Ever order anything from "Your Wdw Store"?

[SaraJayne]

Based on some of the recent comments, I did a small test. I semi-randomly selected five items on their site and then went (today) to DTD and looked for them. The first item was at Disney Days of Christmas and the remaining four items were at World of Disney. I selected items that would be fairly easy to find and did not look at the prices when making the selection.

For each I will give a brief description, the Disney price, the Your WDW Store price, and the percentage of the Disney Price that the Your WDW Store price is.

1. Glass Ball Ornament, $9.95, $26.95, 271%
2. 2011 Beach Towel, $12.95, $29.95, 231%
3. Flamingo Antenna Topper, $4.95, 49.95, 201%
4. Cheshire Cat Ears Hat, $16.95, $24.95, 147%
5. 2011 Matchbook Bus, $9.95, $16.95, 170%

Total for the five items, $54.75, $108,75, 199%

So their average selling price is just about double Disney's price.

And I considered that whoever is doing the buying probably has at least an AP, so they get either a 10% or 20% (with PAP) on most purchases as well as their markup.

It is a lot cheaper to buy from Disney Mail Order.

Shut up! Who is dumb enough to pay $50 for an antenna topper?

 

[Cheshire Figment]

Sorry, I had a typo in the number. Their price is $9.95. But the percentage and totals were correct.

 

[bronzebrunette78]

I have made a purchase from them once before.....and NEVER again! I bought 3 different pins that were all engraved.....they looked horrible! The engraving was sloppy and the pins weren't even pins! They came with an enclosed clothespin with little stickies. Total rip off! They also didn't even engrave one of them with the correct text that I had requested. To top it off, when I submitted my reviews of their products, they conveniently never appeared on their site. I made sure to write them in a purely factual manner and without any derogatory language....just a well-deserved negative review! 3 "pins" shipped for $60-- ridiculous!!!!!!

 

[LuvsDragonflies]

Stay far, far away.

You'd probably get better prices (and service) on ebay.

 

[Tigger1973]

************ is a shame. I ordered on 9/9/13 here it is 9/30 and its not here. I've checked into it and it supposedly was delivered ten days ago. I haven't received it. They are not helpful, and i will never shop from them again. I should have looked into them first. Am very unhappy!!!!

 

[GotLabradors]

They've got the new D&B HM bag listed for $450.00 if you're willing to go on a waiting list.

 

[EpicKevin]

My Sister asked me to check out the website for a "legitimacy" type point of view.

I took one look at the prices (never mind the web design) and thought...


erm....

No.

If for no other reason than... they make a point of "generously" giving away some park maps if you spend over a certain amount. WOW.

ByTheWay... I'm from the UK so I expect the "shipping fee" would be the price of a first class flight to the UK. ;-)

 

[davale4]

My daughter asked for a collection of dolls for X-mas which have been discontinued from the Disney Store. I have gone crazy looking for the original dolls she asked for. Amazon had them advertised and when they came in, they were the second edition. I sent them right back. Some one referred me to this particular store and I had a great experience with them. They cost me about $10 more per doll, but I was thrilled to get them. They came in earlier than expected and they were in fact the 1st edition. There was one doll that they were not able to get and they called me to see if I wanted the 2nd edition for that one. I said NO and the same day they gave me a credit for that one doll. I was pretty impressed by them.

After I ordered from them, I saw this thread and began to worry about it. I'm so glad that I didn't see this thread before, otherwise I would have been too afraid to order from this company. Glad that didn't happen. My daughter is going to be soooo happy.

 

[TinkerDust10]

I found that site maybe a year ago and as an avid Disney Shopper was tempted to purchase items from them....until I looked at the prices. I also read their FAQ's if you will and that alone made my decision very clear that I will never put my money in their hands. They don't seem customer friendly..at all!! They are extremely overpriced and the majority of the items they have you can get the same items from the Disney store for wayyy cheaper. I will never buy anything from them and I would advise anyone not to as well.

 

[canadiantransplant]

On February 2 I ordered some bandits for a gift for someone's upcoming trip and asked that they be delivered by Feb 14th (it was a posted 7 day shipping window). The item finally shipped on the 13th and didn't make it to NYC until the 18th. This means that I now have an item that was meant for someone before they left for their trip that is now essentially useless. The interesting thing is that they also raised the price on the bandits I ordered by $4 after mine shipped citing it was the last in stock (I got mine at the original price of $15.95).

