Extremely Rude Guests

[chipsgirl1030]

I have to remember this when someone tells me "No English".

The only time I really got upset about rudeness was in the line for Soarin. We had been waiting about 30 minutes already. This man walks up talking on his cell phone acting like he is looking for someone up ahead. He stops in front of us, but to the side. Eventually his wife, son, and daughter join him. Obviously he pretended to look for someone and just jumped in line. I made a point to not let him in front of me. Later the daughter, probably 16 or older, tried to strike up a conversation with me and I just gave her short answers, "yes" or "no". What I wanted to tell her was, "I would love to discuss Hidden Mickey's with you, but I'm mad that you and your family just cut in this line!" I just had never seen a family do that, kids yes, Mom and Dad though.

The almost exact same thing happened to me in line for Soarin a couple of trips back. It was a group of young women working their way through saying they had friends further up. Then they stopped a few people ahead of me. It was so obvious they did not know the people they stopped behind (or ahead of). Everyone around was making comments on how rude they were, but they just laughed and joked among themselves. Obviously pleased about what they had done. I think the way the line starts out in Soarin just lends itself to this kind of problem.

 

[Anglefan]

You guys are a lot nicer than I am (but I am 25 with no children, so that's probably the difference). My belief is, if someone has such disregard for other people that they decide it's okay for them to cut in line, they deserve to be shown no respect. In the past when seeing people attempting to cut in line, I have actually made a very loud announcement to the line that people are trying to cut, specifically identifying them and demanding that people not let them in. If that doesn't work, I will continue to make an issue of it until the person is shamed into leaving the line. Usually once one person speaks up, other's in the line will as well, which makes it impossible for the people to continue to try it. Don't be shy. If you have young kids, I 100% understand not wanting to get involved in anything like that, but if not, you really should do something.

Realize that anyone who is cutting in line is a terrible human being. Every single one. Treat them as such.

 

[mmmbop]

In December, I went on TSM. I was behind a family of 5 or 6, and behind me was a family of 4. We had been in line 45 minutes, and we had let at least 5 parties "catch up" with their families ahead of the line.
A grandmother and a little boy were trying to come through. She said "excuse me, I have to find my daughter (the boy's mother). We are running late from XYZ attraction." The father of the family infront of me replied in Spanish. The gist of what he said was that they should have waited in line together. She went off on him about how if he doesn't speak English, he shouldn't be at WDW. He replied, "For your information, I do speak English." She kept trying to rip him a new one, and he kept his cool. He was saying how she can't come from another ride and expect to just skip the line. Then she changed her story to say that the little boy was in the bathroom. The man infront of me stood his ground and said, your family still should have waited. We made sure our kids (the youngest about the same age as the little boy) went to the bathroom before we got in line.

Somehow I got ahead of her, and so did the family behind me. All of us had a lovely chat, and the grandmother was still cursing behind us, just loud enough for us to hear.

 

[WDWtraveler27]

in kali river rapids some kids tried to cut in front of me but i didnt let them and i was giving them nasty looks

 

[Schmoodle]

I was at the MK with my DD (who was 4 at the time) and DS (who was 5). We were waiting to board the ferry back to the ticketing center. There couldn't have been more than 50 of us total waiting for the ferry, so there was plenty of room on the boat for all, and no need to rush to board, but as they opened the ramp, this guy began to push me from behind. He actually put his hand on my back and shoved. I was holding kids' hands on either side, and I guess as a result couldn't go fast enough for him. I turned around and told the guy he needed to stop shoving me and I was trying to keep pace with my kids, and he got very rude and belligerent and started yelling that I was moving too slowly. Another guy nearby with his family noticed what was happening and jumped in and told the rude guy to cut it out, which was very nice of him, but then they started yelling at each other, and once we got on the boat, some of the rude guys friends jumped into the fray. They were both big guys and I was afraid fists were going to start flying, so I grabbed my kids and headed up the stairs. .

 

[Alesia]

Mine has to do with line cutting, too, but with a twist.

