DVC Quality Assurance Dept

HNElle

Earning My Ears
Joined
Feb 21, 2021
Hi! Is anyone else struggling to reach someone in this department? I’m calling the number that was given to us (1-800-782-6767) and although we’ve been calling today during their business hours, it keeps saying they’re unavailable. Is this typical? I’m not sure if I should keep trying for another day or so or just tell my guide. We need their remote notarization service. Even if we get it notarized ourselves, we would still need to reach someone at this # to get the FedEx label.
 

kes601

Mouseketeer
Joined
Oct 29, 2018
Hi! Is anyone else struggling to reach someone in this department? I’m calling the number that was given to us (1-800-782-6767) and although we’ve been calling today during their business hours, it keeps saying they’re unavailable. Is this typical? I’m not sure if I should keep trying for another day or so or just tell my guide. We need their remote notarization service. Even if we get it notarized ourselves, we would still need to reach someone at this # to get the FedEx label.
Although it has been about 5 weeks since we called to arrange our payments with QA, I got right through. I called right at 9 when they opened.
 

IceSkatingPrincess

Forever mourning the loss of SpectroMagic
Joined
Sep 14, 2013
Leave a message with the information they ask you to include on the recording. They called me back within an hour this afternoon.
 

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