But the website specifically states a ride swap will be issued if the child just chooses to not go on the ride for whatever reason. Am I wrong in this?
The site went wrong a couple years back. It was never like that and still isn't. Some web person plopped that out there and the CMs aren't trained to the website. The site put that wrong info up at some point as they started changing it over to later become
MDE.
It's basically saying like a child has a FP, the adult doesn't, so both should be allowed to go through FP anyways. So I really don't see it working out
I don't even think the kid needs a FP (unless she wants to ride with dad first), if she's just going to ride with mom later. Dad rides (alone or with daughter) with the FP while mom watches the infant. Then mom rides with the RS pass and the daughter could ride again. It's going to work out, and it could even be better than they think. As long as this is on a height restricted ride that keeps the infant off.
Iam going to basically say Me and My wife want to go on the ride but she's staying with the two kids (whom don't want to go on the ride) and then later we will return and the other parent will then take the child on the ride? Yes its "cheating the system" but the ride swap is for adults just as much as children No?
I think it's fine; it's not cheating at all. Rider switch IS for the adults.
Iam also going on based what is on the
Disneyworld.com Website Here is the quote. "The waiting adult can then board the attraction without having to wait in the regular line again when another adult in the party returns to supervise the child or children who do not ride—either because they do not meet the height requirement or simply do not wish to ride."
Have fun! It's not going to work.
I can easily show them this from their website if they have an issue.
Go for it. Have fun.
Probably a BETTER thing to do would be to write in to the website people, to talk with the Tech Support people (who might have some connection to the people who can change the site), and to city hall. Ride operators cannot change anything.
Rider Swap is meant to eliminate a situation in which one parent has to ride alone.
Nah. It's so the family doesn't have to wait for two entire lines for the parents to ride. They don't care if you're alone; otherwise they would have rent-a-kid for us families of 3.
the CM can't deny it when their policy is in front of them.
Of course they can.
Riding alone frequently happens if you dont have any children tall enough for the ride
Absolutely.
Disney really should have their website and training in line with each other.
Absolutely.
The website is wrong. The CMs are right.
but when you've got one child riding three times with one fast pass
Can you tell me where that is happening?
Either way they need to be aligned.
Would be great! Let's all write in and get through to Tech Support to try to get the wording changed.
This is something they could get fired for? Really? For honoring wording on a website?
For doing something against their training because some dingbat website person put up something wrong? Sure.
I am going in September and I plan to print out a copy of the Rider swap policy that is published online to take with me to show the CM. If they give me grief about it then I will ask to speak to a supervisor because I believe if they post that as the policy then they should honor it!!! Just my two cents.
Have fun spending your day with that.
This is the way it works with just about any other company out there
If a company honors something wrong on their website they are being nice. Small companies actually have contact with the people put things up on the site. Doesn't seem to work that way with Disney's site.
But, there are lots of families with an odd number of people.
Yep.
They will let all of you go through the line together, and switch at the loading area.
Most Disney rides don't load and unload at the same spot. That's why they don't have us leave things there, that's why they don't do swaps there.
I just really feel strongly that it's not ok for us to just accept that there are apparent numerous inaccuracies on the website.
Then contact Disney *ahead of time* to show them the wrong info.
I recently contacted
Royal Caribbean about two issues where their site was wrong. It took months, but both got changed. I didn't try to do what their site said and complain to some poor dude working. I took it closer to the people who could change it!
I actually never said you shouldn't do anything. I don't believe I ever even addressed you. Im sorry, it's just that this whole thread was very hard to read because it seemed like most people think using the rider swap system is somehow unfair to others. I dont understand that especially with other posts I have seen with people truly scheming and taking advantage of things.
The first page had answers by people who missed that there was an infant. It has nothing to do with you. Ignore it.