Do you think it's possible to complain...

[Alicnwondrln]

If I feel something is worth complaining about, I will post it. There will always be some Disney die hards who believes that the Mouse does not make any mistakes (sorry folks he does) and if they want to blast me, so be it. (That is the nice way to put it, saying what I really want to would be profanity). The worse I see is when someone post something bad about DVC (I am a DVC member so I know they make mistakes as well), there are a few people who go absolutely nuts and start writing “if you don’t like it sell your DVC” or something to that effect.

Let me say this, when the Mouse messes up, his folks more times then not, tries their darnest to make it right. But their are times when you have to gripe a little when they don't.

Everyone has their opinions and since this is a public place and with the amount of people that visit here, you are sure to strike a nerve with someone no matter how right (or wrong) you may be.

If it gets to a point where they are PMing you, report it to the webmaster as I am sure they will not tolerate such behavior.

When you worry about what other people think about you, you will do nothing in your life but worry.

.



ITA!!!!!!!!!!!!!!!!!!

 

[VSL]

I pretty much agree with bellarella

 

[stingmom]

....about a resort and not get blasted by a bunch of people and probably have the thread locked at some point?

I was just thinking how predictable and funny it is. Someone posts: I was so disappointed in the Poly! The concierge staff was so snooty and told me I was "on my own" , the maids had lunch in my room and didn't clean up , and the lifeguards were drinking on the job and the hairdryer malfunctioned and set my hair on fire .

Then someone posts, I'm so sorry your trip wasn't magical. The Poly has been practically perfect in every way every time we've stayed there (and under their breath..."so I don't know what you are talking about you big liar!")

Then it deteriorates into people fighting about that ever amiguous "sense of entitlement" and how people expect too much and how "some people just complain too much and let things that don't matter get to them.

It invariably ends withl the OP feeling like crap and wishing he'd never posted!! Think that could ever change!!??

This happened to me when we ad a really bad stay at CR, switched to Poly and to me it made no sense why people paid more to stay there, and boy, was I ripped a "new one" by the posters here. It is very sad. We all should be able to post about our accomodations since everyone has diferent tastes.

 

[bicker]

I agree with you that everyone should be "able to post about [their] accomodations." I'm not sure, though, that that includes commenting on the "sense", or lack thereof, of other folks making their own purchasing decisions -- know what I mean?

 

[DisneyMim]

I admit right off that I did not read through all the posts here, but I feel that if someone has a complaint the best thing to do is complain when you are actually there. We've done this a few times over the years and have always been very satisfied with the reults. I think that people should be able to talk about their experience on these boards as a source of information for other people, but I always hesitate to talk about our "bad" experiences as most times it's just a one time thing and I would hate to influence anyone against any resort. I do think that sometimes too much info is bad as a lot of people read what others have received and think they will too. This is most times not the case. Everything depends on the time of year, time of check-in, the CM's mood, the guests' moods, the weather, etc. etc. etc. I have been vacationing to WDW since the 70's and let me tell you, we've had vastly different experiences even staying at the same resort! Sometimes I avoid a CM that I know is not going to be pleasant because I've been there and know them! Bottom line is that it really is a crap shoot what room, etc. you will get and what kind of experience you will have. I have found it's best to take everyone's (INCLUDING MINE!!) posts with a grain of salt.

 

[Snowysmom]

I like to read both positive and negative posts about the various resorts. It is a learning experience. I think alot of posters will post about bad experiences to vent about it to people on the DIS who they feel will understand. I agree that they should deal with the problems at the time while they are in Disney and many do. The tone of the OP definately sets up what will happen in the thread but I find that most of the OPs are not bashing Disney but just explaining what happened to them on their trip. If things start to get a little too nasty I just stop reading and go on to something else.

 

[auntpolly]

I agree with you that everyone should be "able to post about [their] accomodations." I'm not sure, though, that that includes commenting on the "sense", or lack thereof, of other folks making their own purchasing decisions -- know what I mean?

