rpbert1
DIS Veteran
- Joined
- Jun 24, 2005
- Messages
- 4,052
Just of the phone to Virgin, i had booked Flights to Gatwick from Belfast on the 12th July , Gatwick to Orlando 13th July at 12.35 , Orlando to Gatwick 3rd Aug at 19.55 and Gatwick to Belfast on the 4th August.
My invoice read Belfast to Gatwick on the the 13th July, Gatwick to Orlando 13th July at 11.15, Orlando to Gatwick 3rd August 17.50 and Gatwick to Belfast 4th August.
My wife does not be well so we flew the day before this year so as not to be rushing and losing a nights sleep, which with the flight to Orlando would have a detrimental effect on my DW.
The Virgin Rp i spoke to on the phone said if i wanted to fly on the 12th it would cost £297 extra, i told him i had already booked over the phone for the 12th July for the price quoted, but he said i couldnt fly then unless i paid the money, after quite some time on the phone he eventually decided to offer me flights a day later, so fly to Gatwick on the 13th July and on to Orlando on the 14th July coming back on the 4th August.
A day is not much of a difference but it was not what i had booked over the phone, so in future i will be booking over the net then i will see what i have booked and not depend on someone at the end of the phone
My invoice read Belfast to Gatwick on the the 13th July, Gatwick to Orlando 13th July at 11.15, Orlando to Gatwick 3rd August 17.50 and Gatwick to Belfast 4th August.
My wife does not be well so we flew the day before this year so as not to be rushing and losing a nights sleep, which with the flight to Orlando would have a detrimental effect on my DW.
The Virgin Rp i spoke to on the phone said if i wanted to fly on the 12th it would cost £297 extra, i told him i had already booked over the phone for the 12th July for the price quoted, but he said i couldnt fly then unless i paid the money, after quite some time on the phone he eventually decided to offer me flights a day later, so fly to Gatwick on the 13th July and on to Orlando on the 14th July coming back on the 4th August.
A day is not much of a difference but it was not what i had booked over the phone, so in future i will be booking over the net then i will see what i have booked and not depend on someone at the end of the phone