Dream 9/14/15: Semi-live report from a DCL skeptic - Pics added 9/27

perditax

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Backstory: cruise newbie aside from my NCL Getaway trip this past June. I have a TR for that here. Traveling with boyfriend. We are both semi-introverted tech workers with no kids. I booked this cruise a long while back, before I did more research on cruising in general and determined that we’d probably be better off with a more ‘adult’ line like Celebrity. That said, we were (and are) determined to make the best of it. It’s day two as I retroactively add this intro, and we are having a nice time.

Day One OMG.

Not quite sure how I’m going to structure this. In theory this is a “DCL For Skeptics” TR, but it’s hard not to throw in some NCL comparisons. Maybe I’ll just get those out of the way first and that’ll help? You can skip the following section if you don’t care.

BEGIN NCL COMPARISON

Here’s where the Norwegian Getaway beats Disney (so far):

—Bigger TVs in the rooms. That may be an aberration. The TV in my Cat V (concierge) is tinier than than the TV was in my 99sf studio room on the Getaway. That just seems weird. But I think other categories have bigger TVs, and the Cat Vs just got the short end.

—Better sanitizing. Also seems weird. DCL has a very good CDC/noro record. That said, NCL has WAY more hand sanitizing stations, and way more people encouraging you to wash/sanitize your hands (at every buffet entrance, for example), as well as sink stations at the main buffet entrance.

—Better elevators. Getaway seems to have twice as many elevators and each elevator cab is (not exaggerating) about 3-4 x as large.

—Better flow. Most of the Getaway ‘public’ decks have good flow-through without being broken up so often by inside/outside and random hallways or blockages. Need to run from forward to aft? Take a very fast elevator to decks 6/7/8 and you have a pretty straight shot. On Dream, things are much less straightforward, or so it seems to me.

—Better prime rib. Had the prime rib tonight at EG, and it was what I had been expecting on NCL: tough, preservative-laden, giving the impression of having been cooked before it was ever on board and then re-heated in individual servings. Getaway’s prime rib (at O’Sheehan’s, complimentary) was fresher-seeming, beefier, and more like something you would get at Outback. I could believe it had been cooked and carved on board.

—Better nightlife. Won’t come as a shock to anyone, so won’t belabor the point.

—Muster drill: better organized, no choke points to speak of, funnier. More later.


END NCL COMPARISON … FOR NOW

Day one chronological! Very long day. Expect a lot of text.

We stayed at the Holiday Inn Express. I know other hotels are more popular, but we didn’t need to park a car long term and I wanted to be near Publix. This turned out to be silly, because Publix closes at 9pm on Sundays. We did stop by in the morning for a few last minute needs. After some GPS hilarity, we found the place to drop off our National rental. It was a zoo, and I quickly realized that I wouldn’t be getting a shuttle from them to the port anytime soon, and I loaded up my shiny new Uber app and we uber’d for the first time. $30 free credit, and “Mike” showed up in his Chevy … Tahoe? something, in literally three minutes, just as the National guy rescued me from the line when he realized I was returning, not picking up. Mike tossed our bags into the back of his SUV, on top of a bulk bag of dog food (hey, whatever), and talked to us about what it’s like to be an Uber driver in Orlando and the port. (Good days: six ships in port.) He was very pleasant. We tipped him a lot since the ride was technically free. Dropped us right at the line to the terminal, it was probably just about 10:25. Line moved fast, initial check in point (passport and ID, I think tell them your room number), then real security/xray, moved more slowly because lots of toddlers (more on toddlers later), then concierge check in (super fast), then we were deposited in the circular concierge playpen. (It really is a circle.) I think by now it was about 11, and we didn’t wait long for boarding time. Because we were near the special concierge door, and because we opted to skip the boarding photo, we were among the first on board. Go us! We were perhaps the third or fourth table seated in concierge. I had a glass of champagne; BF had an espresso; a guest services gentleman who was helping out concierge went over our options and itinerary, and that was when I found out we could schedule our debark time to be escorted past the line, and we didn’t even need to do express walk-off/wrangle our luggage. We picked 7:20am. (Early flight.) And then our room was ready.

All the above pretty much ran like clockwork. However, BF was beginning to get that glazed look in his eyes. This was the point of near-catatonia I hit right about the same time on my first cruise. So I gently herded him to EG for the small, sedate buffet lunch. Lamb chops: tasty. chicken salad: tasty, sweet. Peel and eat shrimp: good, but too much work. Mozzarella sandwich: good. Hmm, I should admit at this point that I was a little buzzed and everything tasted good. Also some prosciutto wrapped salmon. Didn’t sound like it should work, but it did. Desserts were meh. Back to the room. I deposited BF so he could chill out. I went back to concierge: scored a mimosa. Scored two very nice desserts: a chocolate mousse parfait, and some kind of chocolate covered cookie on a stick. Back to room. BF still catatonic. Told him I was going to go walk around and scope some things out. Ran through Cabanas. Looked decent, not much different from EG, except the pizza station and perhaps some asian stations? And mac and cheese. Then I noticed that no one was in the quiet cove pool, really.

