Ever gotten a complimentary upgrade to concierge?

[Jennasis]

Anyone? I know it happened to my family once on a business trip (it was a convention) at the Ritz Carlton. Has it ever happened at Disney? What was the reason they upgraded you?

 

[disgal1]

We just got back. We were upgraded to a balcony room with lake view at the Swan, then while he was checking us in ( our room took a long time to get ready) they gave us concierge privileges. (put a CL on our room key) it was great!!!!

We used lots of smiles and were very understanding about our room being so late.

 

[BESUNNYSIDEUP]

What do you get with concierge privileges? and what is a CL on our room key?
Sorry for asking but I didn't know....

 

[MAGICinMYHEART]

Yep, I was upgraded to 7th floor at Wilderness Lodge. Why

 

[Tigger_Magic]

We were upgraded to concierge once at the BC... never figured out why because we booked a standard view non-concierge room. It was a great surprise!

Besunnysideup, concierge usually has a lounge with food and beverages for breakfast, lunch, afternoon snacks, dinner, after dinner dessert (depending on the resort). It's not intended as a meal replacement -- usually it's finger foods. There are dedicated staff that can help with ADRs, shows, tickets, etc. Turn down service is included each evening. It's an extra level of Disney magic and pampering.

Sometimes, like in Disgal1's case, the resort (concierge is available only at deluxe resorts) will code the room key to allow access to the concierge floor at the resort. Usually you have to slide your room key into a reader on the elevator and then press the button for the concierge floor (otherwise, it won't work).

 

[KerryCM]

In 2003 for my annual girls only trip there were 7 of us staying at the BC. All I requested were connecting rooms and if not at least near each other on the same floor. When we were checking, the CM said you ahve been moved to the CL!!!! It was quite a sight to see 7 grown women wearing Minnie Ears high fiving in the lobby. The bad thing was we wre spoiled by it and now only stay on the CL. BWI has become our favorite place to stay now.

 

[TammiMcMan]

I've seen a number of posts where this has happened to other DIS'ers. Probably not the most common upgrade, but it does happen. Most found out about it when they checked in. No reason given, just a little Disney magic.

 

[Stimpy]

Happened to us at the YC in 1999. We had a Garden view room reserved. Our only request was that it be close to the lobby since I was pregnant at the time. This was supposed to be a nice relaxing vacation for just DH and I before our first baby came. We had one of the furthest rooms away from the lobby, which wasn't a big deal. The problem was that it was also overlooking the bus depot and the fumes were making me sick and with the noise from the buses I couldn't sleep. There was something else wrong with the interior of the room but I can't remember now what it was. (Could've been that it wasn't cleaned very well)
We went to the desk and asked nicely if we could change rooms and explained our problems. We weren't asking for special treatment or anything like that. We were expecting just another regular room but they upgraded us to Concierge. It was great!

 

[minster22]

Our 2004 18 day trip started out at the GF and then over to the BWI for the last 10 days. We just love the BW so we thought we'll start at the GF and end at the BW just in case we aren't thrilled with the GF. Well we loved our stay there and when I went over to the BW to check in I was having some remorse about leaving the gorgegous GF lagoon view room. At checkin I asked ever so timidly about having an Illuminations view from our standard BWI room. The front desk manager stepped in and asked if I would mind staying in a Garden suite with concierge priviledges!!! I never would have expected to be upgraded for a 10 night stay!!! I was delirious with joy over our incredible luck!! Our stay was just incredible, more than full of Disney Magic!!

 

[Daryl]

My 1st stay at the the GF was on a day that I had booked a last minute job. the rest of my party went down to orlando ahead of me. When I arrived at midnight I discovered we had been upgraded to the main building concierge!!!

 

[amy1976]

We went to GF in September 2000 for our honeymoon. We were booked in a regular room and when we checked in they upgraded us to concierge. It was a nice surprise on our honeymoon.

 

[kat3668]

Just got back from a stay at the BC and we were upgraded to the concierge floor....
You had to have a special card to even access the floor!!
It was so cool...
My friend who has an annual pass and has been to Disney like a hundred times never got upgraded before...
This was my first time staying on site and it was the only way to go!
We saved so much $$$$ on breakfast ans sodas it was amazing!!!!

Someone told me that they may upgrade you depending on how much money you spent on the trip/ package ....
But not sure about that

 

[Deweysgirl]

We also have been to Disney like a 100 times and never upgraded. We just returned from the Swan where we received a complimentary uprade to a Junior Suite on concierge level with CL priviledges.
Never upgraded once though in all those trips to a Disney owned hotel. Go figure!

 

[Pea-n-Me]

We were upgraded to a Lagoon View Concierge room at the Poly when they moved us out of the Contemporary Tower room we'd booked many months in advance due to the Shades of Green renovation. To think I was angry about it at first.

 

[HIHO...HIHO]

Yes...we were upgraded to concierge at WL this past May! LOVED every minute of it and we do not know why we were chosen. Maybe because we have never been to WDW before???

 

[DW mouser]

Never at Disney even after 5 times, but the first time we stayed at HRH, got the upgrade to concierge!! It was great!!! It does spoil you. Had to tell everyone we could not afford it on our Disney trip!!!

 

[Pea-n-Me]

Yes...we were upgraded to concierge at WL this past May! LOVED every minute of it and we do not know why we were chosen. Maybe because we have never been to WDW before???

Man, you really got spoiled!!

 

[rascalmom]

We were upgraded from a standard view room to WL Concierge during our March trip. We were so surprised! Our plane was late landing in Orlando & by the time we got to the hotel it was after 2:00 a.m. The clerk & I were joking around about my waking him up to check us in - next thing I know he says they are out of non-smoking bunk bed rooms (sigh - oh well), but then he says "I'll just have to move you to Concierge." We were thrilled. Guess it pays to check in late!

 

[jjohnson]

Well unless someone cancels, I am not getting an upgrade at Polynesian when we go. Concierge is completely booked!

 

[DisneyFan09]

Yes we were!! 10/03 booked garden view that I only paid $191 for, made no requests and checked in after 6:00 pm. It was right after they reopened the Hawaii building and I suppose they had plenty of room there. The cm checking us in left the counter and was gone for a long time but then came back and told me our room was in the Hawaii building. I must have said "No way" a hundred times, our interaction was very funny for that few minutes. It was wonderful but there is no way we could ever afford to pay for it.