We had a pretty good experience with National at the CCC. We called ahead for a pick up at ASSp, and when we got to the CCC the driver said, just go get the keys from the manager at the office to the right of the door. You are an Emerald Club Member and all your info is already in the computer, and your documents are ready. No additional wait. WE rented a mid-size and received a standard.. This was probably an exception.
Next week we pick up on Wednesday and I only rented a compact, so I expect to go to the counter.