Back to room—BF was napping. This was for the best. Grabbed swimsuit, sunglasses, headed to pool. I love the deep part of the adult pool. I had it to myself for about an hour (once or twice people got in, decided it was too cold, got out. suckers). However “Quiet Cove” is a misnomer. At least on day one, it is a veritable thoroughfare. Kids, some screaming, families, just a constant stream in all directions. I floated, hung on the ladders like a sea monkey, let the cool mist from the misty thing coat my hair with mist. Really was there for an hour. Relaxing, even as I watched the crowds ebb and flow. Finally had to get out for muster. Dried off and changed. Muster in the Walt Disney Theater.

We shall refer to this as the “Cluster Drill”. This seems to be a toddler-heavy sailing. Many of them were very, very unhappy and made it known. It was hard to hear the instructions. I solemnly turned to BF and told him we had to do this each day. He pointed out that the gangways were still up and he could still leave the boat. The worst part, though, was when it ended. This is where Getaway’s heavy-duty elevator system shines. On Dream, we were fed right into the worst kind of bottleneck after the drill. Really, nowhere to go, no way to escape. We ended up walking up eight flights of stairs. That was literally the easiest thing to do, and lots of people were doing it. Ugh.

Back to the room. We decided to run a quick load of laundry. I won’t go into detail on the reasons, but between the two of us we can easily generate about half a load of laundry in 24 hours of travel. It’s a thing. I had planned for it, so it was fine. One thing I said was that I didn’t want to be in the laundry room when the ship started sailaway. So that was where we were when the ship started sailaway. We rushed back to our verandah, waved at lots of people all along the route out, watched the Sheriff (?) boat escorting us, checked out Enchantment of the Seas as we passed her (didn’t seem to be many people aboard), saw fishing boats, parasailers, birds, pier fishers, whatnot. I waved and waved. I missed this entirely on my GA trip.

BF at this point had hit the “ahhhh” phase of staring at the ocean. Oh, let me back up and say that when we asked our assistant steward for lounge-style chairs, we had them in less than 10 minutes (bump-out cat V; it can be done). Then there’s about an hour in here where things are a bit confused; I know we went back and forth to deck 9 laundry several times; we tried sweets at Cove Cafe; we had some cheese and crackers at Concierge (and more sweets); we spent a lot of time on our verandah which was lovely, especially when we passed through some kind of cold front that was legitimately chilly, and followed by a brief shower. We were both suddenly freezing, as was the room. I turned the a/c warmer, the went off alone (leaving BF to contemplate the ocean from his lounger) to get tea from concierge to warm up, and to do some more walking. Did a spin along the nightlifey area. There’s just no comparison to NCL here, sorry. Violinist was playing “When You Wish Upon a Star”. 70s trivia in 687. Charming British lad running it, though. Duo playing Ghostbusters theme song in Atrium. It was all pretty perfunctory. Nothing lost, though, because I’m not really a nightlifey person. But I liked the energy just walking around on Getaway better.

8:15: second seating at EG. I did like our server team. We told them very very politely that we had short attention spans. They kept things moving. We got a few magic tricks. BF was told he looked like Hugh Grant in Notting Hill. I think he looks like a young Christopher Walken. Ronald and Allen were our team. We weren't chided for not eating more; nor asked to fill out comment cards or whatever. BF was very happy with the magic tricks. We never did get bread, though, but we didn’t mention it because we found it more enjoyable to stare at the empty bread platter and make jokes about whether the bread would appear if we just believed. Our team never, ever noticed it was empty, so it just became a running joke for the two of us. The food was ‘decent’. Lobster ravioli was good. That tuna avocado tower I’ve seen a thousand pictures of tastes just like it looks. Avocado was ripe and flavorful, tuna was too chilled to taste. Prime rib as described above (in a word: processed). Twice-baked potato pretty flavorless (I added more butter). Desserts were better: sticky date pudding, apple cinnamon sundae. We even liked both the mini desserts—they taste better than they look. BF had his first adult beverage of the trip, one of those things that’s basically a milkshake with vodka in it.

Off note of dinner: Two ‘round’ tables, right across from us, let their small children, collectively, play with the central fountain and scream, run back and forth, scream, fall down in the middle of the floor (where waiters and patrons were trying to walk) over and over and over, and they allowed them to do this for a solid half an hour (conservatively!). This was while we were trying to enjoy our entrees. No other kids in the room were misbehaving. Their parents grinned and watched them scream, and lay down flat on the ground in the path of the waiters, the whole time. BF took it stoically. I stewed and considered switching to early seating. (It was ten feet from us.) I got over it. Dessert helped. It goes in the ‘possibly DCL is not the line for us’ column. There is nothing DCL staff can do. One (unrelated) mother tried to intervene with the loudest girl, pointing out that she was waking her baby, but the girl did not speak english and went back to screaming and lying on the floor. Grrargh.

That said, there are many things DCL does right, and I will write them up tomorrow, at it has been a very very very long day.



New day! I ended writing last night intending to list some good stuff, so: service is definitely very personable, especially in concierge. People from the concierge lounge are always finding us in other places on the ship and stopping to chat. This includes both the concierge hosts (Ashley in particular I believe may have clones—he found us in the shopping district today) as well as the bartenders (one spotted us in Vista cafe this morning). Everyone definitely wants to bend over backwards for us. It does mean more small talk than we’re used to, but it’s usually not long enough to be tiring. (Note: I know many people would love this level of service and personal attention.)

