pretty damn bad news for Disney. 1/5th of your guests dislike the center piece of your attractions/parks management system. OUCH. That's just. not. good. In fact, its BAD.

Now, if this is actually pretty accurate ... and it could be, heck we have no real way of knowing, it might lean more positively (people supporting FP+ because they are after all, fans of WDW) or it might be more negative (people used to one system, learned to use it, don't like it being changed)... but maybe those balance out ?

If 40% of your guests preferred your old system, before you spent a Billion (more by many accounts) dollars investing in MM and FP+ .... wow. Complete fail.

Of course, we don't really know, its all speculation. But the poll is still fun to look at, and people will make their own justifications as to its accuracy and representativeness.

 

[lllGurulll]

I haven't actually used FP+ in the parks yet but I loved the old FP system. Right now, I would still take old FP because I really don't like having to plan my days 60 days in advance like this.

 

[patty57]

I voted for legacy FP, however I don't dislike everything about FP+. When I thought about what I liked about each, legacy had an edge.

 

[momof2n2]

OK, the percentage of people that prefer Legacy FP over FP+ is surprisingly high given the time frame that FP+ has been around, IMO. And just focusing on the DIS polls since that's what's really specific to this thread, as well as the others referenced- the consistency throughout the DIS polls over the last year is remarkable. Right or wrong, the dislike/like/love/hate/prefer language is often used interchangeably in these FP+ threads; however, I think that most people get the general idea. For me personally, I definitely dislike the level of planning involved with FP+.....as well as the loss of the clean slate, the tiers at EP & DHS, and the negative effect FP+ has had on secondary attraction lines. I would have much preferred that Disney focus first on adding attractions to accommodate the ever increasing crowds, rather than trying to more evenly spread the ever increasing crowds around the status quo- while very s-l-o-w-l-y addressing capacity at the parks after the fact.

See - this. This bolded piece is what gets me every time.
WDW spent way too much money fixing something that was not broken.
They KNEW the crowds were growing. And they decided to make huge IT-based changes instead of more attractions. And this isn't a company known for their IT strengths.
I've heard it said that the FP+/MB piece of it was small compared to the overall inception of MyMagic. But - it's not like we've seen tremendous improvement in the IT pieces.
From a sheer consumer's point of view the return on this investment seems paltry at best. What did the money get them? What has been the net result?

 

[Lisa loves Pooh]

OK, the percentage of people that prefer Legacy FP over FP+ is surprisingly high given the time frame that FP+ has been around, IMO. And just focusing on the DIS polls since that's what's really specific to this thread, as well as the others referenced- the consistency throughout the DIS polls over the last year is remarkable.

I cannot speak to those who voted FP+ (Not familiar with a lot of the posters), but of those who preferred legacy in this poll, a handful have no intentions of ever using it.

So though it has been around and the numbers seem to point to a "remarkable" percentage that prefer the old system, it is unremarkable in that they have not used it.

If Disney conducted a poll of people who used it and a large percentage did not like FP+, then that would be remarkable.

But as consumers get educated and try the product, that could be a reason this poll is skewing as it is relative to prior versions of the same question.

 

[lllGurulll]

I cannot speak to those who voted FP+ (Not familiar with a lot of the posters), but of those who preferred legacy in this poll, a handful have no intentions of ever using it.

So though it has been around and the numbers seem to point to a "remarkable" percentage that prefer the old system, it is unremarkable in that they have not used it.

If Disney conducted a poll of people who used it and a large percentage did not like FP+, then that would be remarkable.

But as consumers get educated and try the product, that could be a reason this poll is skewing as it is relative to prior versions of the same question.

Well from my point of view, FP+ is great because you can preschedule your rides BUT it sucks because you have to preschedule your rides. Not only do you have to preschedule your rides, you have to do it 60 days in advance. Now, I generally know what parks I will be in on what days but I don't care for having to arrange to be at certain places at certain times. Too many things can happen to mess that up.

That is the pro and con for me. That alone makes me prefer Legacy which was always great for me. Granted, I haven't done FP+ at the parks yet but that is coming this month. I honestly don't see that I will change my mind on this but who knows.

EDIT

Before ADR is brought up, we only do one ADR per trip and it is a breakfast at 8am.

 

[wisblue]

I appreciate the fact that the most vocal opponents of FP+ are just dying to come up with something to prove that FP+ is a major failure. But, I don't see that polls showing that 20% or 40% or whatever minority percentage it is would prefer paper FP provides that proof. Those numbers (if they are the real ones) would mean that 80% or 60% of guests think FP+ is an improvement over paper FP. And, IMHO, those numbers are pretty good for something that, by its nature, is going to please some people and upset some others.

 

[3DisneyFanz]

When is TSM ever "sold out" at 60 days?

I'm firmly in the "don't like FP+/prefer legacy" camp, but not dealing in facts doesn't help anyone.

We've taken two trips since FP+ was put in place in Sept and March both for special events and both with larger parties. We were unable to get FP for 7dmt on either trip for a time everyone could get on together and the best we could do is one set of overlapping FP for 3 individuals. There were multiple people checking multiple times a day leading up to the trip and most times the response returned nothing.

 

[mesaboy2]

We've taken two trips since FP+ was put in place in Sept and March both for special events and both with larger parties. We were unable to get FP for 7dmt on either trip for a time everyone could get on together and the best we could do is one set of overlapping FP for 3 individuals. There were multiple people checking multiple times a day leading up to the trip and most times the response returned nothing.

