Antonia
DIS Veteran
- Joined
- May 25, 2000
- Messages
- 2,205
Last year in I bought 4 Preferred Annual Passes on-line with the flex pay option - you know, where you pay each month $15 or so dollars. I didn't activate them until August. This month (January) I made the 12th payment. So they're paid for, right?
Anyway, I'm paranoid over on-line purchases, so I called the Annual Passholders dept at Universal just to verify that this was my LAST payment. The girl on the phone says that Universal will continue to draft this payment unless I send them a fax saying I don't want to continue payments. I ask her why that would be since the 12 payments cover the cost of the 4 PAPs. She says that the original agreement refers to this and I that unless I send a fax they will keep charging me the monthly amount. I still don't understand why, but she insists that is what they do. So today I sent a fax saying that I do not want to continue monthly payments on something that I think is paid for. She even looked up the activation and expiration dates on my passes and she understood that they don't expire until August and that we have made 12 payments. Doees anybocy know why they do this?
Anyway, I'm paranoid over on-line purchases, so I called the Annual Passholders dept at Universal just to verify that this was my LAST payment. The girl on the phone says that Universal will continue to draft this payment unless I send them a fax saying I don't want to continue payments. I ask her why that would be since the 12 payments cover the cost of the 4 PAPs. She says that the original agreement refers to this and I that unless I send a fax they will keep charging me the monthly amount. I still don't understand why, but she insists that is what they do. So today I sent a fax saying that I do not want to continue monthly payments on something that I think is paid for. She even looked up the activation and expiration dates on my passes and she understood that they don't expire until August and that we have made 12 payments. Doees anybocy know why they do this?