DVC page-Technical problems more frequent?

[kmorlock]

I was at the last split second of hitting the confirm button to modify our reservation when the system went down and the Dwarves popped up. Anyone have this problem? Even worse is MS was closed so I’m outta luck I guess.

 

[JenboJambo]

Major problems with the site when using my phone but not on a desktop.
I had the dwarves pop up twice in the past two weeks when I was stalking the RAT for Dec 30th and 31st....
So maybe try desktop if issues on mobile device? Hope that helps/works.

 

[KAT4DISNEY]

Yes. Just try again.

 

[stuartsong]

I feel like it's happening more often as they "upgrade" their system.

 

[pangyal]

I was at the last split second of hitting the confirm button to modify our reservation when the system went down and the Dwarves popped up. Anyone have this problem? Even worse is MS was closed so I’m outta luck I guess.

You're not alone. I had this same problem a few weeks ago, both when booking and when modifying. The booking was annoying because it meant the room vanished (I kept refreshing the search until it popped back up, coming off hold). I have gotten this error both on Chrome and on Safari. Just try again. At least with the modification, you won't lose your reservation, it will just stay as you originally had it.

 

[The Jackal]

I feel like it's happening more often as they "upgrade" their system.

I thought upgrading was supposed to fix problems, not create more? Guess they should test out the software before they install it to see if it works and can do everything they need it to do.

 

[drusba]

The historical progression of updates of the DVC site has been the following: DVC does a significant update; major problems appear; slowly over a long period time, those major problems are fixed one by one; after a long period of time, the last major problem is finally fixed; immediately thereafter, DVC does another significant update and starts the same process again.

 

[DougEMG]

I was at the last split second of hitting the confirm button to modify our reservation when the system went down and the Dwarves popped up. Anyone have this problem? Even worse is MS was closed so I’m outta luck I guess.

I've had the same problem. Luckily going back and then resubmitting worked. It is totally annoying just how often the web site has problem.

 

[CarolMN]

It is annoying and frustrating, for sure. It's still better than having to Call MS to make reservations, often with long hold times to get through. I do not remember those days with any fondness at all.

 

[KAT4DISNEY]

So, things are behing worked on now? I first got a message that the account system was down and couldn't sign in. Now I'm signed in but have no points.

 

[DisneyPiPhi]

I have better luck with every Disney website (WDW, DLR, DCL, and DVC) using Chrome Incognito.

 

[4fordisneyworld]

I have had this happen multiply times, but more recently I was at the stage where I just agreed to borrow points and then confirm our reservation. The system borrows my points and then the room never books. Very frustrating for sure.

 

[KAT4DISNEY]

I just called in to do what I wanted to do today. The CM said the system has "been very challenging today". For awhile I was missing 1 of our memberships. Then just getting the page flickering at me. Now I'm back to having no points and no reservations showing. I'd kind of like to verify what I asked them to do but I guess that'll have to wait.

Really pitiful.

 

[js]

This happened to me ALL DAY today with Chrome. I was on ALL day stalking and constantly had to restart since the 7 Dwarfs kept appearing! So frustrating and even worse, Kat, that you were in the middle of finalizing a ressie.

Lets all hope tomorrow is better.

 

[Donna M]

When I try to access the member page to sign in, it keeps appearing a disappearing. I changed to an incognito window as was previously mentioned, and was able to complete what I needed to. The new sight looks nice.

 

[js]

I've been on Chrome all day refreshing and it is working fine today. Yesterday was awful!

DonnaM, when I am on Firefox, it keeps refreshing automatically I can't even use Firefox but maybe if I did incognito, it would work. So frustrating and just shouldn't be with a company so large.

 

[kristenrice]

I can't even sign on...just stuck looking at the pretty balloons telling me to "hold on". I tried incognito mode in two different browsers and got the same result. I don't need to do anything urgent, but it is still very frustrating.

 

[Minniemoo15]

I’ve been trying to modify a reservation since last evening and I can get all the way to the final confirmation page and then get the seven dwarves. Frustrating.

 

[Darklord77]

I can't even sign on...just stuck looking at the pretty balloons telling me to "hold on". I tried incognito mode in two different browsers and got the same result. I don't need to do anything urgent, but it is still very frustrating.

Same

 

[Chumpieboy]

I can't even sign on...just stuck looking at the pretty balloons telling me to "hold on". I tried incognito mode in two different browsers and got the same result. I don't need to do anything urgent, but it is still very frustrating.

By chance do you have any ad blockers on your system or something like a pihole on your network?

We had the same issue and looking at the pihole logs, it showed the DVC login site was trying to connect to like 4-5 different trackers and it looped after connecting to them. Disabled pihole for 15 seconds and was able to get the login page to stay visible.