I think the lobby is lovely, the terrace rooms (i.e. the public pocket garden rooms) are fantastic. The view from the fifth floor terrace during the fireworks is one of the best on property. I was pleasantly surprised by Wailulu. The freestyle machines are great. And the gym is one of the best on property. But the rooms are smaller and less themed than the longhouses. They feel a little generic--like VDH. The view on the backside of the tower is pretty bleak--worse than Pago. And the lack of any permanent front desk is an issue. Oh, and the
point chart is pretty bad. Since December, I've spent a total of eight nights in Tower rooms (and I'm sure some here have spent more time there than me, but I've spent a reasonable chunk of time there to sort out my thoughts about the Tower.) I just haven't fallen for them. I have an upcoming trip in Aug--it is in a longhouse room (ideally in Tokelau), even though the tower had availability. They have more of a resort vibe, are better decorated, and all have reasonable views. Being in the longhouses makes me feel more like I'm on Disney property. I understand others have different criteria. But for me, my two top resorts are Poly (the areas of the longhouses, ceremonial house, Lava Pool, and the Oasis Pool) and WL (preferably CCV over BRV). I think the overall atmospheric theming at both of these is among the best on property. But the tower isn't up to the same immersive standards as the older part of the resort.