Does David's tell you if the renter cancels?

[Yinn]

Didn’t think of that. I could be in that boat as my renter doesn’t check in until August. Now, I would certainly let the renter keep the reservation and eat the 30%, but since we have no contact info, I am not sure I would even be able to let them know.

I have my renters contact from the initial reservation request. Phone number, email, and home address. Davids gave it to me to make the reservation, I guess it’s inconsistent?

 

[Sandisw]

I have my renters contact from the initial reservation request. Phone number, email, and home address. Davids gave it to me to make the reservation, I guess it’s inconsistent?

Maybe I got it too and didn’t notice. Let’s hope it doesn’t come to thst.

ETA: I do have it!

 

[McCrae]

Will DVC allow you to transfer points to a non-owner? If not, this situation would still be there. DVC returns the points to you and you are still required to provide what the renter paid for.

The more likely result will be all future contracts will have a "resort closure" clause, and one for every other scenario imaginable. It'll either be spelled out that if the resort closes the owner is required to return the money or that the renter gets no refund. While I know the owners would prefer the first way, after this, I think not many renters would agree to that.

I think you maybe surprised by how many renters would accept that type of clause. It‘s an event that will probably not happen again in our life times.

 

[foreUT]

Didn’t think of that. I could be in that boat as my renter doesn’t check in until August. Now, I would certainly let the renter keep the reservation and eat the 30%, but since we have no contact info, I am not sure I would even be able to let them know.

I had no idea you did not know who the renter is in a brokered rental. When you look at your Reservations online the names and addresses aren't listed? *Sorry, made this before I read the other responses. *

 

[cvjw]

And now with the talk of the parks staying closed until at least the middle of April, this situation is about to get a lot worse for David’s.

 

[cvjw]

I had no idea you did not know who the renter is in a brokered rental. When you look at your Reservations online the names and addresses aren't listed? (I looked for the shocked emoticon, but couldn't find it.)

We as owners have the renters contact info. We had to have it to make the reservation in the first place. I have names, addresses, email address and phone number for all of the renters I have thru David’s.

 

[foreUT]

We as owners have the renters contact info. We had to have it to make the reservation in the first place. I have names, addresses, email address and phone number for all of the renters I have thru David’s.

That makes total sense. Might have misread the earlier post.

 

[MICKIMINI]

Actually, I just looked back and duh - short term memory issues I do have them too. Well I guess if the brokers are gone we'll have to attempt to contact the renters and collect? I'm thinking too far ahead...but what if they want to change or cancel. I'd be 100% professional and honor my end, but I chose a broker, well, because I didn't want to deal with it and was happy to pay $4.50 PP not to....

 

[Yinn]

Actually, I just looked back and duh - short term memory issues I do have them too. Well I guess if the brokers are gone we'll have to attempt to contact the renters and collect? I'm thinking too far ahead...but what if they want to change or cancel. I'd be 100% professional and honor my end, but I chose a broker, well, because I didn't want to deal with it and was happy to pay $4.50 PP not to....

I don’t think there’s a way to collect. Davids charges 100% of the price upfront to the renter. So the 30% owed to you would’ve gone poof with the company. To the renter they would already be paid in full

We can certainly try or heck negotiate splitting the remaining 30% (ie, owner eats 15%, asks renter for an additional 15%) but that’s a tough sell to someone who’s probably pissed off. We’d essentially be calling them and going “Hi, we’re owed 30%. Pay more than you originally anticipated...or else.” Perhaps nicer, but that’s the overall message.

 

[MICKIMINI]

I am SO regretting my last two rentals - sigh...

 

[Maddiesmum03]

I am SO regretting my last two rentals - sigh...

me too......as well as the one that was due to arrive last Monday, I have one in April and have only just booked two with 2021 points for next year. But I will fight one reservation at a time, I want to try to get my 30% due last Monday and then get prepared for what will happen in April!

 

[CraigInPA]

I don’t think there’s a way to collect. Davids charges 100% of the price upfront to the renter. So the 30% owed to you would’ve gone poof with the company. To the renter they would already be paid in full

We can certainly try or heck negotiate splitting the remaining 30% (ie, owner eats 15%, asks renter for an additional 15%) but that’s a tough sell to someone who’s probably pissed off. We’d essentially be calling them and going “Hi, we’re owed 30%. Pay more than you originally anticipated...or else.” Perhaps nicer, but that’s the overall message.

When the broker disappears, the contract that requires the owner to not cancel the reservation goes away, too.

The call to the renter could be any one of a number of things:
I wanted to let you know that even thought the broker is gone, you still have a reservation.
Or, The broker has not paid for your reservation in full. Unless you agree to pay the rest (or some portion of it), I will cancel your reservation.
Or, The broker has not paid for your reservation. I will have to cancel your reservation if you do not pay $4.50 per point.

 

[Sandisw]

I had no idea you did not know who the renter is in a brokered rental. When you look at your Reservations online the names and addresses aren't listed? *Sorry, made this before I read the other responses. *

Yes, I wasn’t paying attention. I remember putting in name and address but not other info when I made reservation. Guess I’m getting mushy brain from not getting out and about! Lol

 

[foreUT]

Yes, I wasn’t paying attention. I remember putting in name and address but not other info when I made reservation. Guess I’m getting mushy brain from not getting out and about! Lol

LOL! Think we'll all have mushy somethings trying to figure this out. I don't think I have heard anything even close to this conundrum during all the time I've owned DVC. Sad so many ppl are impacted negatively by it.

