Does this look legit?
I received this email a few days ago - the whole Chase logo - blue, etc. Looked very legit. I forwarded to their abuse/fraud department and sure enough I received a reply a couple of days letter saying that even though it looks like it's from Chase, it is definitely a fraud and called "phising". I did not post their reply because it had my name, email address - it says they will never ask for account information on line. I know the OP received a letter - but why would that be any different than an email. Could be legit though- so I would be visiting the branch (who probably can't help) and calling the branch directly until I reached someone who could help.
Good luck to the OP and let us know how it goes.
ACCOUNT VERIFICATION
Dear Chase Online(SM) Customer:
Our online security team has detected irregular activity on your Chase Online Bankingaccount.to help us prevent crime we need to verify your account details registered with us to be sure your account has not been breached.
In the first instance we use a Secure Online Identification and if this is successful,
that is all we need.
Please simply click on our secure server link to Log On and to verify your details.
verification.secure.chase
For your protection, transactions on your account may be limited until you are able to confirm your identity. We realize that this precaution may cause you some inconvenience; however keeping your account safe is one of our top priorities.
Thank you for being our customer.
Sincerely,
Cathy J. Marinelli
Senior Vice President
Chase Online Banking Team
Please Do Not Reply to this Email. This is a notification-only email that cannot accept incoming replies.