Chattyaholic
~For years I wanted to be older, and now I am~ Mar
- Joined
- May 6, 2000
- Messages
- 5,562
A perspective from "the other side of the fence"....
I have been a waitress in a great family-oriented restaurant for almost 7 years and we get quite a bit of "take out" business. I never thought much about tipping for take out until I started waitressing. We make $3 an hour so we depend on tips to make our living. It's the waitress, not the cook, who answers the phone and writes down your take out order. Sometimes, if the order is big and detailed, that can take a few minutes...which is taking time away from the customers in the restaurant because we can't get back on the floor to refill coffee/sodas, etc. Then, when you come in to pick up your order it is usually the waitress (and quite often the same one you talked to on the phone) who asks if she can help you when you're standing at the counter, and when you say "I have a take-out order" the waitress is the one who goes to the back and gets a big box for your order. It's the waitress who checks the order to make sure everything is in the styrofoam boxes so you don't have to call back and say "I ordered such-and-such but didn't get it...." and it's the waitress who puts napkins/plastic silverware in the box, gets your drinks if you've ordered them(and makes your malts and shakes, which require even more time than just sodas), and rings up your order on the cash register. All of that takes time, away from our customers IN the restaurant. Not all of our take-out customers tip, but we DO appreciate those that give us a dollar or two for our services.
I have been a waitress in a great family-oriented restaurant for almost 7 years and we get quite a bit of "take out" business. I never thought much about tipping for take out until I started waitressing. We make $3 an hour so we depend on tips to make our living. It's the waitress, not the cook, who answers the phone and writes down your take out order. Sometimes, if the order is big and detailed, that can take a few minutes...which is taking time away from the customers in the restaurant because we can't get back on the floor to refill coffee/sodas, etc. Then, when you come in to pick up your order it is usually the waitress (and quite often the same one you talked to on the phone) who asks if she can help you when you're standing at the counter, and when you say "I have a take-out order" the waitress is the one who goes to the back and gets a big box for your order. It's the waitress who checks the order to make sure everything is in the styrofoam boxes so you don't have to call back and say "I ordered such-and-such but didn't get it...." and it's the waitress who puts napkins/plastic silverware in the box, gets your drinks if you've ordered them(and makes your malts and shakes, which require even more time than just sodas), and rings up your order on the cash register. All of that takes time, away from our customers IN the restaurant. Not all of our take-out customers tip, but we DO appreciate those that give us a dollar or two for our services.


Seems like it's just "always been that way."
Like yesterday, Easter, I elected to work from 11 - 4 and I made $134 in tips so I sure can't complain. But yet it all "averages out" because on those miserably cold, snowy, icy nights in the winter I barely make minimum wage in a shift.