 

[Yinn]

When the broker disappears, the contract that requires the owner to not cancel the reservation goes away, too.

The call to the renter could be any one of a number of things:
I wanted to let you know that even thought the broker is gone, you still have a reservation.
Or, The broker has not paid for your reservation in full. Unless you agree to pay the rest (or some portion of it), I will cancel your reservation.
Or, The broker has not paid for your reservation. I will have to cancel your reservation if you do not pay $4.50 per point.

That is correct. Which is why I said we’d essentially be saying “or else”. What you’ve said is nicer, but the message is the same.

The leverage is with the owner in a bankruptcy situation. Owners can cancel and keep the points. But that’s a difficult discussion to have. People generally don’t respond well with a “or else” type discussion.

 

[cvjw]

Anyone else thinking about canceling upcoming reservations booked with David’s and just refunding the 70% already paid? I know there is a contract, but since David wasn’t bothered that he was breaking my current contract by not wanting to give me my remaining 30%, it appears contracts don’t really mean much with his company.

I honestly have zero faith left that I would actually see the remaining money, or that he will be in business come November.

 

[Sandisw]

Anyone else thinking about canceling upcoming reservations booked with David’s and just refunding the 70% already paid? I know there is a contract, but since David wasn’t bothered that he was breaking my current contract by not wanting to give me my remaining 30%, it appears contracts don’t really mean much with his company.

I honestly have zero faith left that I would actually see the remaining money, or that he will be in business come November.

My rental is for August but I am not yet at the point to make the move,

You have a situation. where you already had trouble. I think I want to see how things play out in the future.

I still have 10.50 for my points. And that covers 95% of the cruse I have booked in October...which I am thinking may be cheaper by then or I won’t be going.

 

[Yinn]

Anyone else thinking about canceling upcoming reservations booked with David’s and just refunding the 70% already paid? I know there is a contract, but since David wasn’t bothered that he was breaking my current contract by not wanting to give me my remaining 30%, it appears contracts don’t really mean much with his company.

I honestly have zero faith left that I would actually see the remaining money, or that he will be in business come November.

I’ve considered it, but quite frankly Davids hasn’t done wrong by me yet. I haven’t seen them ask others for a refund and I think I’ve only seen yours being a situation with the 30%.

Now when I mistakingly thought the refund request from dvcreservations.com was Davids, yea I was ready to cancel even though my renter was in May. There’s not much I can do with the points; but I was annoyed at the blanket email and statement without trying to reach out first. But again. That wasn’t Davids and my mistake.

Going into May, my perspective is this. If I’m left holding the full bag and asked to refund, I’m going to be annoyed. It’s going to hurt double as my own vacation is at the same time (June UY)

If DVC resorts remain closed and Davids kept the 30%. I wouldn’t be happy, but I’d understand that it was a compromise. Nobody won here. I lost points and kept the money I was paid. Hopefully the 30% I didn’t get - and a portion of what Davids would have gotten as profit - would have been returned to the renter.

If I was in your situation where on check-in day the renter didn’t show, resort was open, and Davids didn’t pay me? That would be the last time I’d rent with them. Any further action would probably depend on how large that 30% is. I mean it could be $150 worth for a value studio or $4000 for a weeklong PVB bungalow.

 

[Lewisc]

9

When the broker disappears, the contract that requires the owner to not cancel the reservation goes away, too.

The call to the renter could be any one of a number of things:
I wanted to let you know that even thought the broker is gone, you still have a reservation.
Or, The broker has not paid for your reservation in full. Unless you agree to pay the rest (or some portion of it), I will cancel your reservation.
Or, The broker has not paid for your reservation. I will have to cancel your reservation if you do not pay $4.50 per point.

Not true. The rental agreement is between the owner and renter. It's electronically signed by both. It requires payment to Dave's. The renter has nothing to do with your payment arrangement with the broker. What you are suggesting is extortion. Unless you pay more then you agreed to pay I'm going to break the terms of my contract with you and cancel your paid in full reservation.

I don't think owners should rent with any broker unless the balance of the rental fee is placed in an escrow account.

VRBO is at least refunding their fees. The agreement says non-refundable but it also states the exact terms of the reservation. The agreement is void if the renter doesn't have a resort to stay at.

 

[Maistre Gracey]

I'm sure the brokers are doing everything they can just to stay in business. IMO, there's a good chance that some of them will end up in bankruptcy & lose the business. I would imagine that many, if not all, of David's employees (believe he has over 40) will lose their job before this is all done. Same situation many small businesses everywhere are facing right now.

I think before the COVID-19 virus is brought under control, we will all lose something - for some of us it will be the loss of our lives or those of loved ones. While I am sorry for those who will lose a vacation or $$, most of my concern is for those who lose everything.

I truly believe brokering rental points is a risky business. Further more, it does not sound like these contracts were properly vetted.... especially (in the case of David’s) by an attorney familiar with law in both countries. I can’t even wrap my head around someone who lives in The UK, and rents a property in Florida brokered by a business in Canada and the owner lives in Michigan.