It's a very sad tale, actually -- it haunts us still!
About 60 pts went bye-bye.
We had banked the pts forward when our dd was born. To be honest, we nearly lost all those pts, except we caught the banking deadline with one day to spare! (THings happen to your brain with that 3rd child, I declare!) A trip later that year (that should have consumed all the banked pts) was unexpectedly cut short by a day or two (hence leaving the extra already banked pts.) No biggie, we thought -- we'll use them to send MIL/FIL to the Plaza for their anniversary! But then 9/11 hit -- you couldn't get my MIL to move 100 ft past her own house, much less to NYC. So sister said she would use them for HHI. But then she bailed due to sudden conflicts with her dd's school schedules and some state softball tournaments or something. Now we were well inside 60 days expiry -- (actually less than 30 days). Concierge collection was no longer an option, and as this was in my pre-DIS days, renting just wasn't a part of our vocabulary (and that would be assuming we could have managed to find a renter for just 60 pts -- which we would have had to do the ressie for, since it was banked pts -- during what would have been near Memorial day timing!!) And we live a good 15 hr drive away. And the kids were in school. And we really need a 2br with our family, so that would have gotten us what -- oh, maybe 2 nights, if that? We'd have to borrow pts or pay cash for the rest! And no one in my family or dh's was able to go, even to HHI, if we had even been able to get in. And it seemed silly (at the time) to just "go somewhere" to use up pts. (Like saying, "Oh, I have $20 left on a gas card... I think I'll buy a car so I can use it!") So.... I confess... we did it .. gasp .. we let points EXPIRE!
I'm not proud. But I'm honest. And I'm also smarter. Now we are always borrowing ahead (so much so, we ended up adding on!) And you can bet yer bippie I know our banking deadlines (should I ever NEED such a thing!) by HEART!
What I wouldn't give for those 60 pts right now.....sigh.