I know what you mean. Of course. There are puzzlingly argumentative posts all the time - the trick is not reacting to them.

Like I said, 9 pages of indignation and fighting after one of those posts is .......pathetic.

 

[dreamflight99]

I agree with you that everyone should be "able to post about [their] accomodations." I'm not sure, though, that that includes commenting on the "sense", or lack thereof, of other folks making their own purchasing decisions -- know what I mean?

ABSOLUTELY! It's the "personal" attacks I detest most. People sitting in "judgement" of others, posting critical comments directed at specific DISers based upon their presumed character, choices, etc., (when they do not even KNOW one another!?). Truly sad, reflecting poor classless taste.

Thank GOODNESS for the MODS! They are a blessing, generously devoting infinite time/energy maintaining decorum and a "nice & friendly DISNEY atmosphere!" Most of the time, their mere presence on this forum is sufficient to deter most abuse. Yet, they still perform considerable "clean-ups" across the boards. I wish people would refrain/abstain from posting harsh personal & often hurtful criticism, and stick to the matter at hand.

Many times, I've edited my own posts after re-reading them prior to "submitting" the reply. Sometimes, even innocent suggestions may be misinterpreted as condescending, etc. (without the assistance of audible tones and inflections). It's best to use the follwing aphorism: "If you have nothing nice to say, say nothing at all."

TTFN...DF99

 

[dreamflight99]

I disagree that when someone posts that they are sorry someone had a bad time and that they are just thinking in the back of their mind that they should not be complaining. That may be the case sometimes but I don’t agree that it is the case most of the time. I will say I myself see complaints often that are not something I would consider worth complaining about or something that is the resorts fault (towel animals and transportation issues) but there are going to be bad experiences at every resort. The thing that gets me is one person says how louse a resort is and than you get 10 people with reservations saying “Oh should I switch my reservations because you had a bad time?”

There are some people that legitimately had a bad experience and there are others who would have never been satisfied. There are also those who would love their resort even if the place burnt down while they were there (no I am not one of them). This is why I believe the best thing to do is find out all the facts and leave the impressions as a side note to it all.

I also believe there are some people in here that thrive off the conflict and even start posts that they know will get negative attention such as posts about “what resort do you hate” or “what resort is the worst” or people that say things like “you would be crazy to stay at that resort” or “ my resort is the best hands down” or “ I would not be caught dead in that place”. Those things just basically say that your taste in resorts is horrible or you are crazy to stay there. There are resorts that I hate and I would not stay in if it were free but I don’t think anyone is crazy to stay there and I don’t spend time tracking down posts about them to say how horrible the place is.

There is no way to stop those type of people from posting. They only way to deal with it is for people to be aware that some of the stuff written in here is cr@p but much of it is great information.

I TIA STEVE!, coupled with the old "Misery loves company" rule. On some recent days...LES DIS, seems more like LES MIS! As a general rule, I avoid "malcontents" in life, as they only tend to DRAG YOU DOWN. I'm a very HAPPY person, and enjoy each day to the fullest (packing~in as much as possible). I know you live life in the same manner. Take care, good to see you over here.

Mahalo...DF99

 

[bicker]

Thank GOODNESS for the MODS! They are a blessing, generously devoting infinite time/energy maintaining decorum and a "nice & friendly DISNEY atmosphere!" Most of the time, their mere presence on this forum is sufficient to deter most abuse.

Amen! I was just chatting with a moderator on another forum, commiserating at the fact that there are so few moderators on that other forum, and how that spotty enforcement tends to lead some of the less mature members of the community to feel free to engage in transgressions of the community guidelines up to and including vulgarity! Could you imagine? It is a shame since that other forum has a wonderful legacy -- I've been a member there over 20 years. Sad to see something with that much history sink so low.

