Feel free to rely on misinformed cast members....
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Dear Mr. [redacted]:
Thank you for your e-mail to the
DISNEYLAND® Resort. We appreciate you
taking the time to share your experience with us.
We appreciate your taking the time to share your thoughts with us
regarding our current promotion for Southern California residents. As
you are aware, our goal is to provide the finest service and
accommodations. Please be assured we take your comments very seriously.
Your remarks, regarding the information our Cast Members are cascading
to our Guests, have been forwarded to the necessary leadership team so
they are aware of your feedback.
You must be a Southern California resident to purchase and use the tickets.
Again, thank you for contacting us. Comments such as yours are welcomed
in that they assist us in evaluating our operation and our success in
generating happiness for our Guests. We hope you will have the
opportunity to visit the DISNEYLAND® Resort soon and that our
attractions and entertainment will delight you in every way.
Sincerely,
[redacted]
DISNEYLAND® Resort
Guest Communications