We were in line to see Micky and Minnie in the Judge's Tent and a man who was quite a bit behind us started shouting across the room at a woman for cutting in line. He was really giving her the riot act, going on and on about how it isn't fair that she gets special privileges...blah, blah, blah.

The twist is that the guy was an idiot. That woman had been in line the entire time we were there. I still can't decide whether it was funny or pathetic.

 

[ScrapperBelle]

The worst we ever encountered was at the YC front desk. We had just arrived and were all excited to be checking in. We approach the desk and this lady cuts me off and starts yelling at the CM about the fact that she did not get a paper that morning.

The poor CM was smiling and apologizing, but she wouldn't have it. She was really abusive to him about how much money she had spent to stay there so she shouldn't have to come to the desk to ask about a paper. The CM just said to her, "No Ma'am. All you had to do was pick up the phone and let us know. Someone would have brought one right up to you." He went on to explain that they had only checked in the day before, so maybe their room was showing as vacant on the paper delivery list, etc., etc. He was being a lot nicer than I could have managed in that situation.

He offered her a paper and she screamed at him, "I come from an UPPER CLASS family! You may be used to passing off used papers (it was still folded) to the other riff raff you let stay here, but you WILL NOT do it to me!" I felt like yanking her hair out....I don't know how the CM managed to keep his cool, but he did it....kudos to him!!!
She finally huffed off and we were checked in. On the way to our room, we realize we are behind her in the hall. We noted her room # and for the next few days we put our paper on top of hers. So now she had 2. She probably complained about that too.

 

[Alesia]

We noted her room # and for the next few days we put our paper on top of hers. So now she had 2. She probably complained about that too.

 

[ScrapperBelle]

My kids also made up a song that went:
"We're a riff-raff family
From Riff Raff Lousyana
We got a paper we can't read
So we're leaving it to the high and mighty!"

Silly, but it was funny at the time. They wanted to sing it out loud when they passed by her room, but I wouldn't let them. It would have been rude to the other guests.

 

[doconeill]

The most egregious thing I witnessed that I can think of was sitting outside Splash Mountain FP entrance a few years ago. The ride had been shut down, but a crowd was waiting anticipating being let in shortly. As soon as the OK came in, people started stepping forward...when a family of at least 5 locked arms together and powered their way through everyone into the line, pushing everyone aside, only so that they'd stay together - because, you know you'll get hopelessly lost if you stopped and waited for the rest of your party.

At AK one time at one of the CS locations (Flame Tree I think), while I was waiting to make my order a woman ordered a drink and asked if they could just get some bread. The CM said that she could give them a roll, and the woman said that would be fine. She turned around, asked for a roll, and gave it to the woman, no charge. The woman then asked if she could have 8 of them, for free! The CM said that no, she couldn't, and the woman got all mad. There was a bit of a communication issue with the woman, and finally I had to say in simplified English that no, she could not have any more free rolls. She just looked at me funny for a second, but then left.

 

[Amanda_the_awesome]

During high school I worked parade audience control at MK near the castle on the TL side. There are several trees near the edge of the rose garden that guests that we nick-named "monkeys" would jump the fence and climb nightly. It was often my job to go fish them out of the trees. I have to admit that most guests would climb down and go back over the fence when asked. But...One night a man refused to get down and I told him that I would call security he did the whole.. I paid $10,000 to come here to see this parade (a cast member's favorite claim) and I explained to him that he was welcome to watch the parade in one of the parade viewing areas but it was not safe for him to be in the tree. I radioed security and while I was waiting for them he began cursing and spitting (yes spitting..) at me. When security finally got him down he looked at me and said "what's your name, I'm going to get you fired" when I replied Holly he grabbed my name tag and ripped it off my shirt. By this time a few of the other guests who had witnessed the whole event jumped over the fence at the guy and told him what I couldn't (being on the clock and all) and needless to say the man was escorted from the park. Definitely the rudest guest I ever encountered (and I met a lot more once I transferred to guest relations)!

Wow I'm sorry that had to happen to you. Some people just have no class.