 

[dreamflight99]

Amen! I was just chatting with a moderator on another forum, commiserating at the fact that there are so few moderators on that other forum, and how that spotty enforcement tends to lead some of the less mature members of the community to feel free to engage in transgressions of the community guidelines up to and including vulgarity! Could you imagine? It is a shame since that other forum has a wonderful legacy -- I've been a member there over 20 years. Sad to see something with that much history sink so low.

I hear you, Bicker! It's the very reason I SELDOM venture from the safety of this little (Resort Board) neighborhood...LOL. I enjoy the other forums, and have visited from time to time. But, the level of hostility vented towards me is incredible, as if I was an unwelcome/undesirable intruder!?! The very people whom "attack" me, are the people whom are the QUEEN BEE'S/VETERANS (or believe so) on these boards. They monitor the gates closely, and when someone else enters...WHAM!! LOOKOUT!!

I'm naive in the sense I thought these boards, (all of them) were for the entire community of DISers, and not just a chosen few. I praise/commend the MODS for their quick resolve, and method of amelioration. I just experienced the "wand" of a wonderful MOD...as she "CLEANED" a post/two at my bequest. Expedient, unbiased and fair. Most all, are cut from this cloth.

Here's to the hard~working honest "MODS" whom steal time from their daily life, in an endless effort to maintain a gentler and kinder DIS!

TTFN...DF99

 

[disneyfan3]

aunt polly:
I am so glad you brought this subject up. I was trying to get this same point across on other threads about negative reports on hotels but I don't think anyone understood my points. A poster who will remain nameless because she will think I am having another "bad day" told this other poster that just because this person had a really bad stay at a resort that she should give it another try when the person said that she did not want to try the resort again but maybe in the future. This poster could not understand why people think that way , how ridiculous to not give the resort another try. She just did not agree at all! What I couldn't understand is when someone gives a negative experience that is their right to try it again or not. Why should I try to convince them to try the resort if they don't want to.
Some people tell you that when they go to disney they look past all of the negative things that can happen and as a result make you out to be some kind of whiner or complainer. Why do we need to fiercely defend a disney hotel? Negative things happen everywhere! It is everyones right to try a hotel if they want to or not. Sometimes after there have been renovations or enough time has gone by....sure...things will probably be different for the better, but that is everyones decision!
When you complain about a hotel it is best not to tell about all of the noises the neighbors were making...that isn't the hotels fault. I weed through posts that have complaints beyond the hotels ability to solve.
Another things that bugs me is when someone complains , a lot of other posters say," well, I have never had a problem at this hotel and maybe the complainer needs to just look on the bright side of things...after all, they are at disney!" oh brother...give me a break! I think another reason people get so heated about defending hotels is that some people are on their way to that very hotel in a few weeks and they don't want to hear any negativity. I think you should use that negativity to your advantage and know what to expect so you can ward it off if need be. Don't flame that person because they didn't have a good time. When I hear a lot of the same complaints coming from the same hotel I usually pay more attention about whether I should risk staying there. Thank you to those posters that give an honest report to only help others plan their vacations. That has saved me time and money in the past.
sorry to longwinded!

 

[auntpolly]

Thanks Disneyfan3! I was beginning to think there were not many people who got what I was trying to say.

The thing that bugs me the veeeeeeeeeerrrrrrrrrrrrrrryyyyyyy most on these boards is adults fighting about this stuff. OK, you think a complaint is silly. For one thing, everyone has silly complaints once in awhile - next time it will be your turn, so why do you want to be so mean this time and try to point out how silly you think the person is being.

We can talk all day about how some complaints are "silly", but in the end, a locked thread over something like this is about the dumbest thing I've ever seen.

