EBAYERS Watch out!!!!

[Microcell]

I almost fell for a scam hook line and sinker!! I got an Email that said the following:

Hello eBay User, place or change your account information on file



eBay needs a correct information from you.

eBay requires correct credit card information in full each month on accounts with balances of $1.00 or greater and if your account becomes past due. We are unable to verify or authenticate your credit/debit card information on file with us. You have been pre-indefinitely suspended from eBay because credit cards information incorrect (credit card number, pin, expdate or cvv2 code). If you feel you have been suspended in error or want to appeal this decision by providing additional information, we offer you the ability to place or change the information you submit to us.
Important: In order to continue buying and selling, you must have a valid account information on file at eBay. Please update information in your eBay account now by click here and entering the new information yourself in your account. Or click to this link below :

http://signin.ebay.com/aw-cgi/eBayIASPI.dll?PlaceCCInfo&&UserId=ge4mDtry3sy2328XZe

Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us. Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.

An email regarding this was sent to you at blah blah e-mail address (mine)
Regards,

eBay SafeHarbor Team



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Looks like an e-mail from Ebay so I click on the link and it asks me to sign in to Ebay (while going through with DH when he FREAKED out later he pointed out the address on the sign in screen started out different than www.ebay.com it was some .org!!!!!!!) I mailed to spoof@ebay.com and they said it was a fraud!

Then they asked for my bank card # and ATM pin and I typed it in before realizing that something was up. I did back out so the bank and Ebay tell me they probably didn't get anything, but I changed my sign in at EBAY to be safe. You are all probably too smart to fall for this, but I thought I was too!

 

[mom2alix]

Best tip for e-mails like this is to always close the e-mail, open a new browser window and type in the address for the fincial institution, eBay, whoever supposedly sent you the e-mail. Never click on the link. Glad your DH caught this in time!

 

[LisaZoe]

mom2alix is definitely right. If you have more than a basic email tool, another thing you can do is to put your cursor over the link in the email and leave it for a moment. You should then have a "pop-up" or similar thing show the URL of that link. Often in these email scams, the URL typed in the email isn't the URL you actually go to when you click it. As an example, the email might show this:

www.ebay.com/signin/verification.cgi

but you actually are taken to:

www.scam.com/fraud/wewantyourmoney.cgi

If the URL shown is different than what's in the email, I would question the email's authenticity before I did anything else. I think most online companies that use credit card or other sensitive personal information are aware of these scams and won't ask for your information via an email link. Instead they'll tell you to go to their website and log in for more information.

 

[disneychrista]

If you are every concerned about your ebay (or paypal) account, go direct to the site DO NOT click on a email link.

 

[maggiew]

I got that same email and it looked SO REAL! That's the part that is scary. But I have read a lot on this board about scams, so I just forwarded it to eBay first and waited to see what they said.

Maggie

 

[vjc715]

Hi all -

We are powersellers on ebay...and we get those emails 3-4x a DAY!

NEVER EVER EVER EVER answer any of those emails from EBAY or PAYPAL.
They are a scam to hijack all your accounts...including your banking information.

Some of them have been really creative and look like the real deal. If you have any questions about your account, log into that specific webpage.

Also...ebay and paypal have a very informative info on their website about scam emails!

 

[Robinrs]

I get them all the time, too. What bugs me is that there are new people on eBay everyday who fall for them and they know it.

 

[ceecee]

I get them a lot as well. We got two last week. One looked really real!! A lot of times the english it so bad and the wording is wrong and they are obviously fakes.

 

[ladydancer]

I have gotten them about my ebay and paypal account. I have forwarded them to paypal.

I will never respond to an email. I close out and go directly to my account to give information.

Same thing with a phone scam. I never answer "yes" to any question over the phone. If you so much as say the word "yes" to anything...THEY GOT CHA. When asked if this is Jane Doe I answer "speaking" If they want to discuss anything on the phone I tell them to "mail" me the information. I do not discuss anything over the phone. I have gotten phone scammed too many times.

 

[Kitster]

Neither eBay nor Paypal will EVER ask for personal information via an email link. If you receive an email of this kind, immediately forward the entire message to the following email address:

eBay Scam email - forward email message to spoof@ebay.com
Paypal scam email - forward email mesage to spoof@paypal.com

Both of these businesses have people on their staff who will track down, and hopefully prosecute, the originators of scam emails.