 

[cinderella73]

On a late summer trip 6 or so years ago we were there when the kids from the other Americas were there... with the tour groups that have flags..
Anyway, they kept cutting in line, and finally I got tired of it. One would get in line, and at the last loop of the line (Peter Pan, I think, or Pooh?) a ton would get in line in front of us. They said they were "saving" the space for their friends. About the 3rd ride and time this happened my kids were not happy, I was not happy and I told the visitors in front of us that had saved spaces for a dozen or so friends that they could NOT do that. They said"No English"... Now I was fairly sure that group did speak some english. So I said'OH MY, look at that giant sprider on that girls back going into her hair!" or somesuch thing, She screamed, get it off. NO english my left behind cheek! Next time it happened I did the same kinda thing, only told my GF it was to bad the girl had "started" with the white shorts she almost was wearing...
They were NOT happy, but even more unhappy when I told the CM that over a dozen of them had line jumped just befor they loaded.
And yea, I did feel kinda like I was the ugly guest. But the lines that trip were very, very long. And I had 3 kids under 11 yo with me. I'm not proud of it but it worked...

Hahah Thats awesome! I have to remember that one next time I encounter a "non english" speaking rude person .

 

[cinderella73]

You guys are a lot nicer than I am (but I am 25 with no children, so that's probably the difference). My belief is, if someone has such disregard for other people that they decide it's okay for them to cut in line, they deserve to be shown no respect. In the past when seeing people attempting to cut in line, I have actually made a very loud announcement to the line that people are trying to cut, specifically identifying them and demanding that people not let them in. If that doesn't work, I will continue to make an issue of it until the person is shamed into leaving the line. Usually once one person speaks up, other's in the line will as well, which makes it impossible for the people to continue to try it. Don't be shy. If you have young kids, I 100% understand not wanting to get involved in anything like that, but if not, you really should do something.

Realize that anyone who is cutting in line is a terrible human being. Every single one. Treat them as such.

Ditto! I wish I could be better behaved! I really do.. But cutting all the little kids standing in line is not cool. Its just fires me up. I do the same thing. I announce "Line cutters here".. lol

Only one time did anyone ever persist anyway . It was 2 teenage boys and they just physically pushed their way through even if it knocked people into the bar.

Thats why I go in Sept now. I am not good about dealing with rude people at all.

 

[HMGar]

You guys are a lot nicer than I am (but I am 25 with no children, so that's probably the difference). My belief is, if someone has such disregard for other people that they decide it's okay for them to cut in line, they deserve to be shown no respect. In the past when seeing people attempting to cut in line, I have actually made a very loud announcement to the line that people are trying to cut, specifically identifying them and demanding that people not let them in. If that doesn't work, I will continue to make an issue of it until the person is shamed into leaving the line. Usually once one person speaks up, other's in the line will as well, which makes it impossible for the people to continue to try it. Don't be shy. If you have young kids, I 100% understand not wanting to get involved in anything like that, but if not, you really should do something.

Realize that anyone who is cutting in line is a terrible human being. Every single one. Treat them as such.[/QUOT

Good for you! If you did that while I were in line, I would be one that stood up for your cause. I have NO patience for line jumpers. Thank you.

 

[Tinker'n'Fun]

Our family has a few "sanity mechanisms" we use. When we encounter a bad situation we rate it by stating something to the effect of "wow, he/she is batting 100". In one very bad parade situation, my son loudly stated (okay I know bad manners), "wow that family over there is batting 1,000. The little boy next to us asked if he could play that he loved baseball.

Also, in the "No, English" situation, I am pleased to reply that together my children speak 4 different languages and that their phones can easily translate any others they do not speak... Funny thing, I say this in English and never once has anyone not understood me. Also, DD or DS will translate to DH and I and then they know they are busted!

