And I hate to say it, but I wasn't feeling the love. Yes, the resort is beautiful and the location isn't bad (we rented a car), but...
Noise... We had loud people each night. The first night it was the folks next door in their room, second night (different family?) the kids were jiggling the doorknobs, trying to get in the connecting door, also people were outside/noisy around 12/12:30.
Smokers... seemed to be everywhere. Guests one room away were out on our check-out day, puffing away on the walkway/balcony.
Pepper Market...hated it, pure and simple. Got quick-acting food poisoning from second day's late lunch and to add insult to injury we had to wait over 30 minutes for that food. Spoke to the managers, and they excused it by saying they were changing over to supper. I understand that, but still...people were having to wait around at all the stations for their food, even the pre-cut pizza slices. Each station only had *one* chef and that poor person was doing everything - prep-work, taking the orders, cooking, etc. There weren't enough people behind the counters. But there were plenty of people standing around, including the three managers who seemed clueless.
It was disappointing. We had never stayed at CSR before and wanted to try it out for our weekend trip. The grounds are gorgeous and the check-in went flawlessly, quick and simple. We liked the general room location and our room in 7B, the housekeeping was some of the best *anywhere* we have experienced on-property. Room was scrupulously clean.
We probably won't be back. We like fine dining but we also actually like food courts and Pepper Market to us wasn't the best of both worlds.
agnes!
Noise... We had loud people each night. The first night it was the folks next door in their room, second night (different family?) the kids were jiggling the doorknobs, trying to get in the connecting door, also people were outside/noisy around 12/12:30.
Smokers... seemed to be everywhere. Guests one room away were out on our check-out day, puffing away on the walkway/balcony.
Pepper Market...hated it, pure and simple. Got quick-acting food poisoning from second day's late lunch and to add insult to injury we had to wait over 30 minutes for that food. Spoke to the managers, and they excused it by saying they were changing over to supper. I understand that, but still...people were having to wait around at all the stations for their food, even the pre-cut pizza slices. Each station only had *one* chef and that poor person was doing everything - prep-work, taking the orders, cooking, etc. There weren't enough people behind the counters. But there were plenty of people standing around, including the three managers who seemed clueless.
It was disappointing. We had never stayed at CSR before and wanted to try it out for our weekend trip. The grounds are gorgeous and the check-in went flawlessly, quick and simple. We liked the general room location and our room in 7B, the housekeeping was some of the best *anywhere* we have experienced on-property. Room was scrupulously clean.
We probably won't be back. We like fine dining but we also actually like food courts and Pepper Market to us wasn't the best of both worlds.
agnes!
I did love CSR but the PM needs work. And while I loved it, it's a HUGE resort with much walking. That is a bit of a downside when you're dog tired at the end of the day. While I look forward to going back I totally respect those who don't like it and understand they have a right to their point of view too 