We’ve had an ongoing plumbing issue since last night—I took a bath, and when I drained the tub the water began backing up from the grates in both bathroom halves. We called concierge, this is probably around 10pm last night, and maintenance was there within about five minutes. They spent a long time snaking/draining, then left. Then Ashley, or one of his clones—or maybe he just never sleeps—called us back to ask if someone could come sanitize, which was fine with us. Today they came back again and asked if they could do more work / snaking, etc. To be specific: I’m not complaining about the plumbing issue. I know the systems on these ships are touchy (as soon as I realized what was happening I stopped the tub draining). I’m telling this story to illustrate how much they have been on top of this maintenance issue, including following up on it.

The concierge lounge has been pretty fantastic. The espresso machine rivals the one on the Getaway. I’m on my second latte of the day and I’m not a coffee drinker. *vibrate* Between this and the Studio lounge on GA, I don't think I can cruise within a nearby beverage/snack lounge.

I really believe those folks would swim to shore and get us anything we requested.

The ship is very clean, aside from the previously mentioned lack of hand sanitizing or washing stations.

We love our veranda, especially since we got the loungers. I believe BF has napped out there a bit. We either use the straight back chairs for sightseeing (storms, other ships, birds and fish, etc), or the loungers to lounge.

Breakfast today was partially in concierge lounge, partially in Cabanas. The croissants at Cabanas were very good, warm and flaky. BF had some small blueberry pancakes which he described as ‘crunchy’, which seems non-ideal. I saw biscuits and gravy, sausages that looked really good, fried potatoes, lots of pastries, the expected Krispy Kreme rack, the make-your-own-granola station (looked very nice), lots of other stuff. I’d say Cabanas wins over Getaway’s breakfast buffet.

Onboard internet: Okay, so on the Getaway I just bought an unlimited internet package. There is no unlimited internet package here. I bought the biggest one (1GB/$90 or something). It has been a very very long time since I had to deal with metered internet, and it is HARROWING. I’m technically savvy and I’ve turned off EVERYTHING, and that meter still keeps ticking over, megabyte after megabyte. Load your gmail inbox without clicking any actual messages? 6MB gone. The DCL internet portal shows more usage than my own network monitoring reports. This is not really a big deal—BF hasn’t even gotten online, he’s taken to the ‘unplugged’ life much better than I have—but I am skeptical of their motives in not offering an unlimited package, and skeptical of the bandwith usage monitoring/billing. That said, I don’t NEED to do anything online. (So far I haven’t done any real writing on this trip, and not sure I’m going to yet, so I don’t need wikipedia/dropbox/etc access.) Mostly I’ve just been checking email for updates from our pet sitters (the cat separation anxiety is real). Just reporting it for info’s sake, and particularly for people who do need to get online (for school, work, social, ill relatives, whatever). That free 50mb is going to be gone in a BLINK even if you do everything right.

Today is a sea day, weird itinerary, and we’re basically just chilling out for now.

More later! I’m also taking pics but no way am I going to try to upload them till I’m back on a normal internet connection.
 
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Yay, live report!
On Dream, we were fed right into the worst kind of bottleneck after the drill. Really, nowhere to go, no way to escape. We ended up walking up eight flights of stairs. That was literally the easiest thing to do, and lots of people were doing it. Ugh.
Ooops. Sorry. I should have told you that. Go down. Because the elevators start at the bottom and then move up, if you go down one flight, you can get an elevator very fast and head straight up.
This includes both the concierge hosts (Ashley in particular I believe may have clones—he found us in the shopping district today) as well as the bartenders (one spotted us in Vista cafe this morning).
I agree that they were all incredibly helpful and I don't think Ashley ever takes a break. Who was your bartender? Dragos was ours and he was just outstanding. Do you remember who from guest services was helping? (I'm just curious how consistent the support staffing is and if we have a hope of seeing the same faces in May.)
 
We sailed last week in concierge and loved Ashley! Who were the other hosts? We had Danny and I can't remember her name at the moment. Great team.
 

Enjoying the read! Thanks for info on loungers on veranda.....we just got bump room and I am fantasizing about that spot and sea breeze.
 
Enjoying the read.

So weird that you seem to find a lack of hand sanitizer stations. We had the exact opposite experience on our NCL to DCL experience. On every DCL cruise I've done (4 now) we were forced to use the hand wipes every single time we entered a dinning room. One time I went through Cabanas not even to eat just to get ot the back stairwell and they insisted I wash my hands for my safety. On Norwegian, I don't remember being asked once to wash or sanitize. I saw the stations but no one was telling us to do it or passing out the wipes as we entered it was just there with a little sign.
 
Yay, live report!

Ooops. Sorry. I should have told you that. Go down. Because the elevators start at the bottom and then move up, if you go down one flight, you can get an elevator very fast and head straight up.

I agree that they were all incredibly helpful and I don't think Ashley ever takes a break. Who was your bartender? Dragos was ours and he was just outstanding. Do you remember who from guest services was helping? (I'm just curious how consistent the support staffing is and if we have a hope of seeing the same faces in May.)

Hi there -- Where we came out of the theater (I think deck 4), there was only one stairwell and it was not possible to go down--it was full of people coming UP.

We had Angeline, Ashley, and Danny.

I'm waiting at MCO right now for a late flight (we got here in plenty of time for an early flight but our flight was delayed, sigh), so I'm going to type up another entry in a minute here.

