DVC Phone Busy

[juliehry]

I have been calling DVC all day @ 1-800-******** and it has been ringing bus. ANyone have an alternate number?

 

[Chuck S]

Didn't they start booking a new special cruise this morning? Maybe that is the reason for the busy signal.

There is another non-toll free number for MS, but I think it may connect to the same queue. Try 407-566-3800

 

[CRSNDSNY]

That's busy, too.

 

[JaneDE]

I have been calling both numbers since this morning and still get on the busy signal. There must be something wrong with their phone lines.

 

[caven553]

Med cruises opened for booking this morning so expect it to be nuts all day. Wait times for the cruise line are over 2 hours and the CMs from DVC have been on hold with them for over an hour and a half in some cases people have said.

 

[disneymagic316]

We've been on hold since just before 11AM and we're still holding to book a Med cruise. We have 2 of us on phones and neither has gotten through yet.

 

[CRSNDSNY]

YIKES!
Good luck Wendy!

 

[TLinden16]

Wow. That explains a lot. I got through once today, and thought I hit the speaker button on the phone, and hung up by mistake. Guess I'll wait until things slow down to call back since I don't have an urgent need to reach them.

 

[Slakk]

I spoke with my guide today and was told due to the cruise the wait is over 1.5 hours to speak to any MS.

 

[La2kw]

I spoke with my guide today and was told due to the cruise the wait is over 1.5 hours to speak to any MS.

Yikes! I must have gotten lucky then, I spoke with MS right away going through the automated menu. It did take me about 45 minutes of redialing to finally get something other than a busy signal. I got through twice, and the first time I was disconnected.

 

[Mickey'sApprentice]

No wonder it took me from 8AM-1 PM Central to get through today. I thought people were trying to get their March ressies in this week.