Email about exceptional service?

[AlohaPolynesian]

Does anyone have the e-mail address for where I can send an e-mail about a great experience at a Disney restaurant? Thanks!

 

[PJHuntleyCO]

Haven't seen any email addresses, we use the listed addresses from All Ears -
http://allears.net/pl/contact.htm
I sent an snail mail about our exceptional service.
As I understand it, the letter goes on a Employee Board as well as in their employee records.
When we sent ours, we received a phone call from the office of President, asking to provide our details again. (Guess they like to confirm the details). They Thanked us for letting them know about our exceptional service and wished me a magical day.

 

[shellybaxter]

Please share about your excellant service. We don't hear enough about the good stuff

 

[AlohaPolynesian]

Thanks for the address!

Ohana has always been my favorite restaurant, but my last visit was even more wonderful. I am usually with family or a group of friends and am the only vegetarian. I can still eat plenty of what they bring out, but I have gotten a vegetarian entree of rice with stirfry tofu and veggies a few times when I ask for it. However, on my most recent visit I went with just one other friend who also happens to be a vegetarian. When we told our server, she immediately brought out Chef TJ who asked us more about what we could and couldn't eat. Not only did he personally bring out and explain everything he served us (including some of the regulars), but he came back a few minutes later to check up on how we liked everything.

It was a great experience I will never forget. Usually I feel out of place when I have to order the vegetarian item or ask for another option. My servers sometimes make me feel like it is a hassle or inconvenience, and even sometimes look at me strange. Chef TJ said many times how cool it was that he thought we didn't eat meat and how there are so many options for us even though we are vegetarians! He is awesome and I know many others have had good experiences with him as well.