We haven't received ours either. We have two OKW contracts and one HH contract and I didn't get a planner last year either. Can anyone remember the last time they got a member newsletter by email? I haven't received one since June or July. I emailed them about it, and about not having received a planner last year, and they told me to check and make sure they had the correct email and regular mail address. I did and everything was correct...but still no emails and no planner. It's very frustrating!
By the way, are any of you planning on doing the Member Cruise next year? We still haven't decided and time is running out...it's almost Dec. 3rd!!!