I contacted the company expressing my disappointment and never heard a word back. In fact, the only time I heard from them was a single email with my shipping notification. I even posted my disappointment on their Facebook page and it was immediately removed.

Sadly, while they do seem to have some items that are on the rare side, I will not be using them again.

 

[DIXIECUP]

DON'T GO THERE! I ordered something from them before Christmas (thinking it was the WDS that I sometimes buy from). I got an Email confirmation on the order - then NOTHING. It never shipped. I tried to "track" the order on their website - NOTHING. I called several times - NO ANSWER. Finally, AFTER Christmas when I called again, there was a recording saying "they filled as many order as they could - sorry for the ones that didn't go out - and that they were spending time with family and would be back soon". OK - I get it, but really? A business? I finally posted something on their Facebook page, and wouldn't you know it, I GOT A RESPONSE. BUT IT WAS HATEFUL AND REALLY REDICULOUS. They continued to ARGUE with me about the fact that they want to spend time with family and would ship when they could. I was going to cancel the order but their POLICY IS IF YOU CANCEL YOU WILL BE CHARGED A 25% RESTOCKING FEE - EVEN IF IT HASN'T SHIPPED. After many messages back and forth on their Facebook chat, THEY cancelled the order without asking me. WOW. GOOD LUCK TO ANYONE DOING BUSINESS WITH THEM. By the way, it was supposed to be a Christmas Gift ! Sad way to do business.

 

[Bay Max]

DO NOT EVER EVER EVER order anything from yourwdwstore.net

My mother ordered a print of minnie mouse/slave leia for my daughter's room as a surprise for my little one and husband (who is the world's biggest star wars fan)! There was a very high markup 19 dollars more than the print costs at disney so she paid 49 for it! plus 15 for shipping. The item was shipped in a folded priority box with no protection surrounding it other than the box and nothing written on the box at all (ie do not bend do not fold fragile picture etc) It was folded on one side and crinkled on the other side ruining the matting and picture inside it.

We called to tell the store about this and they said to fill out an insurance form and a refund would be issued. Fine... insurance form was promptly filled out and faxed in the same day. No phone call was heard for two weeks so a follow up was placed from my mother and then by me. We were told they would get to it and a refund would be issued to watch our card. Fine... patiently waiting for a month later. ANOTHER call was placed on the weekend. it went to voicemail. message left with order number names and my phone number.

NO RETURN CALL.

another call placed during the week. went to voicemail. Another message left! STILL NO CALL!!!!!!!

finally got through today over two months after item was received. I was told they called my mothers phone multiple times. I said there were no messages left. They said that they do not leave messages it is up to a person to check caller id. I told them my mother does not have caller id so that was not possible. I was then insulted saying that the entire united states has caller id and should be able to check who called and that it is store policy no messages are to be left. MIND YOU the messages i left are with MY PHONE number!


NEEDLESS to say. no refund was issued they said they would replace the print if i sent it back to them with the original wrapping. which i still have 2 months later, and i would be responsible for shipping. so a 30 dollar print is now costing us 100 dollars


DO NOT I REPEAT DO NOT EVER DO BUSINESS WITH THESE PEOPLE! if you order anything fragile do not expect to receive it in good order.

and if something is wrong do not expect any type of solution.

when i spoke to them originally they said they had a line of insurance claims in front of me which means that this must happen all the time.

i will be reporting them to the better business bureau and will be trying to get a chargeback placed on my mother's credit card.

and the print we will have to buy again for 30 dollars at disneyland california ourselves. THANK YOU so much for ruining a present from a grandmother to her little granddaughter.

I hope this company gets what it deserves one day!

I agree they are shady. Customer service is terrible. Having a lot of problems with them.

 

[mikie1011]

no not yet i may get more starwars stuff on there but it does cost lots on that site

 

[Oswald&Ortensia4Ever]

I can't believe they have the nerve to charge a $10 upcharge on top of there inflated prices for t-shirts in XXL. Disney doesn't charge more for a larger size why should this store?

 

[buddderball]

I need to send baby gifts to two of my friends, and I've been looking to get the Disney Babies Plush Minnie Mouse and Mickey Mouse with Blanket. It's a theme park item, and the disney store website has been sold out. I found it at yourwdwstore.com, and was thinking of buying from them. Just wanted to see if anyone has heard of them, or bought from them.

Thanks!

Run like hell from them! ONLY BUY FTOM DISNEY DIRTECT!