I used Memories by Betsy to send a surprise welcome basket to friends that traveled with us in September. Basically you can tell her about how much you want to spend, what you would like to include, and she takes care of the rest. I included ears with the names etched in.
The whole experience with Betsy was wonderful. She was great in communicating everything with me and even sent a picture of the completed basket to make sure I liked it before I paid her. We had checked in early and our rooms were not ready yet, so they were given the basket at check-in. Otherwise, I think that if your room is ready they might put it in there for you. I would say double check this with the hotel just to be on the safe side.
All in all, I had a great experience with her and would highly recommend using her.