EDITED TO ADD: I believe Adnir (sp) was the bartender who remembered us, and Aref (sp) was the guest services assistant.
 
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Okay! I had intended to do a live/daily report, like I did with my Getaway trip report, but the evenings on Dream were fuller due to our late dining (never again—we loved our server team though), and plus due to traveling non-solo I found I didn’t have the built-up conversational energy to make me want to ‘journal’ at the end of the day. Unfortunately I also didn’t take notes, so my sense of linear flow is pretty messed up now. I think I’m going to just do sections / general thoughts.

CONCIERGE: Cannot say enough good things about these people. Won’t be able to go non-concierge if we do Disney again. (We did not rebook aboard, but it hasn’t been ruled out.) We had Ashely, Angeline and Danny. We mostly interacted with Ashley, who even remembered an email I sent to shoreside MONTHS ago about needing an eye mask microwaved for an eye condition I have. (In the meantime I had found a self-warming product that doesn’t need a microwave, but I was blown away he remembered and/or someone had taken notes).

From start to finish, the concierge experience was seamless. We are low-maintenance, low-key people, and we didn’t have high expectations. My last ‘concierge’ Disney experience was club level at AKL back in February, which involved a very long walk to a very crowded lounge, and the one time we needed concierge no one answered the phone. So I didn’t have high expectations, which was fine because we really didn’t have special needs other than wanting to be off the ship early on debark day.

…NO. these people WILL find things you didn’t KNOW you needed, even if you are quiet and unassuming and non-demanding. Some examples:

—Pleasant but not obtrusive small talk whenever we were in the lounge, or when Ashley spotted us elsewhere

—Lots of stateroom goodies including a bottle of Fairytale Cuvee Angeline brought at sunset on day two, when she presumably used her psychic concierge powers to know BF and I were enjoying relaxing on our verandah with books.

—Other little gifts I won’t list so I don’t start the ‘but so-and-so got X, Y and Z’ issue. Also cookies.

—Obviously good seating in the MDRs (round table at EG, big screen at Animators—that said, Crush seemed to realize he was wasted on us, and he talked to kids at nearby tables, which we were VERY happy to have him do).

—Ashley having a psychic concierge moment of knowing exactly when I was walking by the concierge lounge and thinking that a mimosa would be nice. He popped out, asked if I wanted any booze, I mentioned the mimosa longing, he brought me two about five minutes later.

—We were asked about our debark time preference before I ever had a chance to bring it up

—Ashley answering the phone at 10pm on night one when the tub backed up into both bathrooms, had a maintenance crew there in five, followed up with a sanitizing crew after that, and then another round of maintenance and cleaning the next day.

Aside from the service, which we tipped, the concierge lounge was absolutely a killer feature for us. Keep in mind we were on this trip to relax and enjoy our room and verandah (we didn’t do deck parties, or even any shows—not that I’m opposed to them, BF just fell in LOVE with the verandah. Keep in mind this was his first cruise and his first exposure to the open sea). And we are both caffeine fiends. The lounge was open from 7a (?) to 10pm at night. I didn’t eat a single thing from the concierge lounge that wasn’t delicious. Examples of stuff we got:

—Many many teas, lattes and espresso shots. That coffee machine is serious business.

—Endless bottles of Evian, also carafes of ship water (which I am fine with) (sadly I must mention that the iced tea is pre-lemoned, which I hate, but I got by on water and lattes)

—Chocolate milk for BF’s inner 8-year-old

—Mimosas, sparkling wine (there were multiple happy hours and I heard people ordering quite complicated mixed drinks).

—Desserts: many types of parfaits (chocolate mousses, fruity ones, panna cottas); many small baked goods (chocolate cake, lemony things, different chocolate cakes, macarons); some sort of chocolate covered chocolate cookie on a stick

—Breakfasty baked goods (full disclaimer: I preferred the warm, flaky plain croissants at Cabanas. Concierge only had almond, that I saw). Scones with jam and clotted cream were around and delicious, though. I also heard people asking for and receiving oatmeal.

—Lunch and dinner finger foods: so many delicious finger sandwiches. Roast beef and horseradish, turkey and pimento cheese, something with salmon and avocado spread—really, unless you have a food allergy I’m not sure you can go wrong with any of the finger sandwiches. Just grab one, or three. There was also a shrimp dish that was divine, some sliced tenderloin, cheese and crackers (brie, a very good gouda (I think), and some other soft cheese), fig preserves, etc.

I suppose what I’m saying is a light eater could get by on the concierge lounge alone. We grazed our way through the trip and we always had a stack of those little plates in the room.

There was always someone working the concierge desk, and ready and able to answer our few questions. They took care of adjusting our gratuities (up) and printing us new gratuity tickets.

We never heard the word ‘no’ except when I asked if there was an ATM on board.

Conclusion: The hype is real. These people will take care of you even if you think you don’t need or want it.
 
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MDR, Palo, and other food:

If you’ve read any of my posts, you know I’ve been dreading the MDR. We have short attention spans, we get antsy in crowds, we don’t like long dining, I was worried about the kid factor and also what kind of dining team we might get.