That can be true for 7DMT, but the earlier post was in reference to TSM. TSM does not have a chronic problem with availability at 60 days.

 

[Nancyg56]

The most equitable way to do it is scrap the whole thing and go back to everyone waits. The primary complaint with the old system was FP would be gone during the day you wanted to ride it and it gave people who showed up at RD and unfair advantage. Under the new system FP are now gone 60 days out and the people who check in on Monday have and unfair advantage over the people who check in on Tuesday.

I have been there when everyone waits and I had sworn never to go back. It was long long lines and I hated it.

 

[Nancyg56]

actually when you look at other threads about the subject it seems like the majority HATE FP+ and there's only a small amount of people that have good things to say about it.
i'm surprised that the likes are more than the hates in this poll.

I was surprised as well. I think I see so many of the FP+ problems, that I thiught I was the only one who was okay with FP+ once I used it.

We cancelled our trip last year over FP+. My family wasn't ready to tour a new way.

We know which rides we like and we like to reride. We weren't ready to give that up last year. We decided we'd rather go without than have an experience that left us disappointed.

We've decided to go ahead and try it next year -- MOSTLY -- because the three youngest girls in our house love princesses. The older members of our family are willing to give it a whirl this new way.

WEll let me give a little reassurance. If you are a bit of a planner, I bet you find the current system will work for you. I have farmed out the FP+ planning to my DD and her DSIL for our next trip, but I planned my last. Follow sme of th strategy threads, book your passes a little later in the day, hit the headliners early and first. Your girls will be able to meet the Princesses without that horrendous wait that occured during FP- (there were no passes fo M&G). I did not book a 4th FP because I was not willing to use the kiosk, but I see that now there are folks who can book 4, so I think as they tweak the system, you will be able to do more from your mobile device and do more ahead of time. Give it a chance. I thought I would hate it, but no. It was fine.

Before the trip last year I was convinced I would hate FP+. Was resigned to the fact that we wouldn't get to do what we wanted. Knew it just wasn't going to be the same.

BUT the thought not to go never crossed our minds!!! And we ended up really liking the new system. Can't wait to go back this summer.

I was afraid I would hete it as well, but it was fine! It was nto the same, but then I never used FP- by holding the passes till the end of the day, so I guess that made a bit of a difference for me.

With over 40% (as of now with the current poll) preferring Legacy, it seems that it's definitely more than a tiny vocal minority. Agree that it lines up pretty consistently with the other polls referenced. Almost half of dedicated Disney fans about a year into full implementation doesn't seem to paint a glowing picture, IMO.

Oh there is no way that there is just a small vocal segment who dislikes FP+. It is not going to favor those fols who knew how to maximixe the system, and honestly I don't blame them for disliking the current program. Disney allowed people to stack the passes, and had no tiers, so if you only rode the headliners, FP+ is going to be stinky for you

 

[3DisneyFanz]

I have been there when everyone waits and I had sworn never to go back. It was long long lines and I hated it.

The difference though was everyone was in the same boat. There wasn't one group of people who had an advantage over anyone else. Outside of the two and a half hour wait we had for SM when it first opened I certainly don't recall wait times like we've seen things get to especially for rides that CMs previously mocked people for riding. I know the main argument is attendance has gone up and from the 80s that's absolutely right but it hasn't gone up enough in the past two years to impact wait times the way they've grown.

 

[WillAustin]

I cannot speak to those who voted FP+ (Not familiar with a lot of the posters), but of those who preferred legacy in this poll, a handful have no intentions of ever using it.

So though it has been around and the numbers seem to point to a "remarkable" percentage that prefer the old system, it is unremarkable in that they have not used it.

The idea that most, or even many, who dislike FP+ haven't actually tried it just doesn't fly anymore. The board, and others (WDW Facebook page too), are full of posts from people who have used FP+ and disliked it. As I've said several times before, the level of negative feedback on FP+ has been and continues to be something that caught Disney by surprise.

 

[lllGurulll]

The idea that most, or even many, who dislike FP+ haven't actually tried it just doesn't fly anymore. The board, and others (WDW Facebook page too), are full of posts from people who have used FP+ and disliked it. As I've said several times before, the level of negative feedback on FP+ has been and continues to be something that caught Disney by surprise.

I'm holding out hope that it won't be a bad experience for me when we go later this month. This was probably going to be our last trip to the world for the next 10-15 years anyway as its just getting too expensive. The FP+ experience will probably be a make or break for me on whether we go back.

 

[Lisa loves Pooh]

The idea that most, or even many, who dislike FP+ haven't actually tried it just doesn't fly anymore. The board, and others (WDW Facebook page too), are full of posts from people who have used FP+ and disliked it. As I've said several times before, the level of negative feedback on FP+ has been and continues to be something that caught Disney by surprise.

It was an observation of this specific poll and how the results don't validate or invalidate any claims.

My post is not commentary that folks will not like it after they have tried it. Nor was it commentary that those who did not like it, changed their minds once they tried it. And nothing I said implied that. It was specific to this poll and the information posters have voluntarily provided.

YMMV.

 

[magicbob]

I don't think anyone has ever said that people who prefer paper FP over FP+ are a tiny vocal minority of all people on the Dis.

That has been claimed repeatedly and vehemently. As such a prolific poster, surely you must have noticed at least SOME of them.

 

[CNYDisneyFan]

I like the FastPass+.