DipsyDoodles
Mouseketeer
- Joined
- Jun 4, 2009
- Messages
- 327
My DD is 12 turning 13 soon and she has gone through 2 pairs of Uggs already! She is just rough with her shoes and both pairs ripped and were ruined within a couple of months of her having them. With the first pair I thought it was just a fluke so I bought her another pair. When she ruined those I told her I will not buy her another pair. I just went to Famous Footwear, they are online too, and got a pair of Bear Paws for her for $50. I did have a 20% off coupon though. She loves them! I personally have real Uggs, 4 different kinds and I love them and live in them in the winter.
For anyone who has a problem with their Uggs, call the company (number on their website) they will replace or give you a credit towards a new pair because they shouldn't be ripping (just tell them that your 2 month old Uggs have a rip in them). You can also submit your request online and they will get back to you. I've had to do this twice over the past 10 years that I have owned Uggs and both times I was given a credit for a new pair. You will need to mail your Uggs to them so they can examine them. Obviously you need to purchase them from a reputable source since their are alot of fakes on Ebay, I wouldn't even attempt to return a pair purchased from Ebay because of this. They don't ask for a receipt or anything though but if you send a fake pair in they will know (even if you didn't).