 

[disneyfan3]

I think that is why I got so heated over the other threads that were defending their hotels to the bitter end. I would try to help the poster that was trying to defend herself as not being a complainer. Then one poster would keep telling me to have a good day or sorry you are having such a bad day just because I was trying to tell this person to lay off. She would tell this poster that she should not write this hotel off and try it again and if you don't like it to just move!! I thought to myself what nerve to tell someone that! I know problems happen everywhere and you can try it again if you want to but this poster COULD NOT agree with anyone who would not give the "honorable disney" another try.
I really think that some people think that there are people lying about their experiences. That is probably why they say that they have never had that kind of experience. Well, MY room was perfect and MY food was great! So what, lets just leave everyone alone and be kind!
Also, if someone thinks that I don't understand about disney...I have been attending disney every year since it opened in the 70's. I have a deep love for disney and wonderful memories there in spite of the recent decline and what Eisner did to it. I am not blind to problems that happen. I am not in a disney trance and I don't ignore bad service and I hope everyone reports their bad experiences here and to the supervisors because only then will disney get back a little bit of what it used to be. Don't we want the "old disney" back? Don't we want that magic back?? That is why I get so heated about posters wanting to defend these bad experiences...what are you doing? It is good to find out about these bad experiences so it will hopefully be corrected . Maybe the one who is defending disney so much will be happy to have a good experience because someone like me complained and got a problem rectified for you, the next customer. You're welcome!!

 

[Mom of Sleepy Bashful and BabyDoc]

....about a resort and not get blasted by a bunch of people and probably have the thread locked at some point?

I was just thinking how predictable and funny it is. Someone posts: I was so disappointed in the Poly! The concierge staff was so snooty and told me I was "on my own" , the maids had lunch in my room and didn't clean up , and the lifeguards were drinking on the job and the hairdryer malfunctioned and set my hair on fire .

Then someone posts, I'm so sorry your trip wasn't magical. The Poly has been practically perfect in every way every time we've stayed there (and under their breath..."so I don't know what you are talking about you big liar!")

Then it deteriorates into people fighting about that ever amiguous "sense of entitlement" and how people expect too much and how "some people just complain too much and let things that don't matter get to them.

It invariably ends withl the OP feeling like crap and wishing he'd never posted!! Think that could ever change!!??

Haven't read the whole thread but............

Couldn't agree more!!! It is just plain silly. And I've never had a bad experience at any wdw hotel, but I would never say, well, gee, when I was there everything was great, perfect, you must be picky or something.

If someone tried the WL (my favorite) and didn't like it, so be it. Maybe it's not their thing.........I can understand that. I'm not going to post something that makes their post seem to have no value. I LIKE hearing the good and the bad, makes for wise decisions if you ask me.

 

[pjathome]

I love to read the good and the bad. It helps to make choices and to learn from other experiences. We are all going to be protective of our favourite resorts but we have to remember that in general disney offers exceptional service and when that service is not up to par we have to remember that all those people who take care of us at any WDW resort are people, human beings who just like us some days don't do their job as well as they could. Maybe they aren't feeling well, or dealing with personal issues or just having a bad day. We all have days like those they are not different. Voice your concerns to whomever is in charge and don't let it ruin your holiday. I say keep the info coming. I love it!

 

[allisonwonderland]

i have to say that I read the negative and positive experiences.AND i get a good deal of info from BOTH,If I see that a ride i wanted to go on gets MANY MANY bad reviews,,it will most likely be NOT on my list of top ten things to do,,if something got many mnay great reviews and I had originally thought about NOT riding,,i may reconsider.i always also consider the source esp when re: resort rooms.That is very tricky to me.BUT if the complaints to me are just lame..I will ignore them.If they are consistent and not trivial(gross bedsheets,stinky rooms) I will research it LOTS more.and in the end make my own decision.I think that some people that seem to be whining to others actually feel like that have a legitimate complaint,.and what may seem small to you,,may be HUGE to someone else.I live in one of the RUDEST cities in the country and am always AMAZED at how nicely I am treated at other places.HOWEVER I DONT expect a kinf word ever so when I get that AND a smile,,then WOW,,,,I am super happy,I do wanna say though even though I will complain to management when I feel like i really really should,,I also go OUT of my way to recognize great customer service,clean rooms,good food,etc.