You were never promised this...and never will be. They are still amusement parks...and then have lines.
Seriously...the complaints about crowds/capacity increased tenfold only AFTER the
MDE app went into play?
Why? Because it's lazy friendly...touch of a finger on a thing that everybody has in their hand to begin with.
Nobody looked at the tip boards before...most didn't even know they existed...
There were ALWAYS lines for the popular things at WDW. Day one. It's part of what you get.
With all these "capacity" problems...if you really studied it you'd find that wait times are shorter for somethings now...they are more spread out though...so no more walk ons.
I'm gonna give the management credit:
Heres what my magic + was...a massive, desperately needed IT retrofit.
It becomes more clear every day when I'm there. They needed it. But stock watchers wouldnt Accept it. So they (wisely) packaged it as a "guest system" and a "revenue generator"...
It's really neither of those things and they knew it...the fastpass system is really just window dressing. It's a minor improvement on the whole...
...not the greatest thing since sliced bread.
But it was a necessity...you have to lie about those things on Wall Street.