We LOVED our dining team (Allan and Ronald). Selo, our head server, sort of creeped me out, but that’s not his fault. I could just picture him as some sort of organized crime boss. Allan and Ronald were amazing, they kept our meals moving after I warned them of our attention span problem, they instantly bonded with BF (who can be a charming, charismatic guy, the big jerk), to the point that fist bumps were being exchanged by night two and Allan was showing BF some rather complicated card tricks. Our final night (last night) was in AP, and I think they knew that we’d gotten a little overwhelmed on prior nights with some very very very loud kids, and that AP night would probably be the worst (it was), and … I’m not kidding you here, our usual diet cokes mysteriously arrived spiked with what tasted to be Jack Daniels, and our meal was even faster than usual. We did not receive a bill for the little extra somethin’ in the diet cokes. Needless to say, tips were adjusted up accordingly and their names went on the comment card, along with Ashley.

In short: I was worried about an overly attentive dining team used to entertaining hyperactive kids. Turns out they are also used to entertaining antsy, apprehensive adults.

Speaking of the kids: There were just enough families letting their kids (not toddlers; kid=kids) run screaming through the MDRs to kind of ruin things. That said, I forced myself to have an attitude shift about it, and chose to view it through this perspective: those few screamers really drew a contrast with all the nicely-dressed, very well behaved children who were ALSO there. And there were plenty of them. Thank you to all of you parents who use this opportunity to teach your kids about socializing and table manners and such.

Late dining: didn't like it. It left us killing time and eating food we shouldn't have from the concierge lounge between 6-8, since we really weren't interested in the shows. It also didn't cut down on the noise factor at all. RP on night two was a madhouse.

Food: overall, slightly better than I expected. Do avoid that prime rib unless your beef standards are very low. Lamb chops and onion soup in Royal Palace were good. What else, what else … I think we enjoyed everything in AP, including the usual truffle pasta app, a serrano ham app (not as good as the Palo antipasti, but I’ll get to that in a bit). The ‘crunchy walnut cake’ (which is really a dense chocolate kind of thing) was possibly my favorite dessert of the trip (AP). We were happy with any of the ‘sundae’ type desserts we received. (Apple cinnamon, cookies and cream, strawberry shortcake.) Bread was always fresh, if a bit unsubstantial. Butter was real butter and was warm.

We did breakfast one morning in EG. (Buffet plus drink service). Quiet, small but decent buffet line, and all I really wanted was croissants and some tea. I should mention that croissants are my vacation go-to. I usually had two from cabanas for breakfast. I know there’s a spectrum of croissant quality ranging from ‘actual paris bakery’ to ‘that stuff in your grocery deli that is just bread in a crescent shape’. The croissants at Cabanas are really quite good—warm, buttery and flaky. I was expecting the ‘bread in a crescent shape’ type, so this made me very happy. Then in EG they had some croissant sandwich that involved ham, cheese, and a thin slice of tomato baked into a croissant. That turned into a three-croissant breakfast. >.> Oh, I also had oatmeal at that same meal. I am beginning to remember that this is why that’s the day I went to the gym. I’ll touch on the gym and the Rainforest room in another post.

Palo:

We really loved it, but if I am being honest it was too much food and we were both unpleasantly full afterwards. No one’s fault but our own. Nice service if on the slightly obtrusive edge (lots and lots of explaining). Nice antipasti plate (I want to say parma ham? and breseola). We got the lobster marscapone app x 2 (sigh), and I got the white bean soup (very good), and I wanted to try the lobster paparadelle main, but our server warned me the sauce put some people off (it mentioned fennel, but he said some people complained of a licquorice/anise flavor). I dislike that flavor, so I was glad he warned me. I went with the shrimp arrabbiata (spicy, mostly tomato based, penne pasta). Very good, some of the best shrimp I’ve had in a long time. But he also brought me half an order of the lobster pappardelle including half a small lobster tail. So you can probably see where this is headed. (I really liked the pappardelle—I could taste the fennel but it wasn’t off-putting.) Then of course there was chocolate souffle. I couldn’t finish mine. BF stepped up to the task. Just when we thought we would be dead soon, our server said he had one more small thing. I was terrified this was going to be some additional dessert, but he brought us two shot glasses that contained lemon sorbet spiked with prosecco and calvados, and they went down unbelievably well after the heavy meal, to the point that I asked him to repeat exactly what had been in it. Very nice, didn’t stop us from spending the next two hours moaning and drinking alka seltzer.

In short: Palo exceeded my expectations, but go there on an empty stomach and choose your appetizers wisely if you want to make it to dessert. The sauce on that lobster ravioli app was basically pure butter. And that is not a complaint.
 
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Quick interruption for a few shorter observations: I met @sweetpee_1993 (we finally bumped into each other in the hallway and got to chat a bit before she had to dash off to Sandals). She told me Karl Holz (!) was on board the sailing and she saw him herself. Not sure if this has been reported elsewhere. She was lovely and it was very nice to put a real-person face to a name I'd been chatting with for weeks. :) I get the sense she was having a good time (she was with a large group of other ladies). She's off to the NCL Getaway tomorrow, and I hope she and her husband have a good time.

I believe this sailing was not a full one. There were 35% of cabin categories left on c-fish before the sailing went offline. I chatted with a gentleman in Cabanas who said he works at AKL and had been hooked up with a discounted sailing. Palo was perhaps 30% full during our 6pm seating on night three. There were still crowds, but other than the really bad (compared to NCL Getaway) choke points outside the main theater, things were manageable.

That said--this was obviously an adult-heavy sailing. Serenity Bay was quite full. Makes sense for the time of year.

(A fair amount of people got off at Nassau, as did we--long enough to determine that no, there really IS no redeeming charm in the port area. I don't understand. So many cruise ships docking there, so much *potential* money pouring in--why is the place such a dump? What's the story? Local politics? Lots and lots of people, like us, just want to get off the ship and stretch our legs and maybe spend some money on stuff we can't buy locally--why force us through a gauntlet of ugly buildings, chainlink fences, no a/c, guys in camouflage, super aggressive taxi drivers, etc? It would be easy to make that experience far less unpleasant. Ugh. I really did try though.)
 
Enjoying the read.

So weird that you seem to find a lack of hand sanitizer stations. We had the exact opposite experience on our NCL to DCL experience. On every DCL cruise I've done (4 now) we were forced to use the hand wipes every single time we entered a dinning room. One time I went through Cabanas not even to eat just to get ot the back stairwell and they insisted I wash my hands for my safety. On Norwegian, I don't remember being asked once to wash or sanitize. I saw the stations but no one was telling us to do it or passing out the wipes as we entered it was just there with a little sign.

About 75% of the time on the Dream, when entering the MDRs or Cabanas we had to interrupt the person holding the can of wipes to ask for one, because they were usually busy chatting with another cast member.

On the NCL Getaway, there were crew members with spray sanitizer in bottles at every entry to the buffet who took the initiative to reach out to you, as well as those 'globe' shaped dispensers absolutely everywhere, AND the sink area at the main entrance to the buffet.

But if there's one thing I've learned in my short cruising career, it's that every single cruise is different, even on the same ship. :)
 
Enjoyed your review, I was wondering how you would feel about the abundance of kids underfoot on Disney ships. After just having gotten off my first NCL cruise, I was very aware of how fewer children there were on our Pearl cruise. Some I chalked up to time of year- post Labor Day, and it being an Alaska cruise.
I agree with your observation re the sanitizer scene. The washy-washy girls were out in force on the ship, and so too outside the ship as you boarded at every port. Plus the sanitizer dispensers were everywhere, much more so than on DCL.
 
Enjoyed your review, I was wondering how you would feel about the abundance of kids underfoot on Disney ships. After just having gotten off my first NCL cruise, I was very aware of how fewer children there were on our Pearl cruise. Some I chalked up to time of year- post Labor Day, and it being an Alaska cruise.
I agree with your observation re the sanitizer scene. The washy-washy girls were out in force on the ship, and so too outside the ship as you boarded at every port. Plus the sanitizer dispensers were everywhere, much more so than on DCL.

I'm trying to remember back to Getaway. I really only remember seeing a lot of kids in the kids' area of the pool deck. There were some groups of tweens and teens, but they always seemed pretty well-behaved (surprisingly so). There was a group of obnoxious tweens on the Dream, but they seemed to have a ringleader. I'm trying to think of how to describe the difference--like, the tweens/teens on the Getaway would slide down the stair rails if no one was around, but they would also get out of your way otherwise. Meanwhile the tweens on the Dream did the thing I've only previously read about on forums and hadn't actually witnessed: they would literally push into the elevators when they opened without letting people off first. I started making comments when it happened repeatedly. I think there's a certain amount of park mentality that carries over onto DCL, maybe, that "OMG MUST BE FIRST IN LINE" type of thing. Then again, it could also be that people were more polite about elevators on the GA because the elevators there were enormous and plentiful. Or I just got lucky.

Shorter version: really, the kids didn't bug me on DCL, except the few who ruined MDR dining, and in those situations the parents were smiling and watching their eight or nine year old daughter scream and lie down on the floor in the path of waiters in Enchanted Garden, so there wasn't much to be done.
 
I'm trying to remember back to Getaway. I really only remember seeing a lot of kids in the kids' area of the pool deck. There were some groups of tweens and teens, but they always seemed pretty well-behaved (surprisingly so). There was a group of obnoxious tweens on the Dream, but they seemed to have a ringleader. I'm trying to think of how to describe the difference--like, the tweens/teens on the Getaway would slide down the stair rails if no one was around, but they would also get out of your way otherwise. Meanwhile the tweens on the Dream did the thing I've only previously read about on forums and hadn't actually witnessed: they would literally push into the elevators when they opened without letting people off first. I started making comments when it happened repeatedly. I think there's a certain amount of park mentality that carries over onto DCL, maybe, that "OMG MUST BE FIRST IN LINE" type of thing. Then again, it could also be that people were more polite about elevators on the GA because the elevators there were enormous and plentiful. Or I just got lucky.

Shorter version: really, the kids didn't bug me on DCL, except the few who ruined MDR dining, and in those situations the parents were smiling and watching their eight or nine year old daughter scream and lie down on the floor in the path of waiters in Enchanted Garden, so there wasn't much to be done.

Yes, at the risk of insulting a guest, I find that DCL crews tends to turn a blind eye to bad behavior. Sad that some people don't have the common curtesy to be thoughtful of others. Speaking of, on the Pearl we had lots of elevator rushing and shoving past the line at the buffet - by the large contingent of Japanese cruisers onboard. We chalked it up to a difference in cultures.
 
Thanks a lot for the great, honest, and very helpful report. Our upcoming cruise will be our first with concierge service so it is interesting to read other people's experiences, both good and bad.

Your MDR experiences sounds terrible. At the risk of sounding like an elitist pig (although I probably am), I guess I figure that the more I pay, the more likely I am to be surrounded by other people who consider their vacation as precious family time during which you behave respectfully and considerably towards each other: within the family, to other guests, and to the crew. Fortunately, the vast majority of guests get that, but no amount of planning can prevent bad experiences completely. I am sorry that you had those problems.
 
Concierge room 12508

This was a Category V, meaning it's more or less a 'deluxe family stateroom with veranda', not an actual suite. We loved the room and the location.

The good, in no particular order:

--This was on the 'bump out' on deck 12, so the veranda was huge. Our stateroom hosts quickly brought us two loungers on request. The veranda was able to hold two full-size loungers, two straight back chairs and a small table, and we used all of it at various times.

--Quick walk to concierge lounge without being directly across from it

--Very nice view of Pirate Night fireworks. (We were *not* told not to use our veranda, despite comments I've heard about this. We couldn't smell smoke or anything, just an awesome view.)

--Tons of storage. So much storage that I worried about leaving stuff behind.

--Seemed to be very very quiet. There was a family with kids next door and we never realized till the last day. We heard a little deck chair scraping one evening, but I believe they were moving furniture ahead of an electrical storm, and it was not a common occurrence.

--I loved the bedding, all of it. I need pillows like the ones we had there. Down blanket and pillows. BF thought the blanket was too hot, I disagreed. Slept very well.

--Robes and slippers included

--Room cooling was a little slow to respond to thermostat changes, but very effective once it got going

--Has a roof/overhang. Some people may consider this a downside, we loved it. If you really wanted to sunbathe, there were times of day you could pull a chair up to the rail and get direct sun.

--Decent sized fridge/cooling box. We were informed we could refill it ourselves from concierge lounge, which is different from what I've read elsewhere (that host would restock). This wasn't a hardship, just noting it for info's sake.

--Comfortable sofa, desk and two chairs

--Alarm clock, if that matters to you

--Private. If someone wanted to see into our deck, they would have to be an adjacent neighbor and lean way around the divider.


The bad:

--Plumbing problems started on night one. I took a bath in the circular bathtub, and when I let the tub drain it backed up into the grates of both bathroom halves. They spent about an hour working on it that night (loud pumping/tools, sorry neighbors), sanitized, then another 30-40 minutes the next day. It drained fine after that, but unfortunately that bathroom smelled VERY strongly of mold for the rest of the trip, like an old washing machine. If booking this stateroom in the very near future, something to be aware of. Maybe they'll get it fixed in the upcoming dry dock. There was also an on and off sewagey smell (different from the mold), but that's perhaps just a normal cruise thing. Do bring an air freshener. We ended up using a travel bottle of Axe body spray I'd bought BF as a joke. Turned out to be a lifesaver.

--TINY TV for the stateroom size. The television in my 99sf studio cabin on NCL was bigger. Weird choice. That said, it's mounted on a very long arm that can be extended and aimed all directions. Also, we had no trouble hooking up a laptop to it (macbook; mini display port to HDMI cable was all we needed).

--There is a lot going on right when you enter the cabin (both bathrooms and all closets, with a tiny hallway), so we tended to have a lot of traffic jams there and doors slamming together if someone happened to be coming out of the bathroom at the same time someone was opening a different door. There were only two of us, so I would imagine with a family it could get a little hectic.

--Not a fault with the stateroom location itself, but we did back in to all ports, which meant starboard side view was boring at both Nassau and CC. (That said, even if we hadn't backed in at Nassau, the view would have mostly been of the Enchantment of the Seas. As it was we got Carnival Fantasy.)


Overall we loved this location and room and I wouldn't hesitate to recommend it anyone, or to book it again. Just be aware that this EXACT room on the Dream did experience plumbing problems on this sailing, and it could be a chronic problem.
 
Gym and Rainforest Room:

The gym was better than the one on NCL Getaway. It was more spacious, equipment felt less rickety, and the lockers/shower/dressing room setup was a bit better (although Getaway's had a nicer view). The shower facilities have an adjacent dressing room, so once you go behind the first curtain you can change, shower, dry off, re-dress, all in privacy without ever leaving your little shower suite. I used the treadmills and the free weights / benches. Did not see a smith machine, but we tended to walk a lot more than I did on NCL and use the stairs a lot more due to inadequate elevators, so I wasn't going to do squats anyway. Towels and antibacterial wipes were available. I also saw some trays of sliced lemon/lime, but if there was a water dispenser (other than old school water fountains) I missed it. I saw lots of yoga mats and swiss balls.

Rainforest Room:

Ugh, sorry, but this was a waste of money. I'm just going to go ahead and put this one on blast, so feel free to skip the rest if you don't like to read negative stuff.

It's basically some rooms with varying degrees of steam/heat, and then some showers of varying degrees of temperature. Including one that dumps tons of very cold water on you. I can do this in the shower back in the cabin. Also, there were lots of people in there looking awkward standing in big open showers muttering, obviously wondering (like I was) what the hell we were even doing in there, so it wasn't really very relaxing.

Then there is the outdoor area. Tile loungers are okay for about ten minutes, but between you and me they are really not that comfortable for extended periods of time. The ones on NCL were also warmer and had much better views.

There are two tiny hottubs. Naturally, they were full up, with more or less a queue to use them (meaning the one time I saw someone get out, the next person was already in line to get in). This was when I gave up on the Rainforest Room experience. I went down to the adult pool, swam a while there instead, and also used the adult hottubs which--and this was an anomaly, I think--were both empty.

The thermal suite on NCL GA is far better, by a factor of about a thousand. There are copious padded AND tile loungers, all with amazing sea views, steam/sauna rooms, a large hottub, and a (relatively) giant thalassotherapy pool. There was just no comparison. Rainforest Room was gimmicky, and while I was in it, crowded. I think that info about them limiting the passes sold may be bunk, or I got unlucky.
 
Castaway Cay Day:

I don't even remember debarkation, so it must have been easy. We were off the ship around 8:30 to get to our 9:00a meetup for the waverunner excursion. Once off the ship, we ended up in a sort of 'river' of people (very park-like), and we never even saw the first tram stop. We walked to the 'boat beach'.

Orientation for the waverunners was fairly easy and painless. I think there were about 8 of us. You either go barefoot or wear water shoes. I thought you HAD to have water shoes. I bought cheap ones from Amazon. They were terrible. They were extremely heavy, which sucked for packing, and they collected sand that you could NEVER get back out of them. Should have gone barefoot.

The life vests were comfortable and easy to put on.

There was a team of two Bahamanian guys running the excursion, the lead and the 'chase', what it sounds like. They gave us a quick overview--waverunners are not that hard--and then we got going in line.

I had never ridden one. They are not that hard, but they are physically a bit challenging. :) We went much faster than I expected. I've spent time in small boats and a lot of time swimming, so I got the hang of staying in the wake of the waverunner in front of me pretty fast, but it was still challenging at times. We caught air just due to the chop, especially on the way back. A few people had trouble maintaining pace. If you've never ridden one, the biggest issue is keeping your throttle hand steady when you hit a big wave (which is not always avoidable). And when you loosen the throttle, the waverunner decelerates sharply--it's pretty touchy.

We rode out to a small island, walked in the water a little, got a brief lecture on the Bahamas, then rode back past the Dream. I don't know how much waverunner rental ususally costs; this was about $100/pp. It was just about the right length of time (meaning I was ready to stop when we did), and definitely had a higher 'thrill' factor than I expected. I would rent waverunners again. The excursion guys were very nice. They said they lived on a nearby (ish) island and rode their waverunners to work every day.

After this, we went back to the ship to shower, grab late breakfast (croissants, obviously), more caffeine, and pack up the things we would take to our cabana on SB. On the way back, we found the tram stop. CC gets very 'park' ish at times; getting trapped in rivers of people, standing in line for trams, etc. Tram to SB, then we caught a golf cart to our cabana.

We had cabana 24. If doing this again, I might try for 22. 23 and 24 were so close to each other that I'm sure the folks in 23 heard everything we said. 25 and 22 seemed better spaced from neighbors. (That said, we are unlikely to rent a cabana again--in the end, BF wasn't into it, and I wasn't far behind. We agreed it had been worth a try.)

I won't go over the cabana amenities, but everything you've seen in pictures and youtubes was there. It was pretty nice.

BF had had enough salt water for the day, and he chilled in the cabana. I was ready for swimming. It was very darkly overcast the whole time I swam. I wore no sunscreen and did not burn. This causes many people to say "THE WORST SUNBURN OF MY LIFE WAS ON AN OVERCAST DAY!!". I don't know what to tell you. I'm somewhat pale, it was VERY darkly overcast (like on the verge of rain), and I spent 90 minutes in the water with no SS. I did not burn. I loved it. The immediate shore is rocky, but it's nice and sandy after just a few feet. I floated a while with a tube, but it was more trouble than it was worth, and I took it back to the cabana. Oh, I also had a mimosa in here somewhere. Then I went back out. IIRC, there were two sandbars separated by a deeper area. I swam all the way out to the more distant sandbar. (I probably didn't need to be swimming for all of this, it wasn't THAT deep). Almost to the red buoy. No seaweed, btw. Also no sealice problems. I loved the water and the fact that it was so overcast. Perfect weather. I know some people prefer sun and tanning opportunities.

We did lunch at the SB bbq. We kept it simple with hotdogs and potato salad. It was all acceptable. The soft serve was good; we regretted that we hadn't tried the soft-serve/cookie sandwich hack we saw other people doing.

After swimming, I showered and changed, and we tried to enjoy the cabana some more, but ultimately we were just not into it. We were both a little bored, and we didn't want to use our electronics with the sandy/salty/sticky feeling. We went back to the ship around 2:30. We also did some shopping in between (BF got some Mickey flip flops on the island). There was a line to get back on the ship, but it didn't take that long. I would imagine it got much worse later.

Verdict: I loved swimming, and we both really enjoyed the waverunners, but a cabana was wasted on us. We are just not beach-loungey people, even with a lush cabana and amenties. We much preferred lounging on our own verandah, and the ability to go in the a/c at will, and pop over to the concierge lounge for snacks. If we ever sail Disney again, I would likely end up taking the tram to SB alone, swim for about an hour, then go back to the ship. But it was a 'never know until you try' scenario with the cabana, and I don't regret trying it out.

That said, I liked the ocean swimming part so much that I may do a 'beach break' when I'm in Cozumel in December, at some place like Nachi Cocum.
 


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