Just remember that eBay and Paypal will NEVER ask for personal information via email...... not never ever.

 

[SueM in MN]

Also, even if you are curious to see where it goes, never click on a link in one of those emails.
When I reported one of them to ebay, the information I got back indicated that a lot of those emails not only ask for information, but if you click on one of the links it can load something called a "Keystroke virus". Those viruses attempt to gather information about your passwords, etc. and send them back to the spoofer. So, even if you don't enter any information into the spoof website, you still might be giving them information.

 

[RachaelAitken]

Hi,
Just wanted to say a big thankyou to the original poster for sharing this warning. Had i not read it i'm sure i would have fallen for it as new to Ebay. These boards are great for all things Disney as well as the rest of life!!

 

[sorchamac]

Originally posted by LisaZoe
mom2alix is definitely right. If you have more than a basic email tool, another thing you can do is to put your cursor over the link in the email and leave it for a moment. You should then have a "pop-up" or similar thing show the URL of that link. Often in these email scams, the URL typed in the email isn't the URL you actually go to when you click it. As an example, the email might show this:

www.ebay.com/signin/verification.cgi

but you actually are taken to:

www.scam.com/fraud/wewantyourmoney.cgi

If the URL shown is different than what's in the email, I would question the email's authenticity before I did anything else.

This is the best information. In Eudora the real address shows up in the lower bar on the bottom of the screen. But, if there is a problem you will be notified when you log into your ebay or paypal account.

Yes, they do look really authentic.

 

[mikess]

The good thing about these type of scams is that the government is finally doing something about them. They arrest over 50 people last month for this scam, which is called "phishing". I hope they do more, because it seems to be growing again.

I think the government has also set up a place where you can e-mail a copy of the scam, like spoof@ebay.com, but I'm not sure.

 

[crisi]

Amazon, Wal-Mart, BestBuy, etc. also don't ask for this information this way. NEVER EVER EVER give it out. If you think it might be legit, call the 800 number on the real website (the one you type into your browser) and ask.

 

[Missy1961]

I get ebay & Paypal fake emails at LEAST once a day. Drives me nuts. A recent one looked like one of the "question from a member" emails.

And I got them from banks that I have never dealt with. Those are usually easy to tell they are fakes since the grammar & spelling is horrible. The other day, I got one from a bank claiming that they were just trying to verify a purchase I made with my debit card for $4000! It was from a bank I never heard of, so I deleted it, but I could any imagine the panic a customer of that bank would feel.

 

[thelittlemermaid]

I downloaded Ebay's toolbar that is on the top of my screen cause of emails like these.

If I go to Ebay's "real" website the Ebay name will light up in green to let me know that it is their site. That same thing happens when I go to to PayPal's site, it will light up Ebay's name in green. **ADDED** The Ebay name doesn't light up in green, where it says "Account Guard" lights up in green. Sorry!!! I just went to Ebay and that's what lights up, not their name.

When I get emails like this I do click on the link and that's when the toolbar takes over. About 3 days ago I got another one of these emails, clicked on the link, looked just like the sign in page to get into my account. The Ebay toolbar, lite up red and said "Possiable Scam website" or "Possiable spoof website". Right from that toolbar I can report that site to Ebay.

I am so happy that I downloaded it cause of my DH. He doesn't really pay attention to things like this, but does know if he goes to Ebay and/or PayPal it doesn't light up green, not to give any info out.

I must add that I have a firewall on my computer and antivirus software also. Like one poster posted, that you can get a virus and/or give them info if you click on the link. If you don't have any of this software, don't click the link.


If you like to get this toolbar. Go to Ebay's website, at the top by site map, go to the Help page, click on Security Center. the place to download the toolbar can be found on the right side.

 

[my3kids]

When copying and pasting scam information, I think everyone should eliminate the bad link just to keep someone here from inadvertantly clicking on it.

 

[mamalle]

I had to go back thru my email since I deleted so much after the hurricane- this was in mine and this is all the subject said but there was nothing in the email. I thoguht it was wierd.



Account Investigation Important Notice

the email was from some investigation at ebay.com