 

[aubriee]

One of the rudest and strangest encounters I ever had with a guest was a few years ago as my mom and I were waitng for the Dinosaur Ride in AK. We had just left the preshow room and was going down the stairs toward the buggies. There was a young couple ahead of us, then two young ladies and a young man behind us. All of the sudden just as we reached the bottom of the stairs the young lady behind my mom started complaining about how rude I was and how I had stepped on the flip flop of the lady in front of me. I had not felt anything, so didn't realize it. I immediately apologized to the lady in front of me. She gave the lady behind me a very strange look and quickly said I hadn't. The lady behind us got really angry and started saying "yes, she did, you know she did". I asked the couple in front of us if they were with the other group. I thought maybe I had accidently split them up and that's why she was causing a scene. The couple said no, that they didn't know them. To calm the situation I said, "Well if I did step on her flip flop I apologize". The lady in front, said she did not know what the woman's problem was but I had not even touched her. The rude lady went off on both of us. The lady in front of me had finally had enough and said, "I think I'd know if she stepped on my shoe. She did not and if you don't leave us alone I'll call security". The rude lady huffed and even after the ride said she knew she saw what she saw.

 

[numberonenole]

I can't remember the whole story, but the gist of it was we were going into the park through the ticket lines and this group shoved their way in front of us and about knocked me down. Apparantly I told the lady "that's not very Disney of you!". This was my husband's first trip to Disney and he has laughed at that remark for 10 years now. That's his standard comeback now when something rude happens. He also likes to remind me that I told him that "you just don't get the magic" as I walked starry eyed through the Magic Kingdom...

 

[ShannonMB]

One of the rudest and strangest encounters I ever had with a guest was a few years ago as my mom and I were waitng for the Dinosaur Ride in AK. We had just left the preshow room and was going down the stairs toward the buggies. There was a young couple ahead of us, then two young ladies and a young man behind us. All of the sudden just as we reached the bottom of the stairs the young lady behind my mom started complaining about how rude I was and how I had stepped on the flip flop of the lady in front of me. I had not felt anything, so didn't realize it. I immediately apologized to the lady in front of me. She gave the lady behind me a very strange look and quickly said I hadn't. The lady behind us got really angry and started saying "yes, she did, you know she did". I asked the couple in front of us if they were with the other group. I thought maybe I had accidently split them up and that's why she was causing a scene. The couple said no, that they didn't know them. To calm the situation I said, "Well if I did step on her flip flop I apologize". The lady in front, said she did not know what the woman's problem was but I had not even touched her. The rude lady went off on both of us. The lady in front of me had finally had enough and said, "I think I'd know if she stepped on my shoe. She did not and if you don't leave us alone I'll call security". The rude lady huffed and even after the ride said she knew she saw what she saw.

Wow, that is just weird!! Sounds like she has some sort of mental problem?

 

[RabFlmom]

Wow I'm sorry that had to happen to you. Some people just have no class.

Definitely some rude guests out there. Knowing someone whose job it is to come in and handle the situations that occur, I hear all kinds of stories.

One example: Park is at capacity. CM has to turn around the cars waiting in line to get in. They use 2 or 3 of the last parking spots for the cars to make the u-turn and exit the parking lot. Dad with car load of kids uses every curse word there is at the cm because there are still parking spots- no explanation of why he can't park there seems to register. Rather than making the turn, he aims right for the CM on the bike directing the drivers to turn. Actually runs into the bike, nosing it in a threatening manner. BTW of course there is a deputy at each park to handle problem people like this. Family was banned.

But for every bad example of rudeness there is also a good guest story of the guests who help the CMS when another guest is at his rudest. Or guests who just happen to make the CMs day because they are just generally nice people.

Favorite story I heard about a lost boy. Dad comes up to the boy screaming and hollering about staying with him etc. The kid who had not been crying or upset starts crying. He looks at the little guy and then realizes this is his son. It isn't his fault. He is the parent and that he should have been doing his job of parenting better. The dad gets down on his knees and says to his son " I am sorry. You didn't do anything wrong, I did. I wasn't watching you as closely as I should and I lost you. It is my fault not yours. Want to go get some ice cream?"

 

[GovieMom]

The lady in front of me had finally had enough and said, "I think I'd know if she stepped on my shoe. She did not and if you don't leave us alone I'll call security". The rude lady huffed and even after the ride said she knew she saw what she saw.

Good Lord, just imagine the reaction if you'd have stepped on